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  • Application Management

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  • For Infrastructure & Operations Professionals

    Report

    Report Organize And Staff I&O Pros For Successful DevOps Practices

    Organization: The Modern Service Delivery Playbook
    August 8, 2017 | Robert Stroud, Elinor Klavens

    Digital businesses are creating disruption in the marketplace, forcing other enterprises to follow in their paths. These digital businesses favor integrated product teams that focus on developing...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Dynatrace's Journey Toward Delivering Business Transformation

    A Software Vendor's Evolution From Waterfall To DevOps To NoOps
    August 7, 2017 | Robert Stroud, Elinor Klavens

    Software vendors face pressure to transform the way they deliver their solutions to customers; they must provide competitive advantage and differentiation to keep increasing revenue. This requires...

  • For Infrastructure & Operations Professionals

    Report

    Report Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

    Benchmarks: The Modern Service Delivery Playbook
    August 3, 2017 | Robert Stroud, Eveline Oehrlich

    Infrastructure and operations (I&O) organizations are making headway with DevOps adoption. This report highlights six major trends benchmarked from Forrester's Q1 2017 Global DevOps Benchmark...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Continuous Software Delivery, Q3 2016 (Updated)

    Road Map: The Modern Application Delivery Playbook

    Modern software delivery practices use an automated pipeline in which code is delivered, built, tested, and deployed with limited manual intervention. Because the technologies that enable this...

  • For Infrastructure & Operations Professionals

    Report

    Report How To Budget For Workforce And Customer-Facing Technologies For 2018 And Beyond

    Benchmarks: The Workforce Enablement Playbook
    July 31, 2017 | J. P. Gownder, Andrew Hewitt

    Infrastructure and operations (I&O) leaders planning their budgets for 2018 and beyond must invest in business technology (BT) that helps win, serve, and retain customers. They must create a...

  • For Infrastructure & Operations Professionals

    Report

    Report Drive DevOps Efforts With Customer Experience Pros

    Strategic Plan: The Modern Service Delivery Playbook
    July 19, 2017 | Robert Stroud, Allegra Burnette

    Companies now expect infrastructure and operations (I&O) pros to optimize software delivery, using methodologies like development and operations (DevOps) that lead to modern service delivery (MSD)....

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Infrastructure And Operations, Q1 2016 To Q1 2017

    I&O Pros Focus On DevOps, Cloud, And Infrastructure Transformation
    July 14, 2017 | Eveline Oehrlich

    Forrester's infrastructure and operations (I&O) research team fields hundreds of inquiries from clients every month. These inquiries help us understand the challenges that I&O professionals face...

  • For Infrastructure & Operations Professionals

    Report

    Report Reduce Risk And Improve Security Through Infrastructure Automation

    The Bad Guys Use Automation — Fight Fire With Fire

    Security initiatives are becoming increasingly difficult, if not impossible, to execute manually. As infrastructure-as-code (IaC) and internet-of-things (IoT) solutions proliferate, organizations...

  • For Application Development & Delivery Professionals

    Report

    Report Find And Fix The Gaps In Your Modern Software Delivery

    Assessment: The Modern Application Delivery Playbook

    Customer-obsessed organizations increasingly expect application leaders to speed and scale software delivery. Many leaders know that they need to improve, but they struggle with what to do and...

  • For Application Development & Delivery Professionals

    Report

    Report How To Fund DevOps And Spur Innovation

    Treat DevOps Tools As An Integral Part Of Product Planning And Budgeting
    May 17, 2017 | Christopher Condo

    Application development and delivery (AD&D) leaders are often brought into product planning after product owners have set strategic plans and target release dates. This results in a mad scramble to...

  • For Infrastructure & Operations Professionals

    Report

    Report DevOps Heat Map 2017

    Landscape: The Modern Service Delivery Playbook
    May 11, 2017 | Robert Stroud, Elinor Klavens

    Development and operations (DevOps), the purview of unicorns, is now transitioning to the mainstream. Business technology (BT) leaders are realizing that Agile is no longer enough; they need to...

  • For Infrastructure & Operations Professionals

    Report

    Report Best Practices: Strategies For Making The Crucial Shift To DevSecOps

    May 1, 2017 | Milan Hanson

    Cybersecurity needs help from infrastructure and operations (I&O) teams. Threats are evolving faster than ever and becoming increasingly sophisticated. Consumers drive shorter release cycles by...

  • For Application Development & Delivery Professionals

    Report

    Report The Quest For Speed-Plus-Quality Drives Agile And DevOps Tool Selection

    Landscape: The Modern Application Delivery Playbook

    Application development and delivery (AD&D) leaders feel pressure from both customers and competitors to accelerate the pace of software innovation. Agile and DevOps practices are central to this...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Continuous Testing Services For Agile And DevOps Environments

    How To Navigate A Crowded, Unconsolidated, And Fast-Transforming Market
    April 14, 2017 | Diego Lo Giudice

    Application development leaders in customer-obsessed organizations are embracing continuous software delivery to create more value faster. With Agile and development and operations (DevOps)...

  • For Infrastructure & Operations Professionals

    Report

    Report Reshape Your Application Support For Digital Operations

    Say Hello To The New I&O Customer Care Team
    April 10, 2017 | Charles Betz

    Digital transformation and development and operations (DevOps) are challenging the traditional application support (AS) function within the infrastructure and operations (I&O) organization. In this...

  • For Application Development & Delivery Professionals

    Report

    Report Cloud-Based DevOps Tools Are Ripening Quickly

    How Cloud DevOps — CD Tool Chains Stack Up To The Standalone Vendors
    April 4, 2017 | Christopher Condo

    Over the past year, the four major public cloud vendors (Amazon Web Services [AWS], IBM, Google, and Microsoft) have made big strides toward integrating development and operations (DevOps) tools...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Black Friday Drives BT Transformation At Dixons Carphone

    March 22, 2017 | Milan Hanson

    Customer satisfaction makes or breaks a retailer, and the annual peak shopping day is the ultimate test. For Dixons Carphone, that test came on Black Friday, the start of the holiday shopping...

  • For Infrastructure & Operations Professionals

    Report

    Report How A Sysadmin Becomes A Developer

    Organization: The Infrastructure Transformation Playbook
    March 9, 2017 | Chris Gardner, Robert Stroud

    Given a world where infrastructure is increasingly software-based (including containers, composable infrastructure, and more), systems administrators (sysadmins) must quickly acquire skill sets...

  • For Application Development & Delivery Professionals

    Report

    Report Faster Software Delivery Will Accelerate Digital Transformation

    Strategic Plan: The Modern Application Delivery Playbook

    Customer-obsessed organizations are accelerating their race to digital in order to win new customers and retain existing ones. A crucial element of this imperative is to transform their software...

  • For Security & Risk Professionals

    Report

    Report Quick Take: CA Technologies Fills Its DevOps Security Gap With Veracode

    March 7, 2017 | Amy DeMartine

    Security and risk (S&R) pros need the benefits of combining the development and operations (DevOps) automatic software delivery pipeline with application security testing to give developers early,...

  • For Infrastructure & Operations Professionals

    Report

    Report Build Digital Workspace Delivery Systems To Give Employees The Right Tools For Their Jobs

    Tools And Technology: The Workforce Enablement Playbook
    March 6, 2017 | David K. Johnson

    Employees in your company who engage with customers must become more agile, responsive, and informed. The corporate personal computing environment is now a mix of legacy technology that isn't well...

  • For CIO Professionals

    Report

    Report DevOps: The CIO's Guide To Velocity

    March 2, 2017 | Robert Stroud, Elinor Klavens

    Chief information officers know they need to provide superior and differentiated customer experience (CX), and transitioning their software delivery model to fast, frequent releases is a key...

  • For CIO Professionals

    Report

    Report The Top Emerging Technologies For Digital Predators

    Tools And Technology: The CIO Digital Business Transformation Playbook
    March 1, 2017 | Nigel Fenwick, Ted Schadler

    CIOs must constantly evaluate an array of emerging technologies and determine where to incubate and where to increase investment. While the choices are as individual as the companies, the...

  • For Infrastructure & Operations Professionals

    Report

    Report A Dangerous Disconnect: Executives Overestimate DevOps Maturity

    February 21, 2017 | Elinor Klavens, Robert Stroud

    Development and operations (DevOps) is a term that's getting a lot of buzz — but there's also a lot of misinformation associated with it. Nevertheless, it's proving to be a profound driver of...

  • For Application Development & Delivery Professionals

    Report

    Report The Top Technologies To Cure Mobile Performance

    Performance Management: The Mobile App Development Playbook
    February 17, 2017 | Mark Grannan

    Digital experiences on mobile connections suffer from performance issues, and impatient users compound the challenges that slower, intermittent mobile connections raise. Firms need to build a new...

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