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  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: The Digital Transformation Capabilities Of Large Services Providers

    September 26, 2016 | Liz Herbert

    The technology industry is abuzz with talk of digital disruption, and our research shows that firms have a propensity to work with services partners due to the fast-moving and still-nascent nature...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Integration Strategy And Delivery Service Providers

    Rise Above Silos Of Application, Data, And Process Integration
    June 23, 2016 | Randy Heffner

    Since the 1990s, the integration landscape has continually expanded, with new styles, patterns, products, and deployment models. Today, digital transformation agendas intensify integration's...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Hybrid Cloud Management Solutions Of Major Service Providers, Q2 2016

    Service providers are relying more upon software assets and intellectual property (IP) when carrying out client engagements. This is certainly true with hybrid cloud management: Providers are...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: API Strategy And Delivery Service Providers

    All Buyers Should Look At API Business Strategy Capabilities
    April 19, 2016 | Randy Heffner

    Far beyond their usefulness for mobile apps and internal integration, APIs open new angles into business strategy. Even CEOs and chief strategy officers need to pay attention. The strategic...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Workplace Services, Q4 2015

    The 13 Providers That Matter Most And How They Stack Up
    December 17, 2015 | Wolfgang Benkel, Bill Martorelli

    In Forrester's 27-criteria evaluation of Europe, Middle East, and Africa (EMEA) workplace services vendors, we identified the 13 most significant providers — Atos, Capgemini, Computacenter, CSC,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: North American Workplace Services, Q4 2015

    The 14 Providers That Matter Most And How They Stack Up
    December 17, 2015 | Bill Martorelli, Wolfgang Benkel

    In Forrester's 26-criteria evaluation of North American (NA) services vendors, we identified the 14 most significant providers — Atos, Capgemini, Cognizant, CompuCom (The Global Workspace...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global Workplace Services, Q4 2015

    The 13 Providers That Matter Most And How They Stack Up
    December 17, 2015 | Wolfgang Benkel, Bill Martorelli

    In Forrester's 27-criteria evaluation of global workplace services vendors, we identified the 13 most significant providers — Atos, Capgemini, Cognizant, CSC, Fujitsu, The Global Workspace...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Hosted Private Cloud Service Providers In China

    Select Your Optimal Use Cases To Effectively Evaluate Vendor Capabilities
    October 15, 2015 | Frank Liu

    Hosted private cloud solutions are fast becoming a staple of hybrid cloud planning and implementation in China. Technology and capital constraints create challenges for firms looking to build...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Use Project Services To Accelerate Infrastructure Transformation

    September 1, 2015 | Bill Martorelli

    In the face of unprecedented and escalating demands on information technology brought on by the age of the customer, infrastructure and operations (I&O) professionals are being forced to rapidly...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Point Of Service, Q3 2015

    The 10 Providers That Matter Most And How They Stack Up
    July 31, 2015 | George Lawrie

    In Forrester's 59-criteria evaluation of point-of-service (POS) vendors, we identified the 10 most significant providers in the category — Aptos, Demandware, Fujitsu, Microsoft Dynamics, NCR,...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: SAP Service Providers In Asia Pacific, Q2 2015

    The 10 Providers That Matter Most And How They Stack Up
    June 3, 2015 | Frederic Giron

    In Forrester's 34-criteria evaluation of SAP service providers in Asia Pacific, we identified the 10 most significant vendors — ABeam Consulting, Accenture, Deloitte, Fujitsu, Infosys, NTT...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Global Infrastructure Outsourcing, Q1 2015

    The Global Infrastructure Outsourcing Providers That Matter Most And How They Stack Up
    January 13, 2015 | Bill Martorelli, Wolfgang Benkel

    Given companies' shift in business focus from cost reduction to growth in revenues and improving the customer experience, infrastructure outsourcing services have become an important part of...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: EMEA Infrastructure Services Outsourcing In 2015

    Infrastructure Services Are Adapting To The BT Agenda In EMEA
    December 1, 2014 | Wolfgang Benkel

    As organizations look to innovate their business technology, technology managers seek partners that can help them provide better, faster, and more cost-effective infrastructure services. This is...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Tech Services In Malaysia, 2014

    Cautious Optimism Is Needed In A Maturing Market
    November 21, 2014 | Frederic Giron

    This is an exciting time for enterprises, regardless of where they're based, looking to either develop their presence or expand their activities in Malaysia. Via a series of economic initiatives,...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Solutions, Q4 2014

    November 12, 2014 | Lauren E. Nelson

    This emerging market Forrester Wave™ report focuses on hosted private cloud solutions. In our 25-criteria evaluation, we identified the 16 most significant providers — AT&T, Blue Box,...

  • For Infrastructure & Operations Professionals

    Report

    Report Market Overview: Midrange Storage

    Decoding The Midrange Storage Market
    June 12, 2014 | Henry Baltazar

    Business growth is the main factor driving data growth, and organizations must assess their current storage infrastructure to create a sustainable environment. The midrange storage space is a...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Market Overview: Tech Services In Indonesia, 2014

    The Market Is Booming But Lacks Scale And Maturity
    February 12, 2014 | Frederic Giron

    Many multinational corporations (MNCs) see Indonesia as the next frontier for growth in Asia Pacific (AP). Most large MNCs have developed a presence in China; many have also done so in India...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Market Overview: Mobile Point Of Service Solutions For Retail

    Despite Rapid Adoption Of mPOS Solutions By Retailers, Business Objectives Remain Uncertain
    September 9, 2013 | Adam Silverman

    Over the past decade, as retail sales have shifted from physical stores to digital channels, traditional store-based retailers have been struggling to compete with the endless aisle and low prices...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013

    Comparing The Top 10 Salesforce.com Implementation Services Options Worldwide
    June 18, 2013 | Liz Herbert

    In Forrester's 45-criteria evaluation of salesforce.com (SFDC) implementation services providers, we identified the 10 most significant salesforce.com implementation partners — Accenture,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: EMEA Workplace Services, Q2 2013

    Providers Driving Workplace Services In EMEA
    May 14, 2013 | Wolfgang Benkel, Bill Martorelli

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global Workplace Services, Q1 2013

    Evaluating Leading Providers Amidst A Category Redefinition
    March 25, 2013 | Bill Martorelli, Wolfgang Benkel

    Workplace services are rapidly evolving far beyond their origins in desktop and desk-side management toward a post-desktop future in which end users' consumer-derived expectations dominate the...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Point Of Service, Q2 2012

    Epicor, Fujitsu, Microsoft, Micros Retail-J, NCR, Oracle, And Wincor Nixdorf Lead, With JDA, Micros Xstore, Retalix, And SAP Close Behind
    February 7, 2013 | George Lawrie

    In Forrester's 70-criteria evaluation of point-of-service (POS) vendors, we identified the most significant solution providers in this category — Epicor Software, Fujitsu, NCR, JDA Software,...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Oracle Services Providers, Q2 2011

    How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys
    May 20, 2011 | Liz Herbert

    Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: SAP Services Providers, Q2 2011

    Market Consolidation Continues; New Delivery And Pricing Models Prevail
    April 20, 2011 | Liz Herbert

    The past two years have seen significant change in the SAP services market: acquisition and consolidation have run rampant, and new delivery models have changed the game for buyers and providers...

  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011

    IBM Leads A Closely Packed Group Of Suppliers
    March 11, 2011 | Bill Martorelli, Wolfgang Benkel

    In Forrester's 36-criteria evaluation of global IT infrastructure management vendors, we found that IBM leads a closely packed group of leaders including HCL, Capgemini, Wipro, Infosys, TCS,...

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