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  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: IoT Professional Services

    Navigate A Fragmented Array Of Services Firms To Help Implement Your IoT-Enabled Processes
    October 18, 2017 | Michele Pelino, Bill Martorelli

    Infrastructure and operations (I&O) executives charged with supporting the creation and operation of connected processes in their companies face the formidable task of simplifying the...

  • For Infrastructure & Operations Professionals

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    Report Top 10 Decision Factors That Must Influence Your Cloud Strategy

    Create A Cloud Strategy Based On Your Circumstances — Not On The Easy Momentum Wins
    October 17, 2017 | Lauren E. Nelson

    Building a cloud strategy is not for the novice. When fresh, powerful strategies make headlines and keynote influential conferences, the hype can be alluring. I&O professionals must look to these...

  • For Infrastructure & Operations Professionals

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    Report Vendor Landscape: Advanced Automation Service Providers, Q3 2017

    Choose Your Automation Solutions Wisely To Make The Most Of Managed Services Engagements
    October 13, 2017 | Somak Roy, Bill Martorelli

    Advanced automation in managed services now influences enterprise customers' assessment of prospective service provider partners. Although service providers have built and/or assembled portfolios...

  • For Infrastructure & Operations Professionals

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    Report Identify And Estimate The Costs Of Downtime On Your Business

    Don't Rely On Industry Averages — Determine Your Own
    October 12, 2017 | Naveen Chhabra

    Technology infrastructure is hypercritical to the operations of any business, and downtime costs dearly. Infrastructure and operations professionals leading their firms’ business continuity (BC)...

  • For Infrastructure & Operations Professionals

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    Report The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2017

    Tools And Technology: The Infrastructure Transformation Playbook
    October 11, 2017 | Chris Gardner, Robert Stroud

    In our 25-criteria evaluation of configuration management providers, we identified the 14 most significant solutions — Ansible, Ansible Tower, CFEngine Community Edition, CFEngine Enterprise, Chef,...

  • For Infrastructure & Operations Professionals

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    Report Cloud Powers The New Connected Economy

    Vision: The Cloud Computing Playbook
    October 4, 2017 | Liz Herbert, Dave Bartoletti

    Cloud is no longer a tactical solution but rather a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems that connect employees, customers, partners,...

  • For Infrastructure & Operations Professionals

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    Report Vendor Landscape: IoT Software Platforms

    September 27, 2017 | Michele Pelino, Christopher Voce

    Infrastructure and operations (I&O) executives must navigate a fragmented landscape of vendors and service providers, all positioning their products and solutions as internet-of-things (IoT)...

  • For Infrastructure & Operations Professionals

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    Report Everyday Technology Choices For A Better Employee Experience

    Design Effective Workforce Strategies For Laptops, Tablets, Smartphones, And Beyond
    September 26, 2017 | J. P. Gownder

    Having the right tools to do the job is a prerequisite to empowering a positive employee experience. Yet, too often, organizations still neglect the everyday technologies that employees use,...

  • For Infrastructure & Operations Professionals

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    Report The Forrester Wave™: Data Resiliency Solutions, Q3 2017

    Vendors Have Immense Technology Innovation Potential To Help Optimize Operations For Enterprise Clients
    September 21, 2017 | Naveen Chhabra

    In our 39-criteria evaluation of data resiliency solution providers, we identified the seven most significant vendors — Actifio, Commvault, Dell EMC, Hewlett Packard Enterprise (HPE, now Micro...

  • For Infrastructure & Operations Professionals

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    Report A Dangerous Disconnect: Executives Overestimate DevOps Maturity

    September 13, 2017 | Robert Stroud, Elinor Klavens

    Development and operations (DevOps) is getting a lot of buzz and proving to be a profound driver of business transformation. But we're also seeing a lot of misinformation: While many organizations...

  • For Infrastructure & Operations Professionals

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    Report Lead The I&O Software Revolution With Infrastructure-As-Code

    Strategic Plan: The Infrastructure Transformation Playbook
    September 12, 2017 | Chris Gardner, Richard Fichera

    Infrastructure and operations (I&O) professionals have always focused on delivering services at lower costs and ever-greater efficiency, but customer obsession requires innovation that enables...

  • For Infrastructure & Operations Professionals

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    Report The New Micro Focus Must Deliver In Three Areas

    What HPE Software's Spin-Merge Into Micro Focus Means For I&O Leaders
    September 1, 2017 | Eveline Oehrlich

    As of September 1, 2017, Hewlett Packard Enterprise (HPE) completed the spin-merge of a significant portion of its software assets with Micro Focus to create the world's seventh-largest software...

  • For Infrastructure & Operations Professionals

    Report

    Report Refine Configuration Management And CMDB For The Modern Digital Organization

    Clarify A Complex Topic To Gain Profound Technology Benefits
    September 1, 2017 | Charles Betz, Chris Gardner

    The age of the customer demands operational excellence within the technology organization. A sound configuration management practice is essential to ensure always-on, high-quality services, yet...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Cloud Workspaces For Desktop Applications

    Five Categories Of Vendors Offer Viable Options To Organizations Seeking To Improve Employee Experience
    September 1, 2017 | David K. Johnson

    Cloud workspaces are a viable alternative to on-premises remote desktop session-hosted (RDSH) and server-hosted virtual desktop infrastructure (VDI) for providing employees with flexible access to...

  • For Infrastructure & Operations Professionals

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    Report Vendor Landscape: Cognitive Operations

    Cognitive Ops Is The AI Version Of IT Ops Management And Application Performance Management
    August 25, 2017 | Eveline Oehrlich, Mike Gualtieri, Milan Hanson

    Technology has grown too much and too quickly for humans to monitor and operate it effectively. While computer-assisted analytics helps firms react to and resolve problems faster, predicting and...

  • For Infrastructure & Operations Professionals

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    Report Private Cloud In 2020: Defining The Future Of The Enterprise Data Center

    Private Cloud Software Suites Die Off As Budgets Move Up The Stack And Lower Levels Build Out Automation And Orchestration Capabilities
    August 24, 2017 | Lauren E. Nelson

    Private cloud can be difficult to implement and manage and has a rich history of casualties. Conceptually, enterprises need both private and public cloud services, but public cloud success has far...

  • For Infrastructure & Operations Professionals

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    Report Shift APM Left For Better DevOps Performance

    August 23, 2017 | Eveline Oehrlich, Diego Lo Giudice

    Infrastructure and operations (I&O) pros hear growing murmurs of "Shift application performance management (APM) left," as APM vendors see in development and operations (DevOps) an opportunity to...

  • For Infrastructure & Operations Professionals

    Report

    Report The Future Of Enterprise Mobility

    Three Technologies That Create A Productive Mobile Employee Experience

    When it comes to enterprise mobility, I&O pros have focused heavily on delivering apps to workers — and are missing the real opportunity to mobilize workers. While some apps are vital to employee...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Programmable Data Center Hardware Switches, Q3 2017

    August 10, 2017 | Andre Kindness

    Traditional networks can't keep up with the pace of change within the data center. Many infrastructure and operations (I&O) professionals have investigated various technologies to deploy the five...

  • For Infrastructure & Operations Professionals

    Report

    Report Drive Employee Productivity With Rugged Mobile Moments

    Ensure That Your Device Strategy Meets The Rugged Requirements Of Employees In Less-Than-Ideal Conditions
    August 10, 2017 | J. P. Gownder, Andrew Hewitt

    Delivering on a strategy to improve your business' customer experience or supplying an employee with key data might hinge on greater resilience than your average iPhone provides. The only way to...

  • For Infrastructure & Operations Professionals

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    Report Atlassian Innovates Crisis Response With ChatOps

    An Automation And Human Collaboration Success Story
    August 8, 2017 | Dave Bartoletti, Elinor Klavens

    Technology outages are a fact of life, and no company can prevent them completely. Although most companies plan for failure, they typically focus on fast technology recovery only. Customer-obsessed...

  • For Infrastructure & Operations Professionals

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    Report Organize And Staff I&O Pros For Successful DevOps Practices

    Organization: The Continuous Deployment Playbook
    August 8, 2017 | Robert Stroud, Elinor Klavens

    Digital businesses are creating disruption in the marketplace, forcing other enterprises to follow in their paths. These digital businesses favor integrated product teams that focus on developing...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Dynatrace's Journey Toward Delivering Business Transformation

    A Software Vendor's Evolution From Waterfall To DevOps To NoOps
    August 7, 2017 | Robert Stroud, Elinor Klavens

    Software vendors face pressure to transform the way they deliver their solutions to customers; they must provide competitive advantage and differentiation to keep increasing revenue. This requires...

  • For Infrastructure & Operations Professionals

    Report

    Report Improve Skills And Staffing For A Better Employee Experience

    Organization: The Workforce Enablement Playbook
    August 2, 2017 | David K. Johnson, Michele Pelino

    Enterprises have a growing awareness of how technology affects employee productivity, turnover, customer experience (CX), and financial performance. To lead, infrastructure and operations (I&O)...

  • For Infrastructure & Operations Professionals

    Report

    Report ESM: Elevate Service Value Beyond The Technology Organization

    Enable Your Digital Business With This New Enterprise Platform
    August 2, 2017 | Charles Betz

    Enterprise service management (ESM) has become a leading trend in the crowded IT service management (ITSM) market. By expanding service thinking and the service app store as well as speeding up...

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