Charts & Figures
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Bossa Nova's In-Store Robots Free Up Store Associates' Time
March 26, 2019
Search Results
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Report Forrester Infographic: Manufacturing Firms Look Beyond Core IT For Digital Capabilities
December 2, 2019 | Ashutosh SharmaIn April and May of 2019, Forrester surveyed 450 leaders in various manufacturing disciplines across five countries in Asia Pacific to understand their priorities, barriers, and investments. We...
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Webinar Innovate At The Edge
How Edge Computing Dramatically Empowers CX, EX, And Business Value Enhancements
In this webinar, CIO analysts James Staten and Brian Hopkins help clients better understand what edge computing is; how it extends investments in the internet of things (IoT), cloud computing, and...
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Webinar How To Successfully Structure Innovation Business Cases
Far too often enterprises fail to bring new innovative value to market because they fail to set the business case right. In this webinar, Forrester’s CIO research leads, James Staten and...
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Forum CX Singapore 2019
Change The Game: Driving Radical CX Innovation
First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...
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Report Video: Emerging Risk And Reward In US Small Business Insurance
Invest To Protect Small Business Customers From New Risks
July 23, 2019 | Ellen CarneyCustomer expectations, demographics, competition, and technology are changing US small businesses — and their business insurance needs. Segments historically overlooked in the digital wave, such as...
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Forum CX NYC 2019
Change The Game: Leading Radical CX Innovation
First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and...
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Forum Digital Transformation & Innovation Europe 2019
Master Tech-Driven Transformation
The lure of digital transformation Much of the allure of digital transformation was in its promise of leading market disruption and innovation. If you added a few emerging technologies here,...
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Forum Digital Transformation & Innovation India 2019
Master Tech-Driven Transformation
The lure of digital transformation Much of the allure of digital transformation was in its promise of leading market disruption and innovation. If you added a few emerging technologies here,...
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Forum Digital Transformation & Innovation 2019
Master Tech-Driven Transformation
The lure of digital transformation Much of the allure of digital transformation was in its promise of leading market disruption and innovation. If you added a few emerging technologies here,...
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Forum CX Sydney 2019
Change the Game: Driving Radical CX Innovation
Good news. CX leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and more focused on business impact....
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Forum Consumer Marketing 2019
Beyond The Direct-To-Consumer Revolution
Direct-to-consumer (DTC) brands have captured consumers’ admiration and loyalty … but most have an unsustainable economic model. Traditional brands are optimized to deliver financial...
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Report The New Paradigm Of Retail
Vision: The Retail eCommerce Playbook
March 26, 2019 | Sucharita KodaliOmnichannel services continue to change the offers that retailers provide and the ways that consumers buy. The demands on retailers are changing in lockstep. Even as eCommerce sales grow, retailers...
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Report Predictions 2019: New Tech
Where VC Funding And Innovation Will Go In 2019
November 6, 2018 | Carlton A. DotyCXOs in large and midsize enterprises must constantly monitor emerging technology markets to uncover innovation opportunities. Top of mind for most are some usual suspects like machine learning,...
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Report Leverage A Portfolio Of Innovation In Your Industry For Market Leadership
Automotive Industry Uses Five Innovation Types To Arrive At Success
Market leaders in the automotive industry are prioritizing innovation types that help them drive market change rather than simply respond to those disrupting the market. CIOs wanting to lead their...
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Report Case Study: How Carbon Redefined Customer Service In 3D Printing
October 16, 2018 | Daniel Hong, Laura NaparstekDigital business professionals aspire to disrupt their industries by offering differentiated customer service experiences that drive loyalty and revenue. Carbon disrupts the already disruptive 3D...
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Report Emerging Technology Spotlight: Additive Manufacturing
Additive Manufacturing Transforms The Products We Use Daily
October 15, 2018 | Carlton A. DotyAdvancements in 3D-printing technology stand poised to revolutionize the way mass-produced products are made. With additive manufacturing, a technology-enabled process, manufacturers can accelerate...
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Webinar Tech-Driven Innovation Drives Advanced Firms' Success
If you’re an advanced, customer-obsessed firm, you should be driving innovation with technology. You should deliver net-new business results through opportunities discovered by continuously...
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Webinar Be The Digital Disruptor: How Ford Is Assuring Future Market Leadership
August 22, 2018 | James StatenBuilding off his recent report “Not All Innovations Are Created Equal,” Forrester Analyst James Staten interviews Ford IT Manager Mark Johnson to discuss how Ford is...
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Report New Tech: Autonomous Vehicles, Q3 2018
Forrester's Landscape Overview Of 24 Providers
Over the past decade, self-driving cars have moved from a curiosity in college engineering labs to a top priority for global tech and auto companies. Why? The technology that enables vehicles to...
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Report The Top Emerging Technologies To Watch 2018
To outpace the competition, CIOs must keep a constant finger on the pulse of technology change. Forrester has identified 12 emerging technologies with massive disruptive potential; their impact...