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  • Enterprise Architecture Domains & Practices

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  • For Application Development & Delivery Professionals

    Report

    Report Designing Microservice Apps For Containers And Cloud Platforms

    Early Adopters Illuminate More Than 30 Emerging Practices
    July 27, 2017 | Randy Heffner

    For application development and delivery (AD&D) leaders seeking to deliver business change more quickly, containers provide better application packaging while microservices provide better...

  • For Enterprise Architecture Professionals

    Report

    Report Inquiry Spotlight: Enterprise Architecture, Q3 2016 To Q2 2017

    The Top Eight Questions EA Clients Ask About EA
    July 25, 2017 | Alex Cullen

    Forrester's enterprise architecture (EA) analysts field hundreds of inquiries from clients every month. These inquiries help us understand the challenges that EA pros face as well as select the...

  • For Enterprise Architecture Professionals

    Report

    Report Continuous Architecture Plugs The Gap Between Planning And Delivery

    Enterprise Architecture Pros Redefine Their Approach To Continuously Deliver Value
    July 20, 2017 | Gordon Barnett

    Customer obsession is driving firms to add agility into their planning-to-optimization value stream processes. Unlike their peers on portfolio management and Agile development and operations...

  • For Enterprise Architecture Professionals

    Report

    Report Four Steps To Build A Road Map For Your EA Program

    Road Map: The EA Practice Playbook
    June 23, 2017 | Alex Cullen, Gordon Barnett

    As firms become customer-obsessed, effective enterprise architecture (EA) programs become essential. Too often, however, business-focused EA professionals struggle to create a clear identity for...

  • For Enterprise Architecture Professionals

    Report

    Report Develop An Enterprise Architecture Strategy Aligned With Business Challenges

    Strategic Plan: The EA Practice Playbook
    June 22, 2017 | Gordon Barnett, Alex Cullen

    Many enterprise architecture (EA) teams strive to be more business-focused and strategically engaged — but getting there isn't easy. It may require a resetting of stakeholder perceptions as well as...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise Architecture Management Suites, Q2 2017

    Vendor EA Capability Is Increasing, But Stakeholder Experience Is An Issue
    June 14, 2017 | Gordon Barnett

    In our 40-criteria evaluation of enterprise architecture management suite (EAMS) providers, we identified the 10 most significant ones — Avolution, BiZZdesign, BOC Group, Dragon1, Future Tech...

  • For Application Development & Delivery Professionals

    Report

    Report Map The Way To Your CRM Business Outcomes

    Road Map: The CRM Playbook
    June 8, 2017 | Kate Leggett

    When application development and delivery (AD&D) professionals create a CRM road map, they need to evaluate alternative CRM tactics, leverage synergies between initiatives, slot each new initiative...

  • For Enterprise Architecture Professionals

    Report

    Report Use Visualizations To Build Confidence In Strategy

    EAs Are Using Strategy On A Page To Convey The Firm's Strategy
    June 1, 2017 | Gordon Barnett

    Organizations need a transformation strategy to articulate how they will succeed in winning, serving, and retaining their increasingly powerful customers. But without sufficient clarity, enterprise...

  • For Enterprise Architecture Professionals

    Report

    Report Understand EA Stakeholders And Their Needs

    Stakeholder Needs: The EA Practice Playbook
    May 15, 2017 | Alex Cullen, Gordon Barnett

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is...

  • For Application Development & Delivery Professionals

    Report

    Report Define Your CRM Plan

    Strategic Plan: The CRM Playbook
    May 5, 2017 | Kate Leggett, John Bruno

    To avoid wasting time and effort on ill-conceived customer relationship management (CRM) initiatives, you should keep a laser focus on creating business value. Sound planning for CRM requires...

  • For Enterprise Architecture Professionals

    Report

    Report Design Your EA Organization For Your Value Proposition

    Organization: The EA Practice Playbook
    May 5, 2017 | Alex Cullen, Gordon Barnett

    When firms initiate enterprise architecture (EA) programs or, more commonly, when they relaunch unsuccessful ones, EA leaders must decide what resources they need and how to organize them. But the...

  • For Enterprise Architecture Professionals

    Report

    Report Defining The EA Service Catalog

    Processes: The EA Practice Playbook
    April 14, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) stakeholders don't always know what to expect from EA. Without a clear understanding of how EA programs address the business challenges of spurring firm growth, they...

  • For Enterprise Architecture Professionals

    Report

    Report Link Strategic Portfolios To BT Road Maps To Win, Serve, And Retain Customers

    Road Map: The Strategic Portfolio Management Playbook
    April 12, 2017 | Margo Visitacion

    To deliver on strategies that enhance customer experience, organizations must improve their ability to deliver on their strategic portfolios. By using them as a road map for prioritizing and...

  • For B2C Marketing Professionals

    Report

    Report The New Agency Operating Model For Brands

    Follow A Four-Step Plan To Realign Your Agency's Value Around The Customer
    April 6, 2017 | Brigitte Majewski, Sarah Sikowitz

    The marketer and agency relationship is broken. Before selecting yet another agency that will ultimately disappoint, marketers need to take an outside-in approach that prioritizes customer...

  • For Enterprise Architecture Professionals

    Report

    Report Marketing Your EA Program

    Change Management: The EA Practice Playbook
    March 31, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) programs seeking to embed themselves into organizations' processes must ensure that stakeholders know what EA is and how they can benefit from it. Most of all,...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: Enterprise Architecture Management Suites 2017

    Market Fragmentation Is Rife As Vendors Fight To Meet EA Pros' Needs
    March 28, 2017 | Gordon Barnett

    Enterprise architecture management suite (EAMS) adoption is accelerating as enterprise architecture (EA) pros help their firms transform. Simultaneously, the market landscape is evolving, with...

  • For CIO Professionals

    Report

    Report The Future Tech Organization: Smaller, Faster, And More Specialized

    How The CIO's Team Will Change Over The Next Five To Seven Years
    March 27, 2017 | Marc Cecere

    The accelerating dynamics of the age of the customer (AoC) and business technology (BT) are driving the redesign of the CIO's organization, which Forrester calls technology management (TM)....

  • For Enterprise Architecture Professionals

    Report

    Report Track Your Progress Toward EA Value

    Performance Management: The EA Practice Playbook
    March 24, 2017 | Alex Cullen, Gordon Barnett

    The age of the customer is raising the bar for what businesses need from their enterprise architecture (EA) programs. Applying a stable progress or maturity framework helps EA leaders set and track...

  • For Enterprise Architecture Professionals

    Report

    Report Build A Business-Centered EA Practice

    Executive Overview: The EA Practice Playbook
    March 22, 2017 | Alex Cullen, Gordon Barnett

    The ability to nimbly navigate change in business environments and effectively leverage technology makes the difference between an industry-leading enterprise and one that always seems a beat...

  • For Enterprise Architecture Professionals

    Report

    Report The Anatomy Of A System Of Insight

    Understand How Systems Of Insight Turn Data Into Action
    March 22, 2017 | Brian Hopkins, Michele Goetz

    Your big data strategy is likely too little, too late. Customers are changing their expectations too quickly, and data lakes are becoming swamps. Insights-driven disruptors are using systems of...

  • For Application Development & Delivery Professionals

    Report

    Report A Framework For Designing AI-Human Interactions

    Building Compelling Experiences Requires A Multilayered Technology Approach
    March 15, 2017 | Rob Koplowitz, TJ Keitt

    We are on the verge of an era in which computers will augment our ability to anticipate, identify, and adapt to changes in our personal and professional lives. The systems that enable such...

  • For Enterprise Architecture Professionals

    Report

    Report Container Platforms Accelerate Digital Transformation

    Chinese Companies Are Using Container Software To Boost Digital Business
    March 10, 2017 | Charlie Dai

    Everything about enterprise app infrastructures, development styles, and architectures is changing, and containers play a key role in each area. Enterprise architecture (EA) professionals must...

  • For CIO Professionals

    Report

    Report An Aggressive BT Strategy Will Deliver Customer Obsession — 2017

    Road Map: The Business Technology Agenda Playbook
    March 9, 2017 | Bobby Cameron

    Understanding and delivering for your customers requires a customer-obsessed operating model and a business technology (BT) strategy. For CIOs, though, implementing a BT strategy presents a...

  • For Security & Risk Professionals

    Report

    Report Combat GRC Skeptics With A Dynamic Road Map

    Road Map: The Governance, Risk, And Compliance Playbook
    March 8, 2017 | Nick Hayes

    Lofty GRC visions and strategies falter without prescriptive plans that illustrate how you will reach higher GRC maturity and why such efforts are important for your organization. To help foster...

  • For Enterprise Architecture Professionals

    Report

    Report Portfolio Ecosystem: The Central Nervous System For Delivering Business Strategy

    Tools And Technology: The Strategic Portfolio Management Playbook
    March 3, 2017 | Margo Visitacion

    CRM solutions act as the customer system of record and enterprise resource planning (ERP) solutions act as the financial system of record, giving companies insight into their customers and...

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