14,016 results in Everything
 
Sort by:
Refine

Search Results

  • Blog Profiling Insurtech: Q&A with Niall Barton, CEO of Wrisk

    February 1, 2018 | Oliwia Berdak

    Insurers have so far been shielded from digital disruption by an older demographic, underwriting expertise, and regulatory barriers. But this is changing. The past few years have seen the emergence...

  • Blog M&A In The IAM Market Is Off To A Strong Start In 2018

    February 1, 2018 | Merritt Maxim

    We’re only one month into 2018 and have already witnessed a surge in M&A activity in the IAM space. Since January 1, 2018, four major IAM related deals, totaling over $1 billion (based on...

  • Report IoT Transforms A 200-Year-Old Industry

    Lessons From The Railway Industry
    January 31, 2018 | Paul Miller

    Around the world, trains continue to grow in popularity. They're relatively green and relatively affordable. As passenger and freight numbers continue to rise, train operators must make more...

  • Report IoT Brings Firms With Remote Assets Closer To Their Customers

    Lessons From The Wind Power Industry
    January 31, 2018 | Paul Miller

    Often half way up a remote mountain, or out at sea, wind farms demonstrate many of the issues associated with applying the internet of things (IoT) to the industrial sectors: Environments can be...

  • Report Disrupting Finance: Digital Insurers

    Digital Insurance Startups Aim To Offer A Better Customer Experience
    January 31, 2018 | Oliwia Berdak

    The past few years have seen the emergence of a growing number of digital insurance startups like BIMA, Cuvva, Lemonade, Oscar, Slice, and Trōv, which use digital technologies to simplify the...

  • Blog The Data Digest: The Reasons Why Millennials Embrace Sharing

    January 31, 2018

    I would like to introduce myself as a new data researcher at Forrester Research. Before joining Forrester, I earned my Ph.D. in cognitive neuroscience from Duke University where I focused on...

  • Report Digital Talent, AI, And Trust Will Be The Game-Changers For Asian Business Leaders In 2018

    Key Takeaways From Forrester's Predictions 2018 Events In Singapore And Hong Kong
    January 31, 2018 | Xiaofeng Wang

    Forrester's Predictions 2018 events in Singapore and Hong Kong highlighted the major trends, opportunities, and challenges that companies must address to thrive in 2018. This report outlines the...

  • Report The State Of GDPR Readiness

    GDPR Readiness Progresses, But Strategies Depend Too Heavily On IT
    January 31, 2018 | Enza Iannopollo

    With the deadline for GDPR compliance looming in May 2018, it's a good time for security and privacy professionals to take stock of how their readiness efforts and approaches compare to the rest of...

  • Blog Consultancies Change The Game

    January 31, 2018 | Jay Pattisall

    Consultancies Arrival Disrupts Agencies Photo credit: Barry Hillier Fiat Chrysler’s appointment of Accenture Interactive as the “experience agency of record” for Maserati marks the second example...

  • Blog Industrial Firms Must Embrace Digital As They Evolve From Grease To Code

    January 31, 2018 | Paul Miller

    In volatile market conditions, conservative industrial giants must move faster to survive. And this digital transformation of traditional manufacturing firms cannot — must not — simply be about...

  • Blog Firms In Singapore And Hong Kong Are Still Digital Beginners

    January 31, 2018 | Frederic Giron

    Forrester’s Predictions 2018: A Year Of Reckoning calls out a looming digital crisis: Globally, more than 60% of executives believe that they’re behind in their digital transformation plans. The...

  • Report Consultancies Change The Game For Agencies And Marketers

    Adapt By Transforming Your Agency Management Approach
    January 30, 2018 | Jay Pattisall

    Global consultancies have entered the agency marketplace. Why should marketers care? Because these new entrants bring skills and a model that disrupts the marketing game for agencies and marketers...

  • Report 2017 Indian Bank Digital Sales Functionality Benchmark

    ICICI Bank Leads The Pack, Just Ahead Of Axis Bank
    January 30, 2018 | Ashutosh Sharma, Arnav Gupta

    We used our Digital Sales Functionality Benchmark methodology to evaluate the public websites of five large retail banks in India. ICICI Bank leads the pack with a score of 55 out of 100, just...

  • Report Marketers Weigh In: More Social Media Management Features Don't Guarantee Success

    January 30, 2018 | Erna Alfred Liousas

    Today's social media management solutions are complex because the social media landscape is complex. Unfortunately, marketers are complicit in this complexity when they choose vendors based on...

  • Report The Top Qualities Of Elite CX Brands

    What Firms At The Top Of Forrester's Customer Experience Index Have In Common
    January 30, 2018 | Tom Champion

    What does it take to deliver elite customer experiences? To find out, Forrester interviewed customer experience (CX) professionals at brands that have repeatedly placed in the top rungs of...

  • Blog Celebrate Data Privacy Day By Learning More About Your Consumers’ Privacy Attitude And Behaviors

    January 30, 2018 | Enza Iannopollo

    When growing demand for more transparent information and control over personal data meets new rights and safeguards that enable consumers and employees just to do that, it’s an event to celebrate...

  • Blog The Healthcare Industry Is Not Immune From The Amazon Effect

    January 30, 2018 | Kate McCarthy

    Perhaps no company has been so consistently disruptive as Amazon. Their ability to step in to new markets and upend the status quo by delivering consistent customer experiences with digital...

  • Blog SAP Acquires Callidus Software For $2.4 Billion

    January 30, 2018 | John Bruno

    The definition of CRM has changed. Yes, that is a big statement to make, but it’s an important one. CRM grew from a customer data repository into functional applications, first with sales...

  • Report Data Management Platforms Fail To Meet Power-User Expectations

    Savvy Marketer Skills Outpace DMP Capabilities
    January 30, 2018 | Susan Bidel, Samantha Merlivat

    The Forrester Wave™: Data Management Platforms, Q2 2017 is the third examination of the technical capabilities of the participating data management platform (DMP) vendors. The rubber meets the...

  • Report Great Companies Center Their Tech Strategy On Customers

    Don't Ignore The Basics, But Keep Boldly Adapting Your Strategy To Meet One Goal — Serving Customers
    January 30, 2018 | Dave Bartoletti, Bobby Cameron

    Technology leaders need to rethink strategic planning in the age of the customer. Technology strategies are too often just collections of loosely related project plans and too focused on tech...

  • Blog Dead Brands And Living Brands

    January 30, 2018 | Ryan Skinner

    MIT Media Labs may have helped put a fork in the monolithic approach to branding in 2011. Today great brands are less recognizable by a particular color palette than by a tonal, or spiritual, or...

  • Report Millennials Drive The Sharing Economy

    North American Consumer Technographics®
    January 29, 2018 | Jonathan Winkle

    The sharing economy — peer-to-peer platforms that provide access to shared goods and services — is firmly established and poised to grow to an estimated $335 billion in the US by 2025. Millennials...

  • Report New Tech: Computer Vision Software For AI In China, Q1 2018

    Forrester's Overview Of The Landscape Of Providers Of Computer Vision Software For Artificial Intelligence In China
    January 29, 2018 | Charlie Dai

    Computer vision software is a key technology domain of artificial intelligence (AI), augmenting machines with visual capabilities such as facial recognition, character recognition, object...

  • Report Advance Your Digital Maturity In Singapore And Hong Kong

    Digital Transformation Efforts Still Lack Scale And Discipline
    January 29, 2018 | Frederic Giron

    Most firms in Hong Kong (HK) and Singapore have already begun their digital transformation journeys. But how far along are they? This report leverages Forrester's digital business maturity...

  • Report Case Study: Prudential Put Customers First And Revitalized Its Business Performance

    Scale Customer Experience Quick Wins To A Total Business Makeover
    January 26, 2018 | Tom Mouhsian

    Creating a vision for customer centricity as a strategic company objective is easy; executing a wide-ranging transformation program to enable customer centricity is much harder. Prudential is at an...

Content Type

Apply

Filters

Topics

Region

Vendor

Analyst