Search Results
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Report The Forrester Tech Tide™: Compute Platforms, Q4 2019
Fifteen Technologies Underpin Compute Platforms
Human experiences depend heavily on underlying technology performance, making compute platforms increasingly critical to a firm's ability to win, serve, and retain its customers. To optimize their...
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Report Leverage Public Cloud To Accelerate Your Machine Learning Adoption In North America
Meet The Service Ecosystem Of Machine Learning In The Public Cloud
The public cloud is increasingly taking on machine learning (ML) workloads. This report analyzes the key benefits of cloud-based ML and describes how companies in North America (NA) are using it to...
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Report The Forrester Wave™: Enterprise Health Clouds, Q3 2019
The Nine Providers That Matter Most And How They Stack Up
September 11, 2019 | Jeff BeckerIn our 31-criterion evaluation of enterprise health cloud providers, we identified the nine most significant ones — Amazon Web Services (AWS), Atos, Google, IBM, Microsoft, NTT DATA, Philips,...
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Report Forrester Infographic: The State Of Voice Assistants, 2019
An Overview Of Consumer And Enterprise Adoption Of Conversational Interfaces
August 28, 2019 | Julie A. AskConversations will evolve into a core element of digital experiences. Voice assistants have been around for years, but they primarily fetch answers to simple questions or control devices. As a...
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Report Give Your Brand A Voice — Literally
Vision: The Brand Experience Playbook
August 12, 2019 | Dipanjan ChatterjeeVoice is marketing's most significant paradigm shift this decade — one that has far-reaching implications for how brands engage customers and prospects. CMOs: Read this report to learn why voice...
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Report Data-Fueled Products: How To Thrive On The Design And Data Science Collision
August 9, 2019 | Andrew HoganCompanies are starting to combine data science and design to create data-fueled products based on pattern-finding algorithms. But it's not going well: Many companies are hurting their customers and...
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Report New Tech: Enterprise Computer Vision Solutions, Q3 2019
Forrester's Landscape Overview Of 33 Providers
August 9, 2019 | Kjell Carlsson, Ph.D.Are we in an AI revolution? Maybe. Are we in a computer vision (CV) revolution? Definitely. With hundreds of new startups and over $15B in new funding since 2013, CV solutions give enterprises...
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Report Leverage Public Cloud To Accelerate Your Machine Learning Adoption In Asia Pacific
Meet The Service Ecosystem Of Machine Learning In The Public Cloud
Machine learning (ML) is at the core of the ability of artificial intelligence to drive insights-driven businesses, and public cloud is becoming increasingly important to fueling the ML engine....
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Report Build A Connected Health Experience With Smart Home Devices
A Guide To Successful Deployment And Adoption Using IoT At Home
US healthcare spending is at a critical level. Approximately 90% of the nation's $3.3 trillion in annual healthcare expenditures is for chronic and mental health conditions, not routine care....
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Report Now Tech: Enterprise Health Clouds, Q2 2019
Forrester's Overview Of 29 Enterprise Health Cloud Providers
May 21, 2019 | Jeff BeckerYou can use enterprise health clouds to reduce infrastructure costs, create a 360-degree view of the consumer, and deploy compelling new high-touch engagement solutions. But to realize these...
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Report The Future Of Machine Learning Is Unstoppable
Advanced Level: Technology Practices For Insights-Driven Businesses
Machine learning (ML) is the fundamental building block of artificial intelligence (AI). It can make predictions. It can make decisions. It can recognize patterns. It scales enterprise "smarts" by...
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Report Intelligent Agents Can't Answer Commercial Voice Searches
Alexa, Siri, Google Assistant, And Cortana Fail Our Marketing Tests
April 24, 2019 | Collin Colburn, Arleen ChienThe notion of voice search completely upending B2C marketers' current search marketing strategies is premature. To understand today's commercial opportunities for brands across Amazon Alexa,...
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Report At A Glance: Master Digital Voice Experiences
A Digital Voice Experience Series Report
March 27, 2019 | Jennifer WiseDigital voice interfaces are hot: New voice-activated devices are hitting the market, customers are buying them, and brands are rushing to create voice experiences for customers to use. Yet many of...
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Report Digital Voice Experiences
A Digital Voice Experience Series Report
March 27, 2019 | Jennifer WiseVoice-based digital experiences are all the rage, with consumers using remotes, cars, speakers, and even microwaves that listen and/or talk. Companies wanting to leverage this new touchpoint are...
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Report How To Design Digital Voice Experiences
A Digital Voice Experience Series Report
March 27, 2019 | Jennifer WiseCompanies are rushing to launch digital voice experiences to keep up with the growth in customers' adoption of talking appliances and competitors' pilots. But their hopes to launch a killer Alexa...
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Report Evoke Trust With Explainable AI
Balance Transparency With Accuracy To Increase Stakeholder Adoption And Mitigate Risk
The promise of AI is rapidly materializing; however, not all AI is created equal. Some machine learning algorithms are transparent, allowing brands to see how they make decisions, while others are...
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Report What Software Developers Don't Know About Neural Networks Could Hurt Them
How To Balance The Risks And Benefits Of This Powerful Technology
The promise of AI is rapidly materializing. Capabilities once available only to data scientists are now easily accessible by app developers. The results are compelling, but they also come with...
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Report The Forrester Tech Tide™: Artificial Intelligence For Business Insights, Q3 2018
Road Map: The Customer Analytics Playbook
September 28, 2018 | Brandon PurcellAI technologies are evolving fast and growing increasingly critical to firms' ability to win, serve, and retain customers. The imperative exists for these firms not to just adopt a singular AI tech...
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Report New Tech: Natural Language Generation (NLG) Technologies, Q3 2018
Forrester's Landscape Overview Of 12 Providers
A picture isn't always worth a thousand words. Even with the slickest dashboards, clients ask us, "Can't somebody just explain what the numbers mean to an executive?" Further, a human can't...
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Report Deep Learning: The Start Of An AI Revolution For Customer Insights Professionals
Continuous Improvement: The Customer Analytics Playbook
Deep learning is the start of a revolution. A revolution because it allows enterprises to create predictive models with uncanny accuracy on image, voice, and natural language data that was...
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Report The Forrester Wave™: Notebook-Based Predictive Analytics And Machine Learning Solutions, Q3 2018
The Nine Providers That Matter Most And How They Stack Up
In our 24-criteria evaluation of notebook-based predictive analytics and machine learning (PAML) solutions providers, we identified the nine most significant ones — Anaconda, Civis Analytics,...
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Report Deep Learning: An AI Revolution Started For Courageous Enterprises
AD&D Pros Can Develop Applications That Can See, Understand, Talk, And Learn
Deep learning is a revolution started. A revolution because it allows enterprises to create predictive models with uncanny accuracy on previously hard-to-analyze data such as images, voice, and...
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Report The Forrester New Wave™: Conversational Computing Platforms, Q2 2018
The Seven Providers That Matter Most And How They Stack Up
In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications,...