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  • Report The Forrester Wave™: Cloud Hadoop/Spark Platforms, Q1 2019

    The 11 Providers That Matter Most And How They Stack Up
    February 13, 2019 | Noel Yuhanna, Mike Gualtieri

    Cloud Hadoop/Spark (HARK) platforms accelerate insights by automating the storage, processing, and accessing of big data. In our 25-criterion evaluation of HARK providers, we identified the 11 most...

  • Report Assess Your Enterprise Content Management Maturity Level

    Assessment: The Enterprise Content Management Playbook
    February 8, 2019 | Cheryl McKinnon

    This report provides a framework for enterprise architecture (EA) professionals to assess their organization's content management maturity, identify capability gaps, and plot a course for program...

  • Report A Pragmatic Road Map For Blockchain

    Build Distributed Trust To Enhance Digital Ecosystems With Blockchain
    January 30, 2019 | Charlie Dai

    While blockchain (distributed ledger) technology is still in its early stages, vendor solutions are maturing and leading firms are already using it to build distributed trust and establish digital...

  • Report Evaluate Your Data And Information Management Maturity

    Assessment: The Data Management Playbook
    January 16, 2019 | Michele Goetz

    Strong data management enables insights into customer needs and optimal business operations. It also is a prerequisite for competing with the coming wave of AI-powered systems. Enterprise...

  • Report Now Tech: Master Data Management, Q1 2019

    Forrester's Overview Of 20 Master Data Management Providers
    January 15, 2019 | Henry Peyret

    You can use master data management (MDM) to get a 360-degree view of your customers, to improve data quality and produce more accurate reports, and to prepare for sharing product data with partners...

  • Report Eliminate Confusion In Data Management Roles And Responsibilities

    Organization: The Data Management Playbook
    January 9, 2019 | Gene Leganza

    As enterprise architecture (EA) leaders prioritize data capabilities, they're looking broadly at how data management (DM) resources are spread across the organization. Where can they consolidate...

  • Report The Forrester Wave™: Strategic iPaaS And Hybrid Integration Platforms, Q1 2019

    The 15 Providers That Matter Most And How They Stack Up
    January 3, 2019 | Henry Peyret

    In our 25-criterion evaluation of strategic integration-platform-as-a-service (iPaaS) and hybrid integration platform (HIP) providers, we identified the 15 most significant ones — Adeptia, Axway,...

  • Report Defining The EA Service Catalog

    Processes: The EA Practice Playbook
    December 26, 2018 | Gordon Barnett

    Enterprise architecture (EA) stakeholders determine the value of EA. If stakeholders do not find EA services effective and easy to use or understand — or if they do not enjoy consuming them — they...

  • Report Use BT Road Maps To Drive Strategic Portfolio Management

    Road Map: The Strategic Portfolio Management Playbook
    December 20, 2018 | Margo Visitacion

    Delivering on strategies that enhance customer experience, executives continually urge tech teams to deliver value faster. Doing so sustainably requires clear insight into strategy, as well as...

  • Report Understand EA Stakeholders And Their Needs

    Business Case: The EA Practice Playbook
    December 19, 2018 | Gordon Barnett

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is...

  • Report Data Technology Pathfinder

    Landscape: The Data Management Playbook
    December 19, 2018 | Michele Goetz

    The variety, velocity, and volume of data continue to explode; business stakeholders want direct access to diverse data; and firms now set policies and assume the risk of data management and usage....

  • Report Now Tech: Enterprise Architecture Management Suites, Q4 2018

    Tools And Technology: The EA Practice Playbook
    December 18, 2018 | Gordon Barnett

    You can use enterprise architecture management suites (EAMS) to obtain a holistic view of the impacts of business demand, productivity improvements of EA stakeholders, and insights on enterprise...

  • Report Build A Business-Centered EA Practice

    Executive Overview: The EA Practice Playbook
    December 13, 2018 | Gordon Barnett

    The ability to nimbly navigate change in business environments and leverage technology effectively makes the difference between an industry-leading enterprise and one that always seems a beat...

  • Report Now Tech: Information Archiving, Q4 2018

    Forrester's Overview Of 24 Information Archiving Providers
    December 7, 2018 | Cheryl McKinnon

    You can use information archiving platforms to meet information governance and compliance requirements, speed responses to investigations, and build a foundation for analytics on structured and...

  • Report Your ECM Road Map Is A Living Document: Plan For Quick Wins, And Adapt To Changing Needs

    Road Map: The Enterprise Content Management Playbook
    December 7, 2018 | Cheryl McKinnon

    Enterprise architecture (EA) professionals play — or will play — an essential orchestration role as their organizations invest in technologies to improve customer and employee experiences. This...

  • Report Programs, Not Projects: The Shift To Content Services Demands Agility And Iteration

    Continuous Improvement: The Enterprise Content Management Playbook
    December 3, 2018 | Cheryl McKinnon

    Successful enterprise content management (ECM) deployments share several common characteristics: engagement with business stakeholders; clear governance programs; adoption of Agile development and...

  • Report Agile PMOs Transform To Support Value Delivery

    Organization: The Strategic Portfolio Management Playbook
    December 3, 2018 | Margo Visitacion

    Responding to demand for high-quality customer experience, firms have adopted Agile to innovate. When these digital initiatives scale, however, any lack of enterprise program management maturity...

  • Report Create A Road Map For A Real-Time, Agile, Self-Service Data Platform

    Road Map: The Data Management Playbook
    November 20, 2018 | Michele Goetz, Noel Yuhanna

    Data bottlenecks create business bottlenecks. The days of provisioning data simply to meet the requirements of systems of record are over. Business stakeholders at the executive and...

  • Report Measure What Matters: Rethink Success Metrics When Adopting Modern Content Platforms

    Performance Management: The Enterprise Content Management Playbook
    November 19, 2018 | Cheryl McKinnon

    Technology leaders can fall into the trap of measuring the performance of an enterprise content management (ECM) initiative by merely counting user- or system-generated activities. Enterprise...

  • Report EA Metrics That Matter

    Benchmarks: The EA Practice Playbook
    November 19, 2018 | Gordon Barnett

    Enterprise architecture (EA) leaders are struggling to define metrics that demonstrate the value delivered by their EA practice. This report lays out the core categories of EA metrics, recommends...

  • Report Four Steps To A Data Management Strategy In Light Of Big Data

    Strategic Plan: The Data Management Playbook
    November 16, 2018 | Michele Goetz, Mike Gualtieri

    Data is the lifeblood of your entire organization. It should enlighten every function of the business, including CX, operations, marketing, sales, service, and finance. A data management (DM)...

  • Report Customer Experience Demands Outcome-Oriented Data Governance

    Processes: The Data Management Playbook
    November 16, 2018 | Michele Goetz

    Data governance programs often start with a burst of enthusiasm and then fade away. This creates peaks and valleys in an organization's ability to know its customers and engage relevantly with...

  • Report Data Performance Management Is Essential To Prove Data's ROI

    Performance Management: The Data Management Playbook
    November 13, 2018 | Michele Goetz

    Insight is the engine of today's businesses. The value of a company can be measured by the performance of its data. This report helps enterprise architects and chief data officers (CDOs) close the...

  • Report Your Business Is Only As Fast As Your Data

    Executive Overview: The Data Management Playbook
    November 13, 2018 | Michele Goetz

    Today, what you know, and how well you use that knowledge, fuels your competitiveness and growth. You must change how your firm provisions and manages data to keep up with empowered customers and...

  • Report Marketing Your EA Program

    Continuous Improvement: The EA Practice Playbook
    November 13, 2018 | Gordon Barnett

    Stakeholders must be persuaded to partner with enterprise architecture (EA), but chances are their perception of EA misses the mark. Successful EA leaders work to correct that image using an...

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