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  • Identity & Access Management (IAM)

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The Identity And Access Management Playbook For 2018

Evolve Your Identity Strategy For The Extended Enterprise

New partnership and customer engagement models have extended the identity boundary of today's digital businesses: Security pros must manage identities and access across a variety of populations...

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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Tech Tide™: Virtual Care For Digital Health, Q1 2018

    15 Technologies Move Healthcare From The Hospital To The Home
    February 12, 2018 | Kate McCarthy, Alex Kramer

    Virtual care is increasingly critical to healthcare firms' ability to win, serve, and retain their customers. To accelerate their performance in virtual care, companies are evaluating and adopting...

  • For Security & Risk Professionals

    Report

    Report Protect Your Executives From Cybercriminals, Fraudsters, And Themselves

    Key Steps To Shield Business Leaders From Cyberattacks, Social Engineering, And Virtual Imposters

    Business executives are frequent, easy, and attractive targets for cybercriminals. In this report, we explain how cybercriminals and fraudsters target business leaders and how those executives' own...

  • For Security & Risk Professionals

    Report

    Report Top Trends Shaping IAM In 2018

    Landscape: The Identity And Access Management Playbook
    January 9, 2018 | Andras Cser, Merritt Maxim

    For today's digital businesses, identity and access management (IAM) involves more than just provisioning and enforcing employee access to corporate applications and data. Security and risk (S&R)...

  • For Security & Risk Professionals

    Report

    Report Best Practices: Selecting, Deploying, And Managing Enterprise Password Managers

    Solutions Reduce The Risk Of Breaches From Compromised Credentials
    January 8, 2018 | Merritt Maxim, Andras Cser

    Despite the known risks, passwords remain the most common method of user authentication. The increased number of apps employees need for their jobs, coupled with the effort required to migrate to...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Accelerate Your Digital Insurance Strategy With Six Emerging Technology Building Blocks

    Tools And Technology: The Digital Insurance Strategy Playbook
    January 5, 2018 | Ellen Carney

    Digital technology is transforming insurance. Hundreds of disruptive early-stage insurers and insurtech startups are roiling up the status quo, powered by emerging and sometimes overhyped...

  • For Security & Risk Professionals

    Report

    Report The Forrester Tech Tide™: Identity And Access Management, Q4 2017

    Road Map: The Identity And Access Management Playbook
    December 12, 2017 | Andras Cser, Merritt Maxim

    Identity and access management (IAM) is critical to protecting customers from identify theft and privacy abuses, limiting the potential for and impact of a cyberattack, and streamlining numerous...

  • For Security & Risk Professionals

    Report

    Report The State Of Network Security: 2017 To 2018

    Benchmarks: The Security Architecture And Operations Playbook
    November 30, 2017 | Heidi Shey, Alexander Spiliotes

    This data-driven report outlines budgeting and spending, security group responsibilities, network security technology, and services adoption in North American and European organizations for 2017 to...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Identity-As-A-Service, Q4 2017

    The Seven Vendors That Matter Most And How They Stack Up
    November 17, 2017 | Andras Cser, Merritt Maxim

    In our 41-criteria evaluation of IDaaS providers, we identified the seven most significant ones — Centrify, Gemalto, Microsoft, Okta, OneLogin, Oracle, and Ping Identity — and researched, analyzed,...

  • For Security & Risk Professionals

    Report

    Report Predictions 2018: Cybersecurity

    Landscape: The S&R Practice Playbook
    November 7, 2017 | Andras Cser, Jeff Pollard, Merritt Maxim

    In 2018, consumers and businesses will face challenges brought on by four primary forces: 1) rising tensions in international relations; 2) ubiquitous connectivity; 3) digital transformation...

  • For B2C Marketing Professionals

    Report

    Report Predictions 2018: Europe's Privacy Laws Will Bite US Martech And Slow AI's March Into Marketing

    Business Case: The Customer Trust And Privacy Playbook
    November 7, 2017 | Fatemeh Khatibloo, Samantha Merlivat, Alexander Spiliotes

    2018 will be a difficult year for B2C marketers as regulators flex their new muscles and consumers use their wallets to vote for the privacy they want. Marketing vendors will face massive fines,...

  • For Enterprise Architecture Professionals

    Report

    Report The State Of E-Signature Implementation

    Twenty-Five E-Signature Use Cases Show Adoption Trends
    October 27, 2017 | Craig Le Clair

    E-signature solutions have been around for years, with steady, but not exceptional, adoption. To understand how this is changing, we examined 25 e-signature deployments across the US and Europe —...

  • For Security & Risk Professionals

    Report

    Report Understand The State Of Identity And Access Management: 2017 To 2018

    Benchmarks: The Identity And Access Management Playbook
    October 24, 2017 | Merritt Maxim, Andras Cser

    This report provides spending and technology adoption benchmarks for security and risk (S&R) leaders responsible for developing an organizationwide identity and access management (IAM) strategy....

  • For Security & Risk Professionals

    Report

    Report Best Practices: Maximize The Business Value Of Biometrics

    Avoid Common Mistakes To Realize The Benefits Of Biometrics

    Biometrics helps your employees and customers engage more securely and seamlessly with your business. However, business leaders are often hesitant to consider biometrics because of unfamiliarity...

  • For Security & Risk Professionals

    Report

    Report The Future Of Identity And Access Management

    Vision: The Identity And Access Management Playbook
    October 10, 2017 | Andras Cser, Merritt Maxim

    Identity and access management (IAM) technologies have become critical in the fight to protect customers from fraud, identity theft, and privacy abuses. Business leaders, CIOs, and CISOs use these...

  • For Security & Risk Professionals

    Report

    Report Forrester's IAM Maturity Assessment

    Assessment: The Identity And Access Management Playbook
    October 4, 2017 | Merritt Maxim, Andras Cser

    Security leaders often struggle to understand the gaps and potential security vulnerabilities related to the broad range of identity and access management (IAM) functional areas such as identity...

  • For B2C Marketing Professionals

    Report

    Report Make Privacy A Competitive Differentiator

    Executive Overview: The Customer Trust And Privacy Playbook
    September 28, 2017 | Fatemeh Khatibloo

    Consumers are increasingly aware of the value of their personal data. As a result, companies can no longer afford to dismiss customer concerns about the use of that data. Forrester believes that...

  • For Security & Risk Professionals

    Report

    Report Top Trends That Will Shape CIAM In 2018 And Beyond

    September 7, 2017 | Merritt Maxim, Andras Cser

    Digital businesses must manage, govern, and secure customers' access to systems and data without hurting the customer experience. Customer identity and access management (CIAM) is a compelling...

  • For Security & Risk Professionals

    Report

    Report Evolve Your IAM Strategy For Your Digital Business

    Executive Overview: The Identity And Access Management Playbook
    August 18, 2017 | Andras Cser, Merritt Maxim

    New partnership and customer engagement models have extended the identity boundary of today's digital businesses: Security pros must manage identities and access across a variety of populations...

  • For Security & Risk Professionals

    Report

    Report The Okta IPO And The IDaaS Opportunity

    ForecastView Document

    Identity-as-a-service (IDaaS) vendor Okta recently moved into the spotlight with a successful IPO that raised $187 million of equity capital. The IPO filings gave investors and industry observers...

  • For Security & Risk Professionals

    Report

    Report The IAM Market Will Surpass $13 Billion By 2021

    Customer-Facing IAM Leads Growth

    New digital business and customer engagement models have extended today's identity boundaries. In response, security pros must now manage identities and access across a variety of populations...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Risk-Based Authentication, Q3 2017

    ThreatMetrix Leads With Device Support And Flexible Case Management; Kount, IBM, And Easy Solutions Follow Closely Behind
    July 17, 2017 | Andras Cser

    In our 32-criteria evaluation of risk-based authentication (RBA) providers, we identified the eight most significant ones — CA Technologies, Easy Solutions, IBM, Kount, LexisNexis Risk Solutions,...

  • For Security & Risk Professionals

    Report

    Report Develop Identity And Access Management Metrics That Matter To The Business

    Performance Management: The Identity And Access Management Playbook
    July 7, 2017 | Andras Cser, Merritt Maxim

    Most security and risk (S&R) professionals struggle to ensure that identity and access management (IAM) remains a top business technology priority. S&R pros who succeed at nurturing their internal...

  • For Security & Risk Professionals

    Report

    Report Building A Customer-Obsessed IAM Team

    Organization: The Identity And Access Management Playbook
    June 30, 2017 | Merritt Maxim, Andras Cser

    For security and risk (S&R) leaders building a comprehensive customer identity and access management (CIAM) strategy for their digital business, this report provides an overview of the skills and...

  • For Security & Risk Professionals

    Report

    Report Security Strength And Ease Benchmark: US Online Retailers 2017

    Continuous Improvement: The Identity And Access Management Playbook

    According to Forrester Data Online Retail Forecast, 2016 to 2021 (US), online retail sales have grown 15% year-over-year since 2015. As retailers expand their digital offerings and work to attract...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Customer Identity and Access Management, Q2 2017

    Tools And Technology: The Identity And Access Management Playbook
    June 15, 2017 | Merritt Maxim

    In our 20-criteria evaluation of customer IAM (CIAM) providers, we identified the eight most significant ones — Auth0, ForgeRock, Gigya, Janrain, LoginRadius, Microsoft, Ping Identity, and...

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