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The Employee Experience Playbook For 2018

Transform The Employee Experience To Drive Business Performance

Missing from most workforce technology strategies today is an understanding of what makes employees truly engaged and productive — and how this directly affects customer experience and financial...

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  • Report Brief: Microsoft Office Crosses The Cloud Rubicon

    The Focus Is On Business Agility, And Here's Why It Matters
    May 14, 2014 | TJ Keitt, Ted Schadler

    Microsoft used the SharePoint Conference 2014 to forcefully assert that its entire Office portfolio is pivoting to cloud-first development and delivery. Microsoft gave services like Yammer and...

  • Report Market Overview: Microsoft Office 365 Implementation Partner Ecosystem

    Microsoft's Traditional Partners Evolve To Help Clients Chart A Minimally Disruptive Path To The Cloud
    January 15, 2014 | TJ Keitt

    Microsoft Office 365's familiar user interfaces, multiple security certifications, and hybrid cloud/on-premises deployments are a few of the ways Microsoft has made it easier for IT leaders to use...

  • Report Market Overview: Google Apps Implementation Partner Ecosystem

    Google's Nimble, Cloud-First Partners Usher Clients Into Deeper Engagement With Google's Enterprise Offerings
    January 8, 2014 | TJ Keitt

    As enterprises implement Google Apps for Business, CIOs need assistance leading their organizations on the journey into the world of cloud services and cloud-supported devices. Google built a...

  • Report 2016: Google Apps And Office 365

    Content, Mobile Support, And Ecosystems Will Define Success
    November 20, 2013 | TJ Keitt

    Sixty-five percent of software decision-makers tell us they plan to use or already have begun using collaboration software-as-a-service (SaaS). Fueling a lot of this interest is the availability of...

  • Report Office 365: Version Two Of SharePoint In The Cloud

    February 17, 2012 | Rob Koplowitz, John R. Rymer

    There's an old adage that says it takes Microsoft three times to get it right. Its commitment to SharePoint in the cloud is clearly evident in its investment in data centers, a costly retrofitting...

  • Report Decision Time: Is SharePoint In The Cloud For You?

    Early Adopters Outline The Promise And Prerequisites For Success
    February 17, 2012 | John R. Rymer, Rob Koplowitz

    The days of Microsoft SharePoint being only a locally installed software product are over. Microsoft's commitment to SharePoint in the cloud is evident in its massive data-center investments, its...

  • Report Office Productivity Alternatives Perceptions and Interest

    August 1, 2011 | Matthew Brown, Philipp Karcher

    These data charts look at Microsoft and the productivity market.

  • Report Top Barriers To Replacing Microsoft Office

    Office Alternatives Haven't Yet Earned Their Name
    May 26, 2011 | Matthew Brown

    Content and collaboration (C&C) pros show lots of interest in Microsoft Office competitors as a way to cut license costs. They run trials of Google Apps and Open Office derivatives by IBM Lotus and...

  • Report Consider These Five Criteria When Choosing A Microsoft Volume Licensing Program

    Key Factors When Evaluating Enterprise Agreements Against Alternatives
    May 24, 2011 | Duncan Jones

    Selecting the right Microsoft volume licensing program is a major decision for IT sourcing and vendor management executives and it gets more complicated every year. This report analyzes the key...

  • Report Market Update: Office Productivity Alternatives

    Adoption Is Low But Market Impact Is High As Buyers Consider Alternatives
    May 6, 2011 | Philipp Karcher, Matthew Brown

    At home and at work, people overwhelmingly use Microsoft Office. Yet content and collaboration (C&C) pros continue to ask Forrester questions about office alternatives. So we recently surveyed 150...

  • Report Pitfalls To Avoid When Upgrading To Microsoft Office 2010

    December 13, 2010 | Philipp Karcher

    Upgrading Microsoft Office can prove daunting, especially for firms still on Microsoft Office 2003 or previous versions. Although Windows 7 upgrades and hardware refreshes will accelerate the...

  • Report The Next Wave Of Office Productivity

    Mobile, Cloud, And Collaboration Are Leading The Transformation
    August 16, 2010 | Sheri McLeish

    Microsoft Office remains a mainstay in workplaces. Despite media buzz about online alternatives like Google Apps Premier Edition or pragmatic arguments about free Open Office suites, most...

  • Report Enterprises' Productivity Plans Include SharePoint 2010 And Office 2010

    May 11, 2010 | Sheri McLeish

    These data charts, with fresh data from the Q1 2010 Global Desktop Innovation Online Survey, highlight some continuing trends -- as well as a few shifts -- in the collaboration and productivity...

  • Report Enterprise Plans For Productivity Tools: Holding Out For Microsoft Office 2010

    June 3, 2009 | Sheri McLeish

    Forrester recently conducted a survey of enterprise CIOs and decision-makers to understand their plans for productivity tools. This research highlights some of the key findings from the data

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