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• Report You've Got Options When It Comes To Social Listening

  Find Social Listening Capabilities Across Diverse Technologies

  March 30, 2017 | Erna Alfred Liousas, Samantha Ngo

  In "The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016," we covered the top 12 social listening providers. But social listening capabilities — using social media conversations to...