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  • Report Now Tech: Service Providers For Next-Generation SAP Products, Q2 2018

    Forrester's Overview Of 33 Service Providers For Next-Generation SAP Products
    April 20, 2018 | Amanda LeClair, Liz Herbert

    SAP customers use service providers for next-generation SAP products to access new skill sets, leverage providers' experience with SAP products, and get an outside perspective on innovation. But to...

  • Report Now Tech: Customer Experience Consulting Practices, Q2 2018

    Forrester's Overview Of 39 Customer Experience Consultancies
    April 3, 2018 | TJ Keitt

    You can use customer experience (CX) consultancies to help transform how your business builds, deploys, supports, and justifies new client interactions. But to access these benefits, you'll first...

  • Report Get The Most From Your Digital Experience Agency Or Consultancy

    We Interviewed 14 Providers And 40 Customers To Find The Best Practices For Working With These Strategic Partners
    March 30, 2018 | Ted Schadler

    To get the most out of digital experience service providers, digital business leaders need to go beyond traditional provider relationships and embrace agencies, consultancies, and specialists;...

  • Report Now Tech: Integration Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 19 Integration Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    Software organizations count on integration strategy and delivery services to craft an integration architecture for digital transformation, establish better structures and processes for...

  • Report Now Tech: Microservices Strategy And Delivery Service Providers, Q1 2018

    Forrester's Overview Of 17 Microservices Strategy And Delivery Service Providers
    March 21, 2018 | Randy Heffner

    You can use microservices strategy and delivery services to accelerate your microservices learning curve, establish mature microservices strategy and processes, and establish agility for fluid,...

  • Report Lessons From The Forrester Wave™: Information Security Consulting Services, Q3 2017

    Rising Client Expectations Pose A Major Challenge For Many Firms
    March 13, 2018 | Jeff Pollard, Claire O'Malley

    Cybersecurity has board-level visibility and standing, which means engagements with information security consulting firms have never been as important as they are today. Missteps can lead to...

  • Report Now Tech: Service Providers For Custom Software Development, Q1 2018

    Forrester's Overview Of Custom Software Development Service Providers
    March 1, 2018 | Christopher Condo, Bill Seguin

    Application development and delivery (AD&D) leaders use custom software development service providers to achieve faster time to market, increase business agility, and get hard-to-find help creating...

  • Report Asia Pacific Tech Market Outlook For 2018 To 2019

    Solid Economic Growth And Cloud Adoption Support 6% Growth In 2018 And 5% In 2019
    February 27, 2018 | Andrew Bartels, Frederic Giron

    In most cases, CIOs in the Asia Pacific region will be able to expand their tech budgets at a faster rate as we move into 2018. Tech budgets in the region will continue to shift toward software and...

  • Report IoT Initiatives Drive Fresh Demand For Physical Product Development Services

    But With Vendors Coming From Different Camps Finding The Right Match Is Not An Easy Task
    February 27, 2018 | Nate Fleming

    Software development services have been at the center stage of the tech services market for over a decade. However, the emergence of the internet of things (IoT) is causing services clients to ask...

  • Report Technology And Process Lessons From The Cloud Giants

    Large Cloud Providers' Process And Technology Practices Can Transform Your Enterprise Operations
    February 27, 2018 | Richard Fichera

    The economics and efficiencies of the world's largest cloud and hosting service providers are a seemingly unattainable aspiration for enterprise technology teams. You can close this gap if you...

  • Report Australia Tech Market Outlook, 2018 To 2019

    CIOs Will Focus Investments On Increasing Business Speed
    February 20, 2018 | Tim Sheedy

    This is the time of year when Australian CIOs and their partners in the business plan their 2018 technology budgets. To help CIOs with this process, this report provides our current forecast for...

  • Report Three Trends Shape Digital Services Engagements

    Snapshot Of Three Trends In Forrester's Business Technographics 2017 Services Survey
    February 9, 2018 | Amanda LeClair

    As enterprises strive to transform their organizations with digital technologies, the consulting and system integration marketplace is transforming as well. For this report, we take a look at three...

  • Report Consultancies Change The Game For Agencies And Marketers

    Adapt By Transforming Your Agency Management Approach
    January 30, 2018 | Jay Pattisall

    Global consultancies have entered the agency marketplace. Why should marketers care? Because these new entrants bring skills and a model that disrupts the marketing game for agencies and marketers...

  • Report Tap Into Your Services Partner's Ecosystem

    Leading Services Firms Orchestrate Your Ecosystem, From Startups To Stalwarts
    January 25, 2018 | Amanda LeClair

    The drumbeat of "disrupt or be disrupted" is often substantiated by the success of Uber and Airbnb, insinuating that your organization is under threat from digital startups. But as the importance...

  • Report India Tech Market Outlook, 2018 To 2019

    India Will Go Through A Phase Of Cautious Spending In 2019
    January 23, 2018 | Ashutosh Sharma

    India's economy is a story of fits and starts. Firms expect the pro-business government to take up aggressive reforms to fast-track economic growth. However, major reforms like demonetization and...

  • Report Partner Strategically To Accelerate Your Insights-Driven Business

    Advanced Level: People Practices For Insights-Driven Businesses
    January 22, 2018 | Jennifer Belissent, Ph.D.

    Concerned with time-to-market and inspired by new business models, business and technology execs look to service providers for relevant insights that they can apply directly to their business...

  • Report China Tech Market Outlook, 2018 To 2019

    Technology Investment In Digital Innovation And Ecosystem Expansion Remains Strong As China Reforms
    January 16, 2018 | Charlie Dai

    Technology spending in China will reach $234 billion in 2018 as the Chinese government and enterprises further drive necessary reforms by investing in technologies for digital innovation and...

  • Report Refine Your Cloud Maturity Through Continual Assessment

    Continuous Improvement: The Cloud Computing Playbook
    January 12, 2018 | Lauren E. Nelson, Bill Martorelli

    As infrastructure and operations (I&O) leaders consider the next stage in their cloud evolution, Forrester recommends three key measurement and comparison practices: 1) Benchmark cloud adoption...

  • Report The Global Tech Market Outlook For 2018 To 2019

    Continued Tech Growth Will Peak In 2018 At 5.1% In Constant Currencies
    January 5, 2018 | Andrew Bartels

    2017 turned out to be a more positive year for global economies and tech markets than we had expected at the start of the year. 2018 will continue that trend, but concerns about the outlook will...

  • Report Gig Workers Fill A Gap In Your Tech Talent Strategy

    An Efficient Broker Will Accelerate Gig Into The Mainstream
    January 2, 2018 | Marc Cecere, Matthew Guarini

    The gig economy allows individuals to contribute to a business on a part-time ("gig") basis. With CIOs fighting an escalating war for talent that is exacerbated by the age of the customer, the gig...

  • Report European Tech Market Outlook By Country, 2017 To 2018

    Mixed Prospects, With Slightly Better Overall Growth In 2018
    December 21, 2017 | Andrew Bartels, Nate Meneer

    Western and Central Europe is often viewed as a single regional tech market, but as every European CIO knows, it is also a collection of 28 separate national markets. This report offers our outlook...

  • Report The Forrester Wave™: Microsoft Dynamics 365 Services, Q4 2017

    The 13 Providers That Matter Most And How They Stack Up
    December 20, 2017 | Ashutosh Sharma, Somak Roy

    Buyers of Microsoft Dynamics 365 are increasingly enterprises. Our 30-criteria evaluation of Microsoft Dynamics 365 service providers identified the 13 most significant ones — Avanade, DXC...

  • Report The 2018 Outlook For US Industries And Their Tech Budgets

    Chemicals And Insurance Lead The Way; Government And Media And Entertainment Are Lagging
    December 13, 2017 | Andrew Bartels

    As CIOs and their business partners develop their tech budget plans based on their business' strategy and requirements, it can be useful to look at what other firms are doing, especially firms in...

  • Report New Engagement Models Emerge For Custom Software Outsourcing

    Explore Your Options When It Comes To Outsourcing Custom Software Development
    November 2, 2017 | Christopher Condo

    Application development and delivery (AD&D) leaders looking to service providers for custom software development to help accelerate their digital transformation have new options for how they...

  • Report Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook
    October 31, 2017 | Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning...

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