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  • Report Now Tech: Microsoft Business Applications Services, Q3 2020

    Forrester's Overview Of 39 Microsoft Business Applications Service Providers
    August 28, 2020 | Leslie Joseph

    You can use Microsoft Business Applications to enable digital business transformation, extend business functionality flexibly, and accelerate the cloud journey. Realizing these benefits is made...

  • Report Now Tech: Security Analytics Platforms, Q3 2020

    Forrester's Overview Of 23 Security Analytics Platform Providers
    August 7, 2020 | Josh Zelonis

    You can use security analytics platforms to provide better visibility into your environments, detect threats and support investigations, and orchestrate a response across the environment. But to...

  • Report Now Tech: Static Application Security Testing, Q3 2020

    Forrester's Overview Of 19 SAST Providers
    August 6, 2020 | Sandy Carielli

    You can use static application security testing (SAST) to reduce the time to fix application security weaknesses, improve application delivery speed and predictability, and educate developers on...

  • Report Now Tech: Third-Party Risk Management Technology, Q3 2020

    Forrester's Overview Of 23 Third-Party Risk Management Providers
    August 5, 2020 | Alla Valente

    You can use third-party risk management (TPRM) technology to catalog, classify, and track all third-party relationships, mitigate risks across all states of the third-party lifecycle, and protect...

  • Report Now Tech: P&C Claims Management Systems, Q3 2020

    Forrester's Overview Of 20 P&C Claims Management System Providers
    July 31, 2020 | Ellen Carney

    As a property and casualty (P&C) insurer, you use a claims management system to improve the claimant experience, boost efficiency through automation, and orchestrate recovery activities across the...

  • Report Now Tech: API Management Solutions, Q3 2020

    Forrester's Overview Of 30 API Management Providers
    July 29, 2020 | Randy Heffner

    Companies use API management solutions as a foundation to enable digital transformation, manage relationships with external and internal API users, and drive business value from APIs. But to access...

  • Report Now Tech: Predictive Analytics And Machine Learning In China, Q3 2020

    Forrester's Overview Of 35 PAML Providers
    July 24, 2020 | Danny Mu, Charlie Dai

    You can use predictive analytics and machine learning (PAML) solutions in China to automate machine learning model development, free data scientists from tedious tasks, and ensure model...

  • Report Now Tech: Knowledge Management Solutions For Customer Service, Q3 2020

    Forrester's Overview Of 22 Knowledge Management Providers
    July 23, 2020 | Kate Leggett

    You can use knowledge management (KM) solutions to empower customers and front-office workers with curated answers to common questions, drive customer satisfaction, and create lasting customer...

  • Report Now Tech: Contract Lifecycle Management Software, Q3 2020

    Forrester's Overview Of 39 CLM Vendors
    July 22, 2020 | Andrew Bartels

    Companies use contract lifecycle management (CLM) software to consolidate and understand existing contracts, create and negotiate new contracts, and link contracts to other related applications....

  • Report Now Tech: Enterprise Email Security Providers, Q3 2020

    Forrester's Overview Of 33 Enterprise Email Security Providers

    You can use enterprise email security to defend against email-borne attacks like phishing, safeguard sensitive data from theft or compromise, and protect your organization's brands. But to realize...

  • Report Now Tech: Social Listening Platforms, Q3 2020

    Forrester's Overview Of 25 Social Listening Platform Providers
    July 9, 2020 | Jessica Liu

    You can use social listening platforms (SLPs) to measure brands' social media efforts, conduct market research, and propel product innovation. But to realize these benefits, you'll first have to...

  • Report Now Tech: Merchant Payment Providers, Q3 2020

    Forrester's Overview Of 23 Global Merchant Payment Providers
    July 6, 2020 | Lily Varon

    You can use payment providers to improve payments acceptance and reach, to support new payment models and flows, and for a range of other payment-adjacent services like fraud management and...

  • Report Now Tech: Cloud Data Warehouse, Q2 2020

    Forrester's Overview Of 14 Cloud Data Warehouse Providers
    July 1, 2020 | Noel Yuhanna

    You can use cloud data warehouse (CDW) to build data warehouses more quickly, support new business use cases, and lower infrastructure, software, and administration costs. But to realize these...

  • Report Now Tech: Oracle Apps Implementation Services Providers, Q2 2020

    Forrester's Overview Of 28 Oracle Services Providers
    July 1, 2020 | Amanda LeClair, Liz Herbert

    Oracle customers can leverage apps implementation services providers to accelerate their shift to the cloud, foster innovation, and help with business disruption and change during these...

  • Report Now Tech: Data Virtualization, Q2 2020

    Forrester's Overview Of 15 Data Virtualization Providers
    June 29, 2020 | Noel Yuhanna

    You can use data virtualization to deliver integrated and real-time data to support various business needs, create a self-service data platform for business users, and secure sensitive data by...

  • Report Now Tech: Supplier Risk And Performance Management (SRPM), Q2 2020

    Forrester's Overview Of 23 SRPM Providers
    June 29, 2020 | Duncan Jones

    Sourcing professionals use SRPM to ensure ethical, sustainable sourcing, accelerate innovation via streamlined risk-tolerant sourcing, and raise value by improving supplier experience and rewarding...

  • Report Now Tech: Enterprise Container Platforms, Q2 2020

    Forrester's Overview Of 24 Enterprise Container Platform Providers
    June 25, 2020 | Dave Bartoletti, Charlie Dai

    You can use enterprise container platforms (ECPs) to speed up software development, simplify container infrastructure management, and automate container deployment, scaling, monitoring, and...

  • Report Now Tech: Customer Identity And Access Management (CIAM), Q2 2020

    Forrester's Overview Of 24 CIAM Providers
    June 24, 2020 | Andras Cser

    You can use CIAM solutions to register, profile, authenticate, and provide customers with self-service. CIAM solutions also serve and secure the identity aspects of marketing campaigns, customer...

  • Report Now Tech: Network Analysis And Visibility, Q2 2020

    Forrester's Overview Of 24 Network Analysis And Visibility Providers
    June 23, 2020 | Josh Zelonis

    You can use network analysis and visibility (NAV) solutions to identify unmanaged assets, understand how to implement Zero Trust segmentation, and detect threats within your environment. But to...

  • Report Now Tech: Public Cloud Development Platforms In China, Q2 2020

    Forrester's Overview Of 28 Public Cloud Development Platform Providers In China
    June 18, 2020 | Charlie Dai, Danny Mu

    You can use public cloud development platforms to build the technology foundations of an adaptive enterprise and simplify digital operations, modernize business applications, and facilitate...

  • Report Now Tech: Cloud Contact Center Vendors, Q2 2020

    Forrester's Overview Of 25 Cloud Contact Center Providers
    June 2, 2020 | Art Schoeller

    You can use cloud contact center providers to rapidly deliver critical contact center capabilities, increase flexibility and scale of operations, and lay the foundation for a cognitive contact...

  • Report Now Tech: Digital Transformation Services, Q2 2020

    Forrester's Overview Of 39 Digital Transformation Services Providers
    June 1, 2020 | Nigel Fenwick

    Digital transformation has never been more urgent. But no firm can go it alone. Digital transformation services providers can help firms deliver measurable business outcomes, reduce time to achieve...

  • Report Now Tech: Sales Enablement Automation, Q2 2020

    Forrester's Overview Of 32 Sales Enablement Automation Providers
    May 27, 2020 | Laura Ramos, Mary Shea, PhD

    You can use sales enablement automation (SEA) to give sellers more time to sell, improve their effectiveness and relevance with buyers, and acquire and apply the best buyer-facing skills. But to...

  • Report Now Tech: Mobile Engagement Automation, Q2 2020

    Forrester's Overview Of 25 Mobile Engagement Automation Providers
    May 21, 2020 | Stephanie Liu, Joe Stanhope

    You can use mobile engagement automation (MEA) to identify the right moments to engage with customers, send contextually relevant messages, and engage with customers across the entire customer...

  • Report Now Tech: Creative Advertising Technologies, Q2 2020

    Forrester's Overview Of 23 Creative Advertising Technology Providers
    May 15, 2020 | Joanna O'Connell

    You can use creative advertising technologies (adtech) to realize creative production efficiencies, improve ad performance, and increase creative relevancy for consumers. But to realize these...

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