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  • Internet of Things (IoT)
  • J. P. Gownder

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  • For eBusiness & Channel Strategy Professionals


    Report How To Design Internet-Of-Things Engagements In Retail, Hospitality, And Travel

    Build IoT Engagements With The Customer-Obsessed Transparency Framework
    August 17, 2016 | J. P. Gownder, Adam Silverman

    Retail, hospitality, and travel firms have begun to invest in, test, and implement internet-of-things (IoT) projects. But IoT opens up numerous privacy concerns for customers while also potentially...

  • For Infrastructure & Operations Professionals


    Report Top Eight Technology Trends That I&O Pros Should Watch: 2016

    Our infrastructure and operations (I&O) clients' two most common questions are, "What innovations are on the horizon that could transform I&O?" and "Are there any new offerings, suppliers, or...

  • For Infrastructure & Operations Professionals


    Report TechRadar™: BT Infrastructure, Q2 2016

    May 9, 2016 | Andre Kindness, Robert Stroud, J. P. Gownder

    Software has turned the infrastructure world upside down. Hardware speeds and feeds no longer dominate infrastructure and operations (I&O) professionals' criteria; they know that the fastest...

  • For Infrastructure & Operations Professionals


    Report Bridge The Broken Internet-Of-Things Promise

    In Retail, Hospitality, And Travel, The Promise Of IoT And Wearable Technologies Exceeds The Current Capacity To Execute
    November 12, 2015 | J. P. Gownder, Michele Pelino

    Internet-of-Things technologies have shown the potential to help businesses deliver new digital customer experiences while achieving digital operational excellence on the back end in industries...

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