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  • For Enterprise Architecture Professionals

    Report

    Report IDS Scheer Is A Leader In Enterprise Architecture Tools

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 25, 2007 | Henry Peyret

    IDS Scheer is among the leaders in the enterprise architecture (EA) tools market. The company enhanced its well-known business process (BP) modeling suite, ARIS, with standard EA coverage that...

  • For Application Development & Delivery Professionals

    Report

    Report Onyx Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Onyx Software provides sales force automation (SFA) as part of a broader customer relationship management (CRM) and business process management (BPM) platform targeted at the upper midmarket and...

  • For Application Development & Delivery Professionals

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    Report Sage SalesLogix Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Sage SalesLogix provides sales force automation (SFA) to approximately 7,300, mostly midmarket, customers. The product simplifies life for sales users and managers with strong tools for managing...

  • For Application Development & Delivery Professionals

    Report

    Report Maximizer Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Maximizer Software's sales force automation (SFA) capabilities are components of its broader customer relationship management (CRM) suite that spans sales, service, marketing, partner portals, and...

  • For Application Development & Delivery Professionals

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    Report Pivotal Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Pivotal provides sales force automation (SFA) geared primarily to midmarket and large-enterprise firms in key verticals like financial services, insurance, and home building. The solution provides...

  • For Application Development & Delivery Professionals

    Report

    Report Oracle's Siebel CRM Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Oracle's Siebel CRM best-in-class sales automation functionality is provided in both an Enterprise Edition and a scaled-down, "pick six modules" Professional Edition sold to midsize firms. The...

  • For Sourcing & Vendor Management Professionals

    Report

    Report RightNow Technologies Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    RightNow Technologies provides sales force automation (SFA) as part of a well-rounded customer relationship management (CRM) suite that supports sales, service, marketing, and analytics. RightNow...

  • For Sourcing & Vendor Management Professionals

    Report

    Report mySAP CRM Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    SAP's steady commitment to building out sales features and functions as part of a broader CRM suite has made mySAP CRM a Leader in the Forrester Wave™: Sales Force Automation, Q2 2007 evaluation....

  • For Application Development & Delivery Professionals

    Report

    Report Microsoft Dynamics CRM Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Microsoft Dynamics CRM has rapidly grown its base to more than 10,000 customers since its release in late 2003. The product appeals to small and medium-sized businesses (SMBs) and, increasingly, to...

  • For Application Development & Delivery Professionals

    Report

    Report Saratoga Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Saratoga Systems provides highly customizable sales force automation (SFA) targeted at medium to large organizations with complex sales processes. Key verticals served by Saratoga include financial...

  • For Application Development & Delivery Professionals

    Report

    Report FrontRange's GoldMine Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    FrontRange's GoldMine, which provides contact management and sales force automation (SFA) for smaller deployments, boasts one of the largest customer bases in the space with approximately 130,000...

  • For Application Development & Delivery Professionals

    Report

    Report SugarCRM Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    SugarCRM provides an open source foundation with strong core sales automation features that firms can extend and customize to fit business needs. The product supports a wide range of deployment...

  • For Application Development & Delivery Professionals

    Report

    Report Oracle's E-Business Suite CRM Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Oracle E-Business Suite (EBS) CRM provides sales force automation (SFA) as part of a comprehensive enterprise application suite. The product's strong SFA functionality and best-of-breed incentive...

  • For Sourcing & Vendor Management Professionals

    Report

    Report NetSuite Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    NetSuite provides software-as-a-service (SaaS) sales automation as part of an all-in-one SaaS suite that spans enterprise resource planning (ERP), customer relationship management (CRM), and...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Oracle's Siebel CRM On Demand Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Oracle's Siebel CRM On Demand provides software-as-a-service (SaaS) sales force automation (SFA) that offers quick time-to-value, strong usability, and low upfront costs. The product's strong core...

  • For Sourcing & Vendor Management Professionals

    Report

    Report SageCRM Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    SageCRM (formerly ACCPAC CRM) provides sales force automation (SFA) as part of a full CRM suite targeted at the small and medium-size business (SMB) segment. SageCRM is one of only a few products...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Sales Force Automation, Q2 2007

    Enterprise CRM Vendors And SaaS Specialists Crowd Leaders Group
    April 24, 2007 | Liz Herbert

    Forrester evaluated leading sales force automation (SFA) vendors across 136 criteria and found that buyers must choose from a crowded group of Leaders and Strong Performers. Oracle's Siebel CRM...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Salesforce.com Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Salesforce.com dominates the software-as-a-service (SaaS) sales force automation (SFA) market in customer share with more than 29,800 customers. Although it has expanded far beyond its early SFA...

  • For Application Development & Delivery Professionals

    Report

    Report Infor CRM Epiphany Is A Strong Performer In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Infor CRM Epiphany (formerly SSA Global) provides strong sales force automation (SFA) capabilities as part of a customer relationship management (CRM) suite that is best suited to the...

  • For Application Development & Delivery Professionals

    Report

    Report Oracle's PeopleSoft Enterprise CRM Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Liz Herbert

    Oracle's PeopleSoft Enterprise CRM provides enterprise-class sales force automation (SFA) capabilities that are well-integrated into the PeopleSoft HR and enterprise resource planning (ERP)...

  • For CIO Professionals

    Report

    Report eGain Leads In Interaction-Centric Customer Service Management Software

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 24, 2007 | Chip Gliedman

    eGain provides a complete suite of customer service and contact center software that sits on top of a common architecture and infrastructure. All of the components share a common set of Web-based...

  • For CIO Professionals

    Report

    Report The Evolution Of The Enterprise Mobility Market

    Vendors Will Grow Through Filling Product Gaps And Market Consolidation
    April 23, 2007 | Maribel D. Lopez

    North American firms are interested in mobility but face numerous challenges including poor network coverage, immature products, and device management issues. Despite these challenges, mobility...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Entellium Is A Leader In Sales Force Automation

    The Forrester Wave™ Vendor Summary, Q2 2007
    April 23, 2007 | Liz Herbert

    Entellium's eSalesForce module provides sales automation appropriate for smaller deployments seeking an affordable software-as-a-service (SaaS) solution with strong mobile and offline capabilities....

  • For CIO Professionals

    Report

    Report Memo To The Next French President: Integrate France In Global Innovation Networks For Growth

    April 23, 2007 | Navi Radjou

    The next French President, who will be elected on May 6, must recognize that France can't compete globally on innovation merely by investing in more R&D. It must also internalize what Forrester...

  • For CIO Professionals

    Report

    Report HP: One CEO's View Of IT

    Mark Hurd's Advice — IT Is An Investment
    April 23, 2007 | Laurie M. Orlov

    In a recent keynote address to industry analysts, Mark Hurd, CEO of Hewlett Packard, surprisingly focused a substantial portion of his remarks on the effort underway at HP to transform each of the...

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