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  • For Sourcing & Vendor Management Professionals

    Report

    Report Satyam Is A Leading North American Applications Outsourcing Provider

    The Forrester Wave™ Vendor Summary, Q1 2007
    March 26, 2007 | Bill Martorelli

    Among offshore providers, Satyam's strength in enterprise applications stands out. Reference customers gave Satyam relatively low marks for cultural fit as compared with other Indian offshore...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Infosys Is A Leading North American Applications Outsourcing Provider

    The Forrester Wave™ Vendor Summary, Q1 2007
    March 26, 2007 | Bill Martorelli

    Infosys is among the strongest offshore providers in applications outsourcing (AO). Like its contemporaries, its rapid growth indicates that it is competing effectively in the AO market. Infosys is...

  • For CIO Professionals

    Report

    Report The Bottom Line: Stakeholder Centricity Must Drive Go-To-Market Strategies

    March 23, 2007 | Pascal Matzke

    While IT budgets are on the rise again, the application of technology solutions by buyers has moved far beyond corporate IT operations into the domain of business enablement. The consequences of...

  • For Marketing Leadership Professionals

    Report

    Report The Real Business Of Virtual Worlds

    Firms Creating New Virtual Worlds Must Balance Real Revenues With High Risks
    March 23, 2007 | Paul Jackson

    Second Life has brought discussions about virtual worlds out of the geeks' basement and into the harsh light of business life. Revenues from successful virtual world services can be substantial,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report International Mobile Data Roaming Rates: What Operators Are Charging

    3's New Free On-Net Roaming Is The Type Of Offer MNCs Want
    March 23, 2007 | Brownlee Thomas, Ph.D.

    Finally a mobile operator with wireless networks in several countries is stepping up to offer multinationals a break from very expensive international mobile data roaming charges. The 3 Group has...

  • For CIO Professionals

    Report

    Report Cisco To Acquire WebEx

    Moves Up In The Unified Communications And Collaboration Ranks
    March 23, 2007 | Claire Schooley

    The communications and collaboration markets collide yet again. On March 15, 2007, Cisco Systems announced its intent to acquire WebEx Communications, the market leader in Web conferencing...

  • For Sourcing & Vendor Management Professionals

    Report

    Report EMEA IT Outsourcing Deals, Q4 2006

    March 23, 2007 | Sonoko Takahashi, Andrew Parker

    Forrester tracked 94 IT outsourcing deals with a deal value of €10 million or more in Q4 2006. We interviewed 17 vendors active in EMEA. Q4 showed more megadeals than any of the previous four...

  • For CIO Professionals

    Report

    Report The Top 10 Things You Should Know About PCI Compliance

    March 23, 2007 | Khalid Kark, Christopher McClean

    Visa and MasterCard released the Payment Card Industry (PCI) Data Security Standard (DSS) two years ago to ensure consistent security standards for the protection of credit card data. Since then,...

  • For Infrastructure & Operations Professionals

    Report

    Report Service Delivery Platform Success Requires A Strategic Vision And Corporate Collaboration

    SDP Deployment Requires Carriers To Cross Organizational Boundaries
    March 23, 2007 | Michele Pelino

    Strategy professionals at communications service providers are challenged to expand revenue streams while supporting legacy technologies and next generation network initiatives. To efficiently...

  • For CIO Professionals

    Report

    Report 2007: The Year Of Security Services

    How Security Service Providers Can Help CISOs
    March 23, 2007 | Khalid Kark

    Entering 2007, chief information security officers (CISOs) face a siloed security monitoring, measurement, and auditing environment as well as an increased responsibility for protecting the...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Continued Management Of Offshore Relationships

    Tactics For Sourcing And Vendor Management To Drive Continued Improvement
    March 23, 2007 | Stephanie Moore

    The offshoring trend has not slowed down. More and more companies are moving external IT support offshore to leverage cost savings. For years, Forrester has been helping clients effectively...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Meet Your Next Financial Consumer

    North American Consumer Technographics®
    March 23, 2007 | Eric M. Dolan, Catherine Graeber

    Think you know your customers? Well just wait, because here come your next financial services consumers — the online youth. Raised on the Internet, these young consumers between the ages of 12 and...

  • For Application Development & Delivery Professionals

    Report

    Report IT Industry Disruptions Fuel Renewed Asia Pacific Market Growth

    Forrester’s 2013 Predictions for Asia Pacific
    March 23, 2007 | Michael Barnes

    2013 will be a transformative year for IT adoption in Asia Pacific (AP).

  • For Application Development & Delivery Professionals

    Report

    Report Design For Manufacturability Becomes A Reality

    March 22, 2007 | Roy C. Wildeman

    Design for manufacturability is a decades-old concept that continues to resonate with current manufacturing challenges. Although companies largely recognize the benefits of DFM decision-making,...

  • For CIO Professionals

    Report

    Report IBM Has A Great IDEA: Idea Cellular And IBM Sign A US$700 Million Outsourcing Deal

    March 22, 2007 | Dane Anderson

    This document provides vendor strategists with an overview of the US$700M outsourcing deal between IBM and Pune, India-based Idea Cellular. Under the agreement, Idea Cellular will outsource many of...

  • For Application Development & Delivery Professionals

    Report

    Report Information-As-A-Service: What's Behind This Hot New Trend?

    March 22, 2007 | Mike Gilpin, Noel Yuhanna

    Information-as-a-service has exploded on the scene over the past two years, moving from an obscure topic to one of the top usage scenarios in service-oriented architecture (SOA). Forrester expects...

  • For CIO Professionals

    Report

    Report 2007 SMB IT Budget Outlook: Europe

    Business Data Services
    March 22, 2007 | Sonoko Takahashi, Thomas Mendel, Ph.D.

    The positive outlook for small and medium businesses (SMBs) has fallen; in 2006, 53% of firms reported a good outlook, but that dropped to 47% in 2007. This gloominess translates into a 1% decrease...

  • For CIO Professionals

    Report

    Report Invisible IT: Unplanned, Untracked, And Unmanaged

    Governance Practices For Gaining Control
    March 22, 2007 | Craig Symons

    Most IT organizations are faced with more demand than they can fulfill. This ranges from strategic demand for new projects that drive innovation to tactical demand for tasks like provisioning new...

  • For Application Development & Delivery Professionals

    Report

    Report Incubating Apache's Next Generation Platform

    ASF Projects Create Open Source Software For SOA And Web Services
    March 22, 2007 | Michael Goulde

    Apache Software Foundation's (ASF) unique approach to open source software development has resulted in several de facto standards for Web applications. ASF established the Apache Incubator project...

  • For Customer Experience Professionals

    Report

    Report Australia Is Primed For Social Computing Adoption

    March 22, 2007 | Alyson Clarke

    Seventy-nine percent of Australians are actively using the Internet, which has made it increasingly important for Australian companies to focus on their online strategy and engage these consumers....

  • For CIO Professionals

    Report

    Report Organization Size Drives Apps Maintenance Behavior

    Big IT Is More Rigorous In Methodology And More Apt To Outsource
    March 22, 2007 | Marc Cecere

    Forrester recently surveyed 277 IT decision-makers about their application maintenance habits and preferences, and we analyzed their responses, looking at the effect of organization size on...

  • For CIO Professionals

    Report

    Report HP Software: Raising The Bar

    March 21, 2007 | Dane Anderson

    This document provides vendor strategists with insights, observations, and analysis from HP's Software Universe event held in Brisbane, Australia from March 5-9, 2007. The insights offered in this...

  • For Infrastructure & Operations Professionals

    Report

    Report Bleeding Edge NAS Joins The Big League

    HDS OEMs BlueArc To Compete With EMC And Network Appliance
    March 21, 2007 | Andrew Reichman, Stephanie Balaouras

    In December 2006, Hitachi Data Systems (HDS) announced that it had taken a minority ownership stake and established an OEM relationship with niche network-attached storage (NAS) player BlueArc...

  • For Sales Enablement Professionals

    Report

    Report Drive More Business By Making Client Events Stakeholder-Centric

    March 21, 2007 | Norbert Kriebel

    The primary objectives of a customer event are to generate interest with prospects and existing clients and to drive new business. Events require significant capital and resource investments from...

  • For Enterprise Architecture Professionals

    Report

    Report Jump-Starting New EA Programs

    March 21, 2007 | Gene Leganza

    Leaders of newly created or recently renewed enterprise architecture (EA) programs can spend months generating momentum for the initiative, particularly when the EA team includes dotted-line...

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