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  • Frank E. Gillett

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  • For CIO Professionals

    Report

    Report Predictions 2018: IoT Moves From Experimentation To Business Scale

    Business stakeholders and CIOs across all vertical markets are planning and deploying IoT solutions to bridge the physical and digital worlds of their organizations to create new opportunities for...

  • For Customer Insights Professionals

    Report

    Report Forrester Data: Smart Home Devices Forecast, 2017 To 2022 (US)

    ForecastView Document
    October 23, 2017 | Satish Meena, Frank E. Gillett

    We expect the smart home devices installed base in the US to grow at a five-year compound annual growth rate (CAGR) of 42%, powered by the smart speakers category. We break up this forecast into 12...

  • For CIO Professionals

    Report

    Report Forrester Flash: Untangle Your IoT Strategies

    September 21, 2017 | Frank E. Gillett

    The growth of internet-of-things (IoT) ideas and technology has sparked excitement — and confusion — with technology and business stakeholders. To understand the true value you can derive from your...

  • For CIO Professionals

    Report

    Report Untangle Your IoT Strategies

    The Three IoT Scenarios And How They Drive Business Value
    September 21, 2017 | Frank E. Gillett

    The growth of internet-of-things (IoT) ideas and technology has sparked excitement — and confusion — with technology and business stakeholders. To understand the true value you can derive from your...

  • For CIO Professionals

    Report

    Report The Right Way To Establish A Digital Platform Business

    Lessons From GE's Journey To Establish An Industrial IoT Platform As An Extension Of Its Own Digital Transformation
    August 8, 2017 | Nigel Fenwick, Frank E. Gillett

    Much has been said about Jeff Immelt's pending departure from his position as GE's CEO. But a big part of Immelt's legacy pertains to GE's digital transformation, which began when he described his...

  • For CIO Professionals

    Report

    Report Industrial IoT Platforms Offer Better Support For Specific Industry Needs

    CTOs Need New Strategies To Work With Industrial IoT Platforms Such As GE's Predix
    June 23, 2017 | Frank E. Gillett, Nigel Fenwick

    CIOs and chief technology officers (CTOs) are confronting new technologies and business scenarios as they embrace the internet of things (IoT) for use in industrial environments. Industrial firms...

  • For Application Development & Delivery Professionals

    Report

    Report IoT Applications Require Distributed Analytics

    Centralized Analytics Won't Work For Many IoT Use Cases
    March 29, 2017 | Frank E. Gillett

    Internet-of-things (IoT) technology offers new visibility into business operations and customer behavior by connecting the physical and digital worlds. Companies that have successfully implemented...

  • For CIO Professionals

    Report

    Report Creating IoT-Enabled Products — The Two Major Vendor Partnership Options

    Customers Must Choose From A Diverse And Fragmented Set Of Vendors That Help With Building Connected Products
    March 17, 2017 | Frank E. Gillett

    Product CTOs working with CIOs to add the internet-of-things (IoT) to their products quickly learn that doing so involves more than adding in sensors. They face four major challenges that unfold as...

  • For Application Development & Delivery Professionals

    Report

    Report Amazon Moves To The Edge Of The Internet Of Things

    AWS Greengrass Extends Amazon's Serverless Programming Model Beyond The Public Cloud
    December 2, 2016 | Jeffrey S. Hammond, Frank E. Gillett

    Application development and delivery (AD&D) teams that build connected products or connected business operations turn to cloud-based internet of things (IoT) platforms to accelerate their efforts....

  • For CIO Professionals

    Report

    Report Predictions 2017: Security And Skills Will Temper Growth Of IoT

    Interest in the internet of things (IoT) has hit a fever pitch: IoT was the No. 1 search topic not only among CIOs but across all Forrester clients over the past six months. But technologies and...

  • For CIO Professionals

    Report

    Report Redefine Microsoft's Role For Your BT Strategy

    BT Vendor Profile: Microsoft
    October 21, 2016 | Frank E. Gillett

    To develop a greater ability to win, serve, and retain customers, CIOs are building a strong business technology (BT) agenda. This requires them to reassess and evolve their tech vendor portfolio....

  • For B2B Marketing Professionals

    Report

    Report Quick Take: Microsoft Bets On Social To Transform The Business Customer Experience

    On June 13, 2016, Microsoft announced that it had entered into a definitive agreement to purchase LinkedIn for approximately $26.2 billion in an all-cash deal. In this quick take, we provide our...

  • For CIO Professionals

    Report

    Report The Retrofit Future Of The Connected Car

    Why Internet-Of-Things Devices That Retrofit "Dumb" Cars Will Remake Personal Transportation Experiences
    June 6, 2016 | Frank E. Gillett

    Smartphones, connected cars, and car accessories enabled by the internet of things (IoT) are remaking the personal transportation experience. In this report, we analyze how smartphones are changing...

  • For Enterprise Architecture Professionals

    Report

    Report Design Your Integration Architecture For The Internet Of Things

    IoT Integration Is Complex — Plan For The Long Term In Your Integration Strategy
    May 27, 2016 | Frank E. Gillett, Henry Peyret

    The internet of things (IoT) depends on integration, but once you move beyond the simplest use cases, integration becomes complex. Enterprise architects face a wide range of different technology...

  • For CIO Professionals

    Report

    Report Brief: The Two Fundamental IoT Business Opportunities

    CIOs Need To Help Their Business Partners Focus On The Right IoT Value Scenarios
    January 25, 2016 | Frank E. Gillett

    The growth of Internet-of-Things (IoT) ideas and technology has sparked a wide variety of options and confusion, with many stakeholders involved. But if you break IoT possibilities into the two...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: Internet Of Things, Q1 2016

    Software Technologies For IoT Have Hit The Growth Phase, But Security And Standards Lag
    January 25, 2016 | Michele Pelino, Frank E. Gillett

    Firms are using Internet-connected sensors and actuators to improve business ops and transform products. But Internet of Things (IoT) technologies are diverse and immature — making it a struggle...

  • For Infrastructure & Operations Professionals

    Report

    Report The Internet Of Things Heat Map, 2016

    Where IoT Will Have The Biggest Impact On Digital Business
    January 14, 2016 | Michele Pelino, Frank E. Gillett

    Internet of Things (IoT)-enabled applications are poised to revolutionize digital customer experience and enhance digital operational excellence — but where will they apply at your company? Some...

  • For CIO Professionals

    Report

    Report The Future Of IoT Gateways: Evolving To Enterprise Grade In 2016

    A CIO Primer On A New Class Of Computing Hardware For The Internet Of Things
    November 23, 2015 | Frank E. Gillett

    Almost one-quarter of enterprises report using the Internet of Things (IoT) today; by early 2016, more than half of firms plan to be using it, if they aren't already. What challenges will CIOs face...

  • For CIO Professionals

    Report

    Report Predictions 2016: IoT's Impact Inside Companies

    How The Internet Of Things Will Challenge CIOs To Evolve How Their Firms Operate And Engage With Customers
    November 16, 2015 | Frank E. Gillett, Michele Pelino, Tyler Shields

    Internet of Things (IoT) hype will continue in 2016, but what CIOs should pay attention to instead is the fact that IoT will drive concrete change inside their companies in critical areas like data...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Apple's iPad Pro Is Not A Laptop Killer

    While iOS-Centric Companies Will Embrace The iPad Pro, The App Gap Means It Can't Replace PCs For Most Workers
    September 10, 2015 | J. P. Gownder, Frank E. Gillett

    On September 9, 2015, Apple announced the upcoming release of iPad Pro, a large form-factor version of its iPad line. When dressed with its optional external keyboard and stylus, the device...

  • For CIO Professionals

    Report

    Report The Smart Home Finally Blossoms

    Connected Home Activities Will Challenge CIOs To Support Smart Products That Deepen Customer Engagement
    July 27, 2015 | Frank E. Gillett

    After decades of poorly executed home automation systems and gadgets, startups are taking advantage of mobile tech advances to deliver slick smart home devices that support a wide range of...

  • For CIO Professionals

    Report

    Report Brief: Nest Hatches Smart Home Futures With Traditional Partners And Incremental Products

    Nest's Announcement Shows That Smart Home Leaders Will Partner With Utilities And Insurance For Long-Term Success
    July 23, 2015 | Frank E. Gillett

    After a very long product hiatus, Nest — the smart home device company acquired by Google in January 2014 — finally came up with a new offering. On June 17, 2015, it announced new versions of its...

  • For CIO Professionals

    Report

    Report Brief: Enterprise Software Giants Embrace The Internet Of Things

    But They Won't Be Ready To Meet CIOs' Needs In 2015, So CIOs Still Need Specialist IoT Software Platforms
    May 14, 2015 | Frank E. Gillett

    The Internet of Things (IoT) holds great potential for transforming customer experiences and improving business operations. In our recent IoT software platforms report, we touched on the...

  • For CIO Professionals

    Report

    Report Brief: The Internet Of Things Will Transform Customer Engagement

    Smart, Connected Products Deepen Customer Relationships
    May 11, 2015 | Frank E. Gillett

    Designers are building sensors and software control into products large and small, enabling radical new ways for their companies to win, serve, and retain customers. Internet-of-Things (IoT)...

  • For CIO Professionals

    Report

    Report Internet-Of-Things Software Platforms Simplify Transformation Of Business Operations

    CIOs Will Choose IoT Software Platforms To Accelerate Connecting Customers And Instrumenting Assets
    April 2, 2015 | Michele Pelino, Frank E. Gillett

    Internet-of-Things (IoT) systems will enable companies to use networks of sensors and controls to better compete for customers and to offer new levels of customer engagement. But developing and...

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