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As the coronavirus dominates the global headlines, businesses should take both defensive and strategic actions—focusing on customers, employees, and brand. Read more »

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  • Forum Technology & Innovation

    learn best practices for driving innovation across your enterprise.
    November 3, 2020 | Chicago | Liz Herbert, Matthew Guarini, Brian Hopkins

    In today’s innovation-driven business environment, technology leaders have a unique opportunity to move beyond the traditional back-office IT function and become the catalysts of business...

  • Report The Role Of Chief Innovation Officer

    A Practitioner's Guide To Leading Sustainable Innovation
    June 10, 2020 | Bernhard Schaffrik

    Companies continue to struggle to build sustainable innovation programs. While they may have an innovation center, dedicated innovation managers, or even a chief digital officer, most firms find it...

  • Forum Technology & Innovation EMEA

    Learn how you can become an engine of innovation at your organization.
    June 4, 2020 | London | Pascal Matzke

    As a technology leader, you have a unique opportunity in the year ahead. You can expand your role from manager of internal technology to your organization’s innovation leader. Are you ready...

  • Forum Technology & Innovation APAC

    Learn how to become the catalyst of innovation in your enterprise.
    May 26, 2020 | Mumbai | Amit Bhatia, Frederic Giron, Leslie Joseph

    In 2020, technology leaders in the innovation-driven Asia-Pacific region have a chance to rise above the day-to-day management of IT systems and become a true catalyst of business...

  • Report Predictions 2020: CIO

    Uncertainty Will Create Opportunity For CIO Leadership In 2020

    Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

  • Report Innovate And Transform With Technology To Drive Business Value

    The Executive Overview For The IT Transformation Playbook
    October 4, 2019 | Laura Koetzle

    CIOs and technology leaders have a mandate to improve the technology foundations and innovations required to win, serve, and retain customers. For most, this will require pursuing what Forrester...

  • Report Forrester Infographic: Emerging Tech Focus Without A Supporting Environment Will Fail

    Indian Firms Need To Nourish Their Innovation Plans With Some Actions On The Ground
    September 18, 2019 | Ashutosh Sharma

    The tides of business are shifting, and as we look to the next decade of evolution, these changes will be led by technology-driven innovation. Forrester surveyed 111 business and technology leaders...

  • Report Connected Solutions Are A Catalyst For Tech-Driven Innovation

    Learn From Telcos And Network Infrastructure Vendors About Innovations For Networked Solutions
    August 30, 2019 | James Staten, Dan Bieler

    Customers increasingly expect products and services that interact with them continuously and that get updated regularly. Smart posters, predictive maintenance, industrial automation, autonomous...

  • Report Drive Your Innovation Credibility With Employee Experience

    Partner With HR To Help Employees View IT As A Driver Of Technology Innovation
    July 5, 2019 | James Staten, David K. Johnson

    Most employees view CIOs and IT as managers of existing or historical technologies, not as future tech leaders. CIOs who succeed in changing this preconception can drive tech leadership and...

  • Report Beyond Agility — Adaptive Enterprises Hold The Winning Hand

    Adaptive Enterprises Win At Customer Obsession, Growing Three Times Their Industries' Averages
    May 7, 2019 | Brian Hopkins, Bobby Cameron

    Agile delivery and digital business no longer drive the competitive advantage they once did, making it difficult for firms to continue delivering on customer obsession. Symbiotic loops between...

  • Report Use Moonshot Innovations To Define Your Company's Future

    Focus On Seemingly Unsolvable Problems, And Don't Stop Until You Succeed
    May 7, 2019 | James Staten

    Successful digital transformation depends on innovation leadership, yet most companies' efforts focus on meeting current customer needs or responding to competitive threats. To ensure your...

  • Report Create Sustainable Process Innovation

    Advanced Level: Process Practices For IT Transformation

    Technology leaders must sustainably innovate customer-focused processes to beat the competition. Customer-focused, automated design and development processes enable teams to deliver high-impact...

  • Webinar CIO Predictions 2019: A Year Of Rebuilding Foundations And Driving Measured Innovation

    December 13, 2018 | Matthew Guarini, Pascal Matzke

    Technology is a key differentiator for how companies deliver superior customer and employee experiences. CIOs who can take advantage of this opportunity will strengthen their position in the...

  • Report Emerging Technology Spotlight: Serverless Computing

    Serverless Computing Accelerates Software Innovation
    November 19, 2018 | Jeffrey S. Hammond

    Serverless computing — a set of cloud services, programming patterns, business models, and design ideas — enables new levels of flexibility in software through applications that respond to events....

  • Report Overcome Internal Barriers To Successfully Innovate

    Start With Creating The Right Corporate Culture, Structure, And Approach
    November 13, 2018 | James Staten

    In the age of the customer, market leaders such as C-suite executives are prioritizing innovation to help drive market change. If your priority is disruptive innovation, some of your biggest...

  • Report Advanced Digital Businesses Are Winning With Tech-Driven Business Innovation

    Most Firms Should Drive Repeatable Innovation With Business Strategy
    July 12, 2018 | Bobby Cameron

    The most advanced digital businesses, like Kaiser Permanente, become agile platforms for business innovation — rapidly creating and delivering new business value. These customer-obsessed firms use...