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  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Global Managed Security Services, 2017

    Converged Services Thrive While Isolated Offerings Go Extinct
    April 24, 2017 | Jeff Pollard

    For security pros looking to augment their programs with services partners, this is an age of abundance — abundant budget and abundant choice. But sometimes too many choices is just as bad as no...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report How To Choose A Mobile Messaging Vendor

    April 10, 2017 | Julie A. Ask, Michael Facemire

    Messaging is the tip of the spear, or the first step, for most companies in developing true one-to-one user engagement. It's a critical capability for modern businesses — but choosing the right...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Incident Response Service Providers

    IR Services Are Vital To Mitigating The Consequences Of A Breach
    December 21, 2016 | Josh Zelonis

    A mature incident response (IR) is essential to your business. Breaches are inevitable, and the costs and damage to reputation can be massive. As a result, IR-as-a-service has fully graduated into...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Managed Security Services Providers, North America, Q3 2016

    The 11 Providers That Matter Most And How They Stack Up
    August 30, 2016 | Jeff Pollard

    In our 36-criteria evaluation of the managed security services market, we identified the 11 most significant providers — Alert Logic, AT&T, BAE Systems, CenturyLink, Hewlett Packard Enterprise,...

  • For B2C Marketing Professionals

    Report

    Report Quick Take: Verizon Takes On Google And Facebook With Yahoo Acquisition

    July 26, 2016 | Shar VanBoskirk

    On July 25, 2016, Verizon announced that it would add Yahoo to its innovation and new businesses division, which picked up AOL in May 2015. This move marks the end of the slow decline of internet...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Information Security Consulting Services, Q1 2016

    The 13 Global Providers That Matter Most And How They Stack Up
    January 29, 2016 | Martin Whitworth

    In Forrester's 31-criteria evaluation of information security consulting service providers, we identified the 13 most significant firms in the category — Accenture, Atos, BAE Systems, Dell...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Cloud Strategies Of Leading Global Infrastructure Outsourcing Providers

    If You Can't Beat The Hyperscale Public Clouds, Manage Them
    December 15, 2015 | Bill Martorelli, Dave Bartoletti

    Most large firms have already adopted cloud computing in some form, with many aggressively expanding their use. Cloud strategies of the global infrastructure outsourcing service providers have...

  • For Security & Risk Professionals

    Report

    Report Market Overview: Managed Security Services, Asia, Q2 2015

    Expansion To Address New Markets And Customers In Asia Requires Strong, Regional Security Partners — With Many Good Choices
    July 1, 2015 | Ed Ferrara

    As organizations look to expand their reach into new markets and new customers in Asia, security and risk (S&R) professionals have many inherent challenges. These moves typically require local...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Mobile Device Life-Cycle Services

    Ten Elements Transform Your Employee Experience
    June 18, 2015 | Christian Kane, Michele Pelino

    Mobile devices, smartphones, and tablets are transforming how your company engages with employees and customers. Thus, infrastructure & operations (I&O) executives must establish a comprehensive...

  • For B2C Marketing Professionals

    Report

    Report Quick Take: Verizon Buys AOL To Recast Ad Tech's Foundations

    Forget About The Media Assets, This Deal Is All About Audience Targeting Capabilities
    May 13, 2015 | Luca S. Paderni, James L. McQuivey

    On May 12, 2015, Verizon announced its acquisition of AOL for a reported $4.4 billion dollars. This move is in keeping with the company's ongoing commitment to investing in technology and talent to...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Enterprise Public Cloud Platforms, Q4 2014

    How The 16 Providers That Matter Most Stack Up
    December 29, 2014 | John R. Rymer, James Staten

    Public cloud application platforms unlock the flexibility, developer-productivity, and economic advantages of cloud computing. Business technology and technology management professionals use a wide...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Managed Security Services: North America, Q4 2014

    Thirteen Vendors That Have What It Takes To Take On Your Biggest Security Challenges
    November 18, 2014 | Ed Ferrara

    Forrester's 26-criteria evaluation of managed security service providers (MSSPs) included the 13 most significant vendors in the North American market that security and risk professionals can turn...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Solutions, Q4 2014

    November 12, 2014 | Lauren E. Nelson

    This emerging market Forrester Wave™ report focuses on hosted private cloud solutions. In our 25-criteria evaluation, we identified the 16 most significant providers — AT&T, Blue Box,...

  • For Application Development & Delivery Professionals

    Report

    Report Refocus The Digital Experience Technology Investment Discussion

    July 21, 2014 | Stephen Powers

    As the age of the customer progresses, the skyrocketing demand for technology for digital experience delivery adds a new twist to justification discussions for tech spending. This means...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global BYOD Management Services, Q2 2014

    Analysis Of 13 Top Integrators And Specialists Representing The Emerging BYOD Ecosystem And How They Stack Up
    June 25, 2014 | Christopher Andrews

    Enterprise mobility is a top item on every organization's business and IT agenda — a reflection of the "mobile mind shift" that has already made its mark on 21st century business. Mobile...

  • For Security & Risk Professionals

    Report

    Report Market Overview: Managed Security Services, Europe, Q2 2014

    Twenty-One Providers To Consider For Managed Security Services In The European Market
    April 22, 2014 | Ed Ferrara

    As security and risk professionals rush to deal with new business complexities and threats, they're turning to third parties to extend their organizations' security capabilities with as much...

  • For Enterprise Architecture Professionals

    Report

    Report EA 2020 — The Transformation Of EA In The Age Of The Customer

    February 21, 2014 | Alex Cullen, Tim DeGennaro

    Customers are the key to business success. And changes in how customers engage with your business are forcing changes to marketing, product, and business strategies. In the "age of the customer,"...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014

    A Dozen Cloud-Based Resiliency Players Battle It Out For Top Honors
    January 17, 2014 | Rachel A. Dines

    In Forrester's 17-criteria evaluation of disaster-recovery-as-a-service (DRaaS) vendors, we identified the 12 most significant service providers — Axcient, Barracuda Networks, CenturyLink...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Net? Yes. Neutrality? No.

    We Answer Three Key Questions To Help Clarify The Arguments And The Relevance Of Net Neutrality
    January 17, 2014 | Henry Dewing

    The positions in intense debate surrounding Net neutrality can't simply be summed up as "standing up for users' rights" or "asserting a carrier's right to profit." Verizon filed a petition to...

  • For CIO Professionals

    Report

    Report Market Overview: Hosted Collaboration Services Providers

    Alternatives To Google Apps And Microsoft Office 365 Emerge
    November 22, 2013 | TJ Keitt

    Sixty-five percent of IT leaders Forrester recently surveyed said they are interested in or already using software-as-a-service (SaaS) for some portion of their collaboration technology portfolio....

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Asia Pacific Carrier Ethernet Services, Q4 2013

    The Seven Providers That Matter Most And How They Stack Up
    November 6, 2013 | Clement Teo

    In Forrester's 22-criteria evaluation of carrier Ethernet vendors, we identified and qualified seven global and regional service providers that offer unmanaged site-to-site carrier Ethernet...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Public Cloud Platforms, Q2 2013

    One Size Does Not Fit All Developer Needs
    June 14, 2013 | John R. Rymer, James Staten

    Public cloud platforms are the keys that unlock the flexibility, productivity, and economic advantages of cloud computing. Application development and delivery (AD&D) pros use a wide variety of...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Managed Global MPLS Services, Q1 2013

    Customers Have A Range Of Strong Options In This Mature Service Category
    March 27, 2013 | Brownlee Thomas, Ph.D.

    In Forrester's 55-criteria evaluation of facilities-based managed global MPLS service providers, we identified and qualified 11 global network operators that offer networking services to...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Information Security Consulting Services, Q1 2013

    Ernst & Young, Deloitte, IBM, Accenture, PwC, And KPMG Lead, With Wipro Following Close Behind
    February 1, 2013 | Ed Ferrara, Andrew Rose

    The information security consulting market is growing explosively because security and risk professionals often lack the skill and bandwidth to accomplish their increasingly difficult mission. To...

  • For Infrastructure & Operations Professionals

    Report

    Report Source Business Technology Resiliency Capabilities

    September 13, 2012 | Stephanie Balaouras

    When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends,...

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