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June 18, 2019
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Report The Forrester Wave™: Salesforce Implementation Partners In Asia Pacific, Q2 2019
The 10 Providers That Matter Most And How They Stack Up
In our 23-criterion evaluation of Salesforce implementation partners in Asia Pacific, we identified the 10 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, NTT DATA,...
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Report The Forrester Wave™: Customer Service Solutions, Q2 2019
The 12 Providers That Matter Most And How They Stack Up
June 18, 2019 | Kate LeggettIn our 33-criterion evaluation of customer service solution providers, we identified the 12 most significant ones — Appian, bpm'online, Freshworks, Microsoft, Oracle, Pegasystems, Salesforce, SAP,...
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Report The Forrester Wave™: Salesforce Implementation Partners, Q2 2019
The 12 Providers That Matter Most And How They Stack Up
June 3, 2019 | Liz HerbertIn our 21-criterion evaluation of Salesforce implementation partners, we identified the 12 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, Isobar, NTT DATA, PwC,...
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Report The Forrester Wave™: CRM Suites, Q4 2018
The 11 Providers That Matter Most And How They Stack Up
October 22, 2018 | Kate LeggettIn our 33-criterion evaluation of CRM suite providers, we identified the 11 most significant ones — Aptean, bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP,...