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  • Sourcing & Procurement Applications

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  • Report Best Practices: Building An Agile, Innovation-Focused Digital Ecosystem

    How Digital Leaders Partner With Technology Providers To Deliver Digital Experiences, Operations, And Innovation
    May 24, 2018 | Duncan Jones

    Technology providers are a vital part of every company's digital transformation, but too often, obsolete vendor management processes stifle innovation. This report explains why and how CIOs should...

  • Report AI Drives Improved Decision Making And Productivity In ePurchasing And CLM

    How To Interpret The Artificial Intelligence Claims Of Your Vendors
    April 2, 2018 | Andrew Bartels

    Artificial intelligence (AI) is a hot topic in technology today. A Forrester survey of almost two dozen ePurchasing and contract lifecycle management (CLM) vendors found that most have added AI...

  • Report Now Tech: Contract Lifecycle Management, Q1 2018

    Forrester's Overview Of 30 Contract Lifecycle Management Vendors
    March 26, 2018 | Andrew Bartels

    You can use contract lifecycle management (CLM) software to create and negotiate new contracts, manage individual contract compliance, and understand the risks, obligations, and entitlements in...

  • Report The Contract Life-Cycle Management Market Continues To Grow At A Rate Of 18%

    Five Vendor Segments Offer Different Solutions Based On Type Of Contract, Deployment Model, Related Applications, And Geography
    March 13, 2018 | Andrew Bartels

    The contract life-cycle management (CLM) market is growing rapidly as firms discover these tools' value in creating and managing their core assets of contracts, especially for B2B relationships....

  • Report The Definitive Technology Guide To Recurring Revenue Models

    Understand The Cluttered Landscape Of Technologies Claiming To Help You Manage Your Recurring Revenue Business
    March 6, 2018 | Lily Varon, John Bruno

    More firms are incorporating digital services or anything-as-a-service (XaaS) into their product portfolios. In response, business application vendors across a diverse range of categories are...

  • Report The Business Applications Landscape 2017 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The SaaS Transformation Playbook
    November 29, 2017 | Paul D. Hamerman, Andrew Bartels

    The landscape of critical process applications ranges from customer-focused business technology (BT) applications to solutions for managing people, finances, operations, and products. As this $167...

  • Report The Forrester Wave™: eProcurement, Q2 2017

    Coupa, Basware, SAP Ariba, Zycus, And GEP Are Leaders For Buy-Side B2B eCommerce Platforms
    May 30, 2017 | Duncan Jones

    Enterprises are increasingly implementing eProcurement platforms to enable employees to buy what they need quickly, safely, and cost-effectively. This report will help an application development...

  • Report The Forrester Wave™: Services Procurement, Q1 2017

    Beeline, DCR Workforce, PRO Unlimited, And SAP Fieldglass Lead In Software For Managing Contingent Workers, Consulting, And Outsourcing Services
    March 31, 2017 | Andrew Bartels

    Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria...

  • Report Vendor Landscapes: eProcurement, eSourcing, eInvoicing, And Spend Analysis, 2016 To 2017

    Best-Of-Breed Solutions Provide Real Value To Improve Your Purchasing
    March 23, 2017 | Andrew Bartels

    ePurchasing products are critical for helping businesses and governments source, buy, and manage the goods and services they use to win, serve, and retain customers. Firms can buy these products as...

  • Report B2B Commerce Needs A Mobile Mindshift

    Mobile Apps Can Be A Catalyst for Change In Enterprise Commerce — If AD&D Leaders Design Them Correctly
    January 31, 2017 | Duncan Jones

    Why are there so few good mobile apps for business-to-business (B2B) eCommerce? Neither of the two Bs in B2B is currently doing enough to support mobile, employee-driven purchases. People who need...

  • Report Vendor Landscape: ePurchasing Suites, 2016 To 2017

    More Vendors Offer Suites, But Real Client Adoption Remains Limited
    November 18, 2016 | Andrew Bartels

    Winning, serving, and retaining customers involves technologies for buying, sourcing, contracting, and managing vendors that go into the creation and delivery of customer value. Vendors of...

  • Report Best Practices: Uncover The Full Potential Of Your CLM Implementation

    September 23, 2016 | Andrew Bartels, Charlotte Wang

    Contract life-cycle management (CLM) software helps firms optimize business transactions by linking five essential stages: contract importing, contract analysis, contract creation, contract...

  • Report Vendor Landscape: Supplier Risk And Performance Management

    Software And Services Providers That Can Protect Your Brand From Suppliers' Mistakes
    September 8, 2016 | Duncan Jones

    Enterprises struggle to manage the risk to their brands from suppliers' mistakes. Your customers expect you to choose suppliers that are efficient, safe, secure, ethical, and legal — and to have...

  • Report Vendor Landscape: Services Procurement In 2016 And Beyond

    Opening Online B2B Commerce To The Opportunity Beyond Contingent Staff
    August 4, 2016 | Andrew Bartels

    Services procurement software is designed to help sourcing and vendor management professionals and CIOs manage their services spending. While this market has seen strong growth, the product has...

  • Report The Forrester Wave™: Contract Life-Cycle Management, Q3 2016

    The 14 CLM Vendors That Matter Most And How They Stack Up
    July 25, 2016 | Andrew Bartels, Charlotte Wang

    In our 28-criteria evaluation of contract life-cycle management (CLM) software providers, we identified the 14 most significant vendors — Apttus, CLM Matrix, CobbleStone Systems, Determine, Exari...