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  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017

    Six Leaders Provide Agile Tools To Drive Digital Transformation
    September 20, 2017 | Margo Visitacion, Gordon Barnett

    In our 27-criteria evaluation of strategic portfolio management (SPM) software solutions providers, we identified the 13 most significant ones — AgileCraft, CA, Changepoint, Decision Lens,...

  • For Enterprise Architecture Professionals

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    Report The State Of Records Management In Government: Challenges And Priorities For 2017

    Findings From Government Respondents: Forrester/ARMA International Records Management Online Survey, Q1 2017
    September 5, 2017 | Cheryl McKinnon

    Government records and information management (RIM) professionals are struggling to attract and develop the skills they need to support digital transformation. Enterprise architecture (EA) pros are...

  • For Enterprise Architecture Professionals

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    Report Educate Your Business Stakeholders About Their Architecture Decisions

    European Bank ČSOB's EA Goes Beyond PowerPoint To Engage The Board Of Directors
    August 25, 2017 | Alex Cullen

    Enterprise architecture (EA) teams too often fail to provide business leaders with a clear picture of their firms' architecture and how those leaders' decisions (past and present) affect that...

  • For Enterprise Architecture Professionals

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    Report Choose A Case Management Platform Based On 10 Criteria

    Alternatives For Case Management Leave EA Pros Scratching Their Heads — But Forrester's Tool Can Help
    August 24, 2017 | Craig Le Clair

    Enterprise architects struggle to compare options for modernizing case management in areas such as customer service, onboarding, government regulation, and insurance claims. Options now include...

  • For Enterprise Architecture Professionals

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    Report Measure EA Engagement, Influence, And Business Impact

    Metrics: The EA Practice Playbook
    August 22, 2017 | Alex Cullen, Gordon Barnett

    Few EA leaders have given much thought to metrics for their EA program — and miss an excellent tool to increase their impact. Metrics connect EA activities to business goals, drive engagement, and...

  • For Enterprise Architecture Professionals

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    Report RPA Operating Models Should Be Light And Federated

    A 10-Point Control Framework Helps Manage The Digital Workforce Of The Future
    August 18, 2017 | Craig Le Clair

    Early enthusiasm for robotic process automation (RPA) has led to a tapping of the brakes due to business, infrastructure, and operations concerns. Enterprise architecture (EA) pros are seeking...

  • For Enterprise Architecture Professionals

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    Report Privacy, Automation, And Demographics Challenge The Records Management Status Quo

    Key Findings From The Forrester/ARMA International Records Management Online Survey, Q1 2017
    August 17, 2017 | Cheryl McKinnon

    2017 marks the eighth year that ARMA International and Forrester Research have surveyed records and information management (RIM) professionals to track the key trends and challenges facing the...

  • For Enterprise Architecture Professionals

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    Report Vendor Landscape: File Analytics

    Technology Can Do The Heavy Lifting When Unmanaged Documents Need To Be Cleaned Up, Migrated, And Mined For Insights
    August 3, 2017 | Cheryl McKinnon

    Content is shifting to the cloud. Privacy regulations are causing global businesses to put compliance back on the front burner. Legacy file shares and content-heavy applications are stalling...

  • For Enterprise Architecture Professionals

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    Report The Forrester Wave™: Insight Platforms-As-A-Service, Q3 2017

    Google's Powerful Combination Of Machine Learning, Real-Time, And Insight Application Tools Makes It A Leader
    August 2, 2017 | Brian Hopkins

    In our 36-criteria evaluation of insight platform-as-a-service (PaaS) providers, we identified the eight most significant ones — 1010data, Amazon Web Services (AWS), Databricks, GoodData, Google,...

  • For Enterprise Architecture Professionals

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    Report Inquiry Spotlight: Enterprise Architecture, Q3 2016 To Q2 2017

    The Top Eight Questions EA Clients Ask About EA
    July 25, 2017 | Alex Cullen

    Forrester's enterprise architecture (EA) analysts field hundreds of inquiries from clients every month. These inquiries help us understand the challenges that EA pros face as well as select the...

  • For Enterprise Architecture Professionals

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    Report Continuous Architecture Plugs The Gap Between Planning And Delivery

    Enterprise Architecture Pros Redefine Their Approach To Continuously Deliver Value
    July 20, 2017 | Gordon Barnett

    Customer obsession is driving firms to add agility into their planning-to-optimization value stream processes. Unlike their peers on portfolio management and Agile development and operations...

  • For Enterprise Architecture Professionals

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    Report Strategic Portfolio Management Is Agile

    Vision: The Strategic Portfolio Management Playbook
    July 14, 2017 | Margo Visitacion

    Agility is now a prerequisite for firms to continuously execute on their digital strategy. Enterprise architecture (EA) professionals and portfolio managers must support their business partners to...

  • For Enterprise Architecture Professionals

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    Report Portfolio Ecosystems Continue To Evolve

    Landscape: The Strategic Portfolio Management Playbook
    July 13, 2017 | Margo Visitacion

    The increasing role of digital transformation in outstanding customer experiences forces firms to take a strategic approach to portfolio management. Delivering in fast-paced business environments...

  • For Enterprise Architecture Professionals

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    Report The Forrester Wave™: Data Governance Stewardship And Discovery Providers, Q2 2017

    The 12 Providers That Matter The Most And How They Stack Up
    June 26, 2017 | Henry Peyret

    In our 28-criteria evaluation of data governance stewardship and discovery (DGSD) providers, we identified the 12 most significant ones — Alation, ALEX Solutions, BackOffice Associates, Cloudera,...

  • For Enterprise Architecture Professionals

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    Report Navigate The Kubernetes Ecosystem

    Forrester's Guide To The Dynamic Market For Container Orchestration
    June 23, 2017 | Charlie Dai, Dave Bartoletti

    Container orchestration is a key functional requirement for cloud-native development platforms. CIOs and enterprise architecture (EA) pros are increasingly evaluating Kubernetes (K8S) as the...

  • For Enterprise Architecture Professionals

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    Report Four Steps To Build A Road Map For Your EA Program

    Road Map: The EA Practice Playbook
    June 23, 2017 | Alex Cullen, Gordon Barnett

    As firms become customer-obsessed, effective enterprise architecture (EA) programs become essential. Too often, however, business-focused EA professionals struggle to create a clear identity for...

  • For Enterprise Architecture Professionals

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    Report Develop An Enterprise Architecture Strategy Aligned With Business Challenges

    Strategic Plan: The EA Practice Playbook
    June 22, 2017 | Gordon Barnett, Alex Cullen

    Many enterprise architecture (EA) teams strive to be more business-focused and strategically engaged — but getting there isn't easy. It may require a resetting of stakeholder perceptions as well as...

  • For Enterprise Architecture Professionals

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    Report Move Your Big Data Into The Public Cloud

    You Won't Be Able To Keep Up With Customers If You Don't
    June 15, 2017 | Brian Hopkins

    Public cloud adoption is the No. 1 priority for technology decision makers investing in big data. However, most enterprise architects are not ready for the disruption that this shift will cause....

  • For Enterprise Architecture Professionals

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    Report The Forrester Wave™: Big Data Warehouse, Q2 2017

    Adoption Grows As Enterprises Look To Revive Their EDW Strategy
    June 15, 2017 | Noel Yuhanna

    In our 26-criteria evaluation of big data warehouse solutions, we identified the 15 most significant vendors — Amazon Web Services (AWS), Cazena, Cloudera, Hortonworks, Hewlett Packard Enterprise...

  • For Enterprise Architecture Professionals

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    Report The Forrester Wave™: Enterprise Architecture Management Suites, Q2 2017

    Vendor EA Capability Is Increasing, But Stakeholder Experience Is An Issue
    June 14, 2017 | Gordon Barnett

    In our 40-criteria evaluation of enterprise architecture management suite (EAMS) providers, we identified the 10 most significant ones — Avolution, BiZZdesign, BOC Group, Dragon1, Future Tech...

  • For Enterprise Architecture Professionals

    Report

    Report Use Visualizations To Build Confidence In Strategy

    EAs Are Using Strategy On A Page To Convey The Firm's Strategy
    June 1, 2017 | Gordon Barnett

    Organizations need a transformation strategy to articulate how they will succeed in winning, serving, and retaining their increasingly powerful customers. But without sufficient clarity, enterprise...

  • For Enterprise Architecture Professionals

    Report

    Report Understand EA Stakeholders And Their Needs

    Stakeholder Needs: The EA Practice Playbook
    May 15, 2017 | Alex Cullen, Gordon Barnett

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is...

  • For Enterprise Architecture Professionals

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    Report The Future Of CCM: Communications-As-A-Service

    Enterprise Cloud Environments Will Orchestrate Diverse Communications Services
    May 10, 2017 | Craig Le Clair

    Customer communication has increased in volume, speed, and personalization and is now delivered from a variety of platforms and applications. Coordination of outbound communications with customers...

  • For Enterprise Architecture Professionals

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    Report Design Your EA Organization For Your Value Proposition

    Organization: The EA Practice Playbook
    May 5, 2017 | Alex Cullen, Gordon Barnett

    When firms initiate enterprise architecture (EA) programs or, more commonly, when they relaunch unsuccessful ones, EA leaders must decide what resources they need and how to organize them. But the...

  • For Enterprise Architecture Professionals

    Report

    Report The Five Key Trends For 2017 That Shape How We Manage Enterprise Content

    Landscape: The Enterprise Content Management Playbook
    May 2, 2017 | Cheryl McKinnon

    2017 will be a tumultuous year in the enterprise content management (ECM) market, with significant disruptions across the vendor landscape. Five key trends are shaping the ECM space. New business...

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