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  • For CIO Professionals

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    Report Digital Rewrites The Rules Of Business

    Vision: The CIO Digital Business Transformation Playbook
    April 26, 2017 | Nigel Fenwick, Ted Schadler

    Emerging technologies dramatically improve the economics and capabilities of every business. Using hardware, software, algorithms, and the internet, it's 10 times cheaper and faster to meet rising...

  • For CIO Professionals

    Report

    Report Forrester Data: Identity And Access Management Software Forecast, 2016 To 2021 (Global)

    ForecastView Spreadsheet
    April 26, 2017 | Jennifer Adams

    Security and risk professionals must protect corporate resources while giving secure access to a variety of users on a variety of devices. Identity and access management (IAM) software tools help...

  • For CIO Professionals

    Report

    Report Case Study: Mobike Leverages IoT To Bypass Gridlock

    Innovate With The Internet Of Things To Deliver True Value To The Customer
    April 26, 2017 | Travis Wu

    Companies in all industries are increasingly looking beyond cost savings to deliver customer value with the internet of things (IoT). IoT products need not be technically complex, but they do have...

  • For CIO Professionals

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    Report Big Industry Fights Silicon Valley In A War For Talent

    As Traditional Businesses Go Digital, They Must Tempt Skilled Staff Away From The Coolest Tech Companies In The World
    April 25, 2017 | Paul Miller

    Traditional businesses must embrace digital if they are to win, serve, and retain customers. From manufacturing and utilities to retail and healthcare, many are attempting the transition. In the...

  • For CIO Professionals

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    Report Speed And Innovation Drive CIO Success

    Bimodal Dinosaurs Won't Be Able To Lead Their Companies To Success
    April 24, 2017 | Tim Sheedy, Matthew Guarini

    CIOs and tech teams play critical roles in enabling organizations to use technology and deliver on customer promises. One of the most important success factors is the ability to drive innovation...

  • For CIO Professionals

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    Report Case Study: BMJ Takes On Culture Change As Part Of Its Digital Journey

    Best Practices For Transforming Culture For Digital Disruption
    April 20, 2017 | Nigel Fenwick

    Transforming your company's culture for digital disruption is one of the key challenges digital leaders face today. Sharon Cooper, BMJ Publishing Group's (BMJ) chief digital officer (CDO), knew...

  • For CIO Professionals

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    Report Don't Dismiss Accenture's Blockchain Redaction Solution — You May Need It One Day

    Not "Immutability," But Well-Governed, Tamper-Evident Systems Should Be Your Goal
    April 19, 2017 | Martha Bennett

    When Accenture first published its proposal for an "editable blockchain," the press release was met with a certain degree of skepticism. After all, isn't immutability supposed to be an essential...

  • For CIO Professionals

    Report

    Report HIMSS17 Demonstrates Healthcare's Tectonic Technology Shift

    Cloud And Big Data Players Show Up In Healthcare Space As EHR Vendors Sling Mud
    April 13, 2017 | Kate McCarthy

    The 2017 Healthcare Information and Management Systems Society Annual Conference & Exhibition (HIMSS17) demonstrated a shift in the healthcare information technology industry by bringing together a...

  • For CIO Professionals

    Report

    Report Vendor Landscape: Health Clouds For Data Integration And Patient Insight

    Payers And Providers Have A Wide Range Of Cloud Options To Reduce Costs And Improve Outcomes Through Patient Engagement
    April 13, 2017 | Kate McCarthy, Alex Kramer

    As healthcare organizations work to develop a 360-degree view of patients to compete in the age of the customer, complete, contextualized health data is crucial. As electronic health record (EHR)...

  • For CIO Professionals

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    Report 2017 Technology Imperatives For US Health Insurers

    Regulatory Uncertainty Accelerates The Need For Customer Insight And Engagement
    April 5, 2017 | Kate McCarthy

    2017 is likely to be fraught with uncertainty for health insurers as Congress evaluates massive changes to the Affordable Care Act (ACA). During this prolonged period of uncertainty, insurers will...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Services Procurement, Q1 2017

    Beeline, DCR Workforce, PRO Unlimited, And SAP Fieldglass Lead In Software For Managing Contingent Workers, Consulting, And Outsourcing Services
    March 31, 2017 | Andrew Bartels

    Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria...

  • For CIO Professionals

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    Report Blockchain In Banking Is Entering A Phase Of Early Pragmatism

    March 30, 2017 | Martha Bennett, Jost Hoppermann

    Hardly a day goes by without an announcement about some form of successful blockchain initiative in the banking industry. Many of these headlines reveal little substance. But there are signs of a...

  • For CIO Professionals

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    Report Trust Must Be The Foundation Of Your B2B Digital Ecosystem

    March 29, 2017 | Dan Bieler

    Far from being a soft issue, trust underpins the management of your digital business and digital ecosystems. This report highlights how trust is fundamental to your digital transformation. It...

  • For CIO Professionals

    Report

    Report Power Your Digital Ecosystems With Business Platforms

    Leverage Business Platforms To Drive Digital Transformation
    March 29, 2017 | Dan Bieler

    Business platforms provide the infrastructure for instant, near-zero marginal cost and omnidirectional information exchange and tool development. Business platforms empower ecosystems by...

  • For CIO Professionals

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    Report 2017 Tech Budget Benchmarks

    Use Our Benchmarks To Transform Your Tech Budget, Not Just Defend It
    March 28, 2017 | Andrew Bartels

    CIOs feel ambivalent about tech budget benchmarks. They need them to respond to CEO and CFO questions about tech spending levels, but they also know the top-line metrics don't really say much. This...

  • For CIO Professionals

    Report

    Report The Future Tech Organization: Smaller, Faster, And More Specialized

    How The CIO's Team Will Change Over The Next Five To Seven Years
    March 27, 2017 | Marc Cecere

    The accelerating dynamics of the age of the customer (AoC) and business technology (BT) are driving the redesign of the CIO's organization, which Forrester calls technology management (TM)....

  • For CIO Professionals

    Report

    Report Vendor Landscapes: eProcurement, eSourcing, eInvoicing, And Spend Analysis, 2016 To 2017

    Best-Of-Breed Solutions Provide Real Value To Improve Your Purchasing
    March 23, 2017 | Andrew Bartels

    ePurchasing products are critical for helping businesses and governments source, buy, and manage the goods and services they use to win, serve, and retain customers. Firms can buy these products as...

  • For CIO Professionals

    Report

    Report Make Omnichannel A Cornerstone Of Your Telecom Digital Transformation

    Most Telcos Underestimate The Significance Of The Omnichannel Opportunity For Their Digital Transformation
    March 17, 2017 | Dan Bieler

    Offering customers seamless omnichannel experiences is critical for telcos' digital transformation efforts. Today, customers expect to use a variety of digital touchpoints. Omnichannel affects...

  • For CIO Professionals

    Report

    Report Creating IoT-Enabled Products — The Two Major Vendor Partnership Options

    Customers Must Choose From A Diverse And Fragmented Set Of Vendors That Help With Building Connected Products
    March 17, 2017 | Frank E. Gillett

    Product CTOs working with CIOs to add the internet-of-things (IoT) to their products quickly learn that doing so involves more than adding in sensors. They face four major challenges that unfold as...

  • For CIO Professionals

    Report

    Report Business Platforms Power Your Digital Business

    Business Platforms Are The Foundation For New Value Creation
    March 15, 2017 | Dan Bieler

    Business platforms will reshape a wide variety of industries, markets, and work arrangements, leveraging data analytics to create new customer value ecosystems. Business platforms will push...

  • For CIO Professionals

    Report

    Report Customer-Obsessed Leaders Prioritize Customer Value Leveraging A BT Strategy

    Benchmarks: The Business Technology Agenda Playbook
    March 9, 2017 | Bobby Cameron

    Tech management's prime role today: creating and executing a business technology (BT) strategy that, in combination with a customer-obsessed operating model, helps the firm deliver in the age of...

  • For CIO Professionals

    Report

    Report An Aggressive BT Strategy Will Deliver Customer Obsession — 2017

    Road Map: The Business Technology Agenda Playbook
    March 9, 2017 | Bobby Cameron

    Understanding and delivering for your customers requires a customer-obsessed operating model and a business technology (BT) strategy. For CIOs, though, implementing a BT strategy presents a...

  • For CIO Professionals

    Report

    Report TechRadar™: Product Lifecycle Management, Q1 2017

    Dynamics Of PLM Market Shift As Customer Demands Change
    March 8, 2017 | Nate Fleming

    The product lifecycle management (PLM) software market has seen a resurgence as current customers and greenfield markets use PLM software toolkits to meet new demands brought about by digital...

  • For CIO Professionals

    Report

    Report Unleash Your Digital Predator

    March 8, 2017 | Nigel Fenwick, Ted Schadler

    Today's customers — consumers and businesses — expect to integrate your products and services into their digital world. Your employees do, too. CIOs who fail to reshape their business as...

  • For CIO Professionals

    Report

    Report Healthcare Must Embrace Zero Trust To Address PHI Vulnerabilities

    March 6, 2017 | Kate McCarthy, Chris Sherman

    Healthcare payer and provider organizations invest in securing protected health information (PHI) but must also invest in strategies that holistically secure the whole environment. From POS systems...

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