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  • For Infrastructure & Operations Professionals

    Report

    Report Business Technology Resiliency Matters More Than Ever

    A Multidimensional Approach Can Achieve Dependability When You Need It Most
    January 10, 2017 | Naveen Chhabra, Stephanie Balaouras

    Businesses are suffering increasing downtime due to technology failure or hacking events that are damaging their precious brands. Technology makes you competitive and improves the customer...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Disaster-Recovery-As-A-Service Providers, Q4 2016

    DRaaS Providers Promise To Keep You Up
    December 7, 2016 | Naveen Chhabra

    Service outages cause inexcusable harm to customer experiences, putting infrastructure and operations (I&O) professionals under tremendous pressure to ensure that business technology services are...

  • For Security & Risk Professionals

    Report

    Report Quick Take: Poor Planning, Not An IoT Botnet, Disrupted The Internet

    Dyn Outage Underscores The Need To Plan For Failure
    October 24, 2016 | Jeff Pollard, Joseph Blankenship

    On October 21, internet users went through a real exercise in one way the internet could die. Critical infrastructure exists on the internet as well as in the real world, and this attack crippled...

  • For Infrastructure & Operations Professionals

    Report

    Report Weigh The Economic Factors Of Your Data Center Ecosystem Transformation

    Business Case: The Infrastructure Transformation Playbook
    October 19, 2016 | Sophia I. Vargas

    As technology demand accelerates to support the digital business, data centers are running low on physical resource capacity. When provisioning new data center capacity, infrastructure and...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Software-Defined Data Centers

    The SDDC Is Still A Work In Progress, But Progress Is Swift
    September 1, 2016 | Robert Stroud, Richard Fichera

    To meet needs arising from the unprecedented acceleration of the digital business, infrastructure and operations (I&O) professionals are shifting their attention from physical infrastructure to...

  • For Infrastructure & Operations Professionals

    Report

    Report Develop Infrastructure Metrics Using The Balanced Scorecard

    Performance Management: The Infrastructure Transformation Playbook
    August 19, 2016 | Richard Fichera, Sophia I. Vargas

    This report outlines Forrester's solution for developing effective objectives and metrics to transform your infrastructure practice in the service of your business technology (BT) agenda. A...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Dell Divests Software That Doesn't Fit Its "Quest" To Dominate The BT Agenda

    Dell Sells Its Software Group — Here's What It Means for I&O Pros
    July 8, 2016 | Glenn O'Donnell

    As Dell prepares itself to build a new company around its EMC acquisition, it's shedding nearly its entire Dell Software Group. This deal gives infrastructure and operations (I&O) professionals a...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: BT Infrastructure, Q2 2016

    Road Map: The Infrastructure Transformation Playbook
    May 9, 2016 | Andre Kindness, Robert Stroud

    Software has turned the infrastructure world upside down. Hardware speeds and feeds no longer dominate infrastructure and operations (I&O) professionals' criteria; they know that the fastest...

  • For Infrastructure & Operations Professionals

    Report

    Report The Software-Defined Data Center Is The Future Of Infrastructure Architecture

    Landscape: The Infrastructure Transformation Playbook
    March 18, 2016 | Richard Fichera, Robert Stroud

    Traditional data center thinking must end. Better automation tools, container abstractions, software-defined networks, and composable infrastructure stacks have ushered in a software-defined data...

  • For Security & Risk Professionals

    Report

    Report Seven Steps To Protect Your eCommerce Website In 2016

    Start Now To Protect Your Site Before The Next Holiday Crunch
    February 12, 2016 | John Kindervag

    During the busy holidays, there is always news of a website breach or crash. Despite the millions of dollars they generate for their businesses, websites remain vulnerable to cyberattack,...

  • For Infrastructure & Operations Professionals

    Report

    Report Building The Always-On, Always-Available Digital Enterprise

    Three Steps To Get You On The Path To Running 24x365 Services
    February 9, 2016 | Stephanie Balaouras, Richard Fichera

    Your digital business ecosystem consists of customers, partners, suppliers, and employees. Each expects your services to be available 24x365 in a seamless fashion. But running an always-on,...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: New Data Resiliency Approaches Render Backup Obsolete

    Expect Failure, Plan For It, And You Will Succeed At Serving Customers
    February 5, 2016 | Naveen Chhabra

    Technology service disruptions have far-reaching effects that can cost your business customers if you don't take the right approach to resiliency. Backup systems have been a staple of business...

  • For Security & Risk Professionals

    Report

    Report The State Of Business Continuity 2015: People And Communication

    Part 3: Risk Pros Need To Prioritize The Human Aspects Of BC Preparedness
    January 29, 2016 | Stephanie Balaouras

    A resilient company can absorb the impact of any unexpected event without failing to deliver on its brand promise. In this report, the third in a series highlighting the current state of business...

  • For Infrastructure & Operations Professionals

    Report

    Report Organize Your Infrastructure Team For Customer Obsession

    December 16, 2015 | Sophia I. Vargas, Naveen Chhabra

    Technology management is in the middle of a new evolutionary cycle that will transform infrastructure and operations (I&O) from its traditional role as infrastructure provider to its new role as a...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2016: Automation Drives Growth

    How I&O Pros Will Accelerate BT Agenda Execution With Software-Defined And Agile Everything
    November 19, 2015 | Jean-Pierre Garbani, Amy DeMartine

    In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda — the to-do list for applying...

  • For CIO Professionals

    Report

    Report 2016 US Tech Budgets: The Outlook For Tech Spending Overall And By Industry

    Where The BT Agenda Is Driving The Most Change
    November 17, 2015 | Andrew Bartels

    This is the time of year when CIOs and their business partners are preparing their 2016 tech budget plans. To help, this report provides our current forecast for the US tech market in aggregate, by...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Colocation And Data Center Services

    Vendors From Various Backgrounds Compete To Solve Regional Demands
    October 30, 2015 | Sophia I. Vargas

    In a world of pervasive technology solutions, infrastructure and operations (I&O) leaders must maintain a growing portfolio of heterogeneous hardware and services. For organizations with burgeoning...

  • For Security & Risk Professionals

    Report

    Report The State Of Business Continuity 2015: Planning, Maintenance, And Exercises

    Part 2: BC Plans Fail To Address Looming Cybersecurity And Third-Party Risks
    October 8, 2015 | Stephanie Balaouras

    A resilient company can absorb the impact of any unexpected event without failing to deliver on its brand promise. In this report, the second in a series highlighting the current state of business...

  • For Security & Risk Professionals

    Report

    Report The State Of Business Continuity 2015: Mission, Priorities, Program Management, And Budgeting

    Part 1: Risk Pros Are Putting The Business Back Into Business Continuity
    August 28, 2015 | Stephanie Balaouras

    As so-called "100-year floods" and cyberattacks grow more frequent, and as governments, healthcare providers, and businesses become completely dependent on complex technology, business continuity...

  • For Infrastructure & Operations Professionals

    Report

    Report Inquiry Spotlight: Business Technology Resiliency, H1 2015

    Move Forward With Business Technology Resiliency
    July 22, 2015 | Henry Baltazar

    Business technology resiliency (BTR) tools such as backup have long been a part of traditional infrastructures, serving as a safety net for revenue-generating applications and systems. More...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Cisco Makes Its Long-Expected Change In Leadership

    Customers Are Safe As John Chambers Passes The Baton To Chuck Robbins
    May 5, 2015 | Andre Kindness, Dan Bieler

    John Chambers has been the face of Cisco for 20 years. Although an icon of the technology industry, his succession was inevitable. On May 4, 2015, Cisco made the formal announcement that Cisco...

  • For Infrastructure & Operations Professionals

    Report

    Report Embrace The Hybrid Technology Ecosystem For Service Design

    April 27, 2015 | Sophia I. Vargas

    Motivated by the explosion of third-party infrastructure, technology platform alternatives, and the growing popularity of cloud services, many organizations want to get out of the data center...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Service Marketplaces Create A Hub For Your Hybrid Ecosystem

    Emerging Data Center Marketplaces Empower The Customer And Threaten Traditional Sales Channels
    April 22, 2015 | Sophia I. Vargas

    When it comes time to provision new data center capacity, most infrastructure and operations (I&O) pros today consider a multitude of scenarios — such as expanding existing facilities,...

  • For Infrastructure & Operations Professionals

    Report

    Report Bolster Your Brand With A Greener Technology Ecosystem

    How Technology Strategy Contributes To Brand Positioning And Differentiation
    February 17, 2015 | Sophia I. Vargas, Jim Nail

    Your customers, employees, partners, and possibly regulators demand increasing transparency in company operations and products. Among the various aspects of transparency they seek is greater...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Change Buying Habits For New Data Center Solution Packaging

    Colocation Providers Adapt To Help You Better Serve Your Customers
    January 23, 2015 | Sophia I. Vargas

    Formerly targeting only raw cost reduction, data center and colocation service providers have matured with evolving services. Providers have recognized the need to serve a true business technology...

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