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  • Andrew Bartels

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  • For CIO Professionals

    Report

    Report The Forrester Wave™: Services Procurement, Q1 2017

    Beeline, DCR Workforce, PRO Unlimited, And SAP Fieldglass Lead In Software For Managing Contingent Workers, Consulting, And Outsourcing Services
    March 31, 2017 | Andrew Bartels

    Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria...

  • For CIO Professionals

    Report

    Report 2017 Tech Budget Benchmarks

    Use Our Benchmarks To Transform Your Tech Budget, Not Just Defend It
    March 28, 2017 | Andrew Bartels

    CIOs feel ambivalent about tech budget benchmarks. They need them to respond to CEO and CFO questions about tech spending levels, but they also know the top-line metrics don't really say much. This...

  • For CIO Professionals

    Report

    Report Vendor Landscapes: eProcurement, eSourcing, eInvoicing, And Spend Analysis, 2016 To 2017

    Best-Of-Breed Solutions Provide Real Value To Improve Your Purchasing
    March 23, 2017 | Andrew Bartels

    ePurchasing products are critical for helping businesses and governments source, buy, and manage the goods and services they use to win, serve, and retain customers. Firms can buy these products as...

  • For CIO Professionals

    Report

    Report US Government Sector Tech Spending Trends, 2017 To 2018

    Government CIOs Must Find Ways To Increase BT Spend Amid Tight Budgets
    February 8, 2017 | Andrew Bartels, Rick Parrish

    US federal, state, and local government CIOs are caught in a bind. The age of the customer is as real to them as it is to public companies. Government CIOs need to make investments in analytics,...

  • For CIO Professionals

    Report

    Report Asia Pacific Tech Market Outlook For 2017 To 2018

    The Region's Tech Spending Will See Moderate Growth In 2017 Before Accelerating To Almost 6% Growth In 2018
    January 24, 2017 | Andrew Bartels, Frederic Giron

    CIOs in the Asia Pacific region will continue to face a business environment of modest economic growth in 2017, with 3% growth in tech spending. Better economies in 2018 will push growth closer to...

  • For CIO Professionals

    Report

    Report The Global Tech Market Outlook For 2017 To 2018

    3% To 4% Growth As Forces Of Disruption Battle With Forces Of Continuity
    January 9, 2017 | Andrew Bartels, Nate Meneer

    2016 was a year of disruptions, both in the political world (Brexit, Trump's election) and in the technology world (cloud, artificial intelligence). CIOs will deal with those disruptions in 2017...

  • For CIO Professionals

    Report

    Report 2017 US Tech Budgets: The Post-Election Outlook

    The US Tech Market Will Grow 4.3% In 2017
    December 7, 2016 | Andrew Bartels

    CIOs and their business partners prepare their tech budget plans based on their own business' strategy and requirements. In this updated US tech market forecast, we provide our post-election...

  • For CIO Professionals

    Report

    Report Vendor Landscape: ePurchasing Suites, 2016 To 2017

    More Vendors Offer Suites, But Real Client Adoption Remains Limited
    November 18, 2016 | Andrew Bartels

    Winning, serving, and retaining customers involves technologies for buying, sourcing, contracting, and managing vendors that go into the creation and delivery of customer value. Vendors of...

  • For CIO Professionals

    Report

    Report Forrester Data: Public Cloud Services Forecast, 2016 To 2020 (Global)

    ForecastView Spreadsheet
    November 9, 2016 | Jennifer Adams, Andrew Bartels

    Forrester believes public cloud services are the biggest disruption in the tech market in the past 15 years. We expect the global public cloud services market to grow at a compound annual growth...

  • For CIO Professionals

    Report

    Report 2016 To 2017 Latin American Tech Market Update

    Troubles Will Keep Tech Spending Down, Despite Rising Demand For Mobile And Cloud
    October 20, 2016 | Andrew Bartels

    The good times that CIOs and tech vendors in Brazil and other Latin American markets enjoyed in the first half of the decade have come crashing to an end. With these slowdowns lasting into 2017,...

  • For CIO Professionals

    Report

    Report 2017 US Tech Budgets: The Outlook For Tech Spending Overall And By Industry

    Steady US Economic Growth And The BT Agenda Will Drive 5% Tech Market Growth In 2017
    October 17, 2016 | Andrew Bartels

    CIOs and their business partners prepare their tech budget plans based on their own businesses' strategy and requirements. Still, it can be useful to look at what other firms are doing, especially...

  • For CIO Professionals

    Report

    Report Best Practices: Uncover The Full Potential Of Your CLM Implementation

    September 23, 2016 | Andrew Bartels, Charlotte Wang

    Contract life-cycle management (CLM) software helps firms optimize business transactions by linking five essential stages: contract importing, contract analysis, contract creation, contract...

  • For CIO Professionals

    Report

    Report European Tech Market By Country, 2016 To 2017

    The UK And Other Eurozone Countries Will Generally Lag Behind Non-Euro Countries
    September 19, 2016 | Andrew Bartels

    Despite the expanding scope of the European Union (EU), Europe is still a collection of 28 different countries — and even more so after the UK's vote to leave the EU. This report provides...

  • For CIO Professionals

    Report

    Report The Midyear Global Tech Market Outlook For 2016 To 2017

    Slowing Economies And Cloud Constrict Tech Market Growth
    September 16, 2016 | Andrew Bartels

    CIOs in the middle of 2016 are facing the pull from their business partners to invest in new mobile, cloud, and analytical technologies to help their businesses grow and the push from CEOs and CFOs...

  • For CIO Professionals

    Report

    Report The Public Cloud Services Market Will Grow Rapidly To $236 Billion In 2020

    2020 Sizing Forecast Shows Strong Growth, But With Signs Of Maturity On The Horizon
    September 1, 2016 | Andrew Bartels, Dave Bartoletti

    Public cloud services are the biggest disruption in the tech market in the past 15 years — and adoption is accelerating. We project that revenue from public cloud platforms, business services, and...

  • For CIO Professionals

    Report

    Report Vendor Landscape: Services Procurement In 2016 And Beyond

    Opening Online B2B Commerce To The Opportunity Beyond Contingent Staff
    August 4, 2016 | Andrew Bartels

    Services procurement software is designed to help sourcing and vendor management professionals and CIOs manage their services spending. While this market has seen strong growth, the product has...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Contract Life-Cycle Management, Q3 2016

    The 14 CLM Vendors That Matter Most And How They Stack Up
    July 25, 2016 | Andrew Bartels, Charlotte Wang

    In our 28-criteria evaluation of contract life-cycle management (CLM) software providers, we identified the 14 most significant vendors — Apttus, CLM Matrix, CobbleStone Systems, Determine, Exari...

  • For CIO Professionals

    Report

    Report European Tech Market Outlook For 2016 To 2017

    Brexit And Sluggish Economies Will Lead To Stagnant Tech Demand
    July 13, 2016 | Andrew Bartels, Charlotte Wang

    After a surprisingly strong 2015 European tech market, CIOs in European countries need to prepare for a much more difficult 2016 and 2017. Despite the European Central Bank's stimulus and stronger...

  • For CIO Professionals

    Report

    Report US Tech Market Outlook For 2016 And 2017: Cloud And Business Caution Will Slow Growth

    Cloud Reaches A Tipping Point In US Tech Budgets, Rippling Through All Categories
    May 6, 2016 | Andrew Bartels

    CIOs and other tech decision-makers will have to navigate conflicting positive and negative forces on their firms' tech spending in 2016 and 2017. On one hand, adoption of cloud is spreading to the...

  • For CIO Professionals

    Report

    Report The Canadian Tech Market Outlook For 2016 To 2017

    Canadian Tech Buyers Showed Signs Of Life In 2015, But That Will Fade In 2016
    March 21, 2016 | Andrew Bartels, Cheryl McKinnon

    CIOs in Canada must prepare to make important decisions to fast-track their adoption of cloud services and software-as-a-service (SaaS). While 2016 to 2017 promises to be a tumultuous period for...

  • For CIO Professionals

    Report

    Report Architecting Agile Technology Budgets

    New Business Technology Demands Need New Tech Budget Categories
    February 18, 2016 | Andrew Bartels, Margo Visitacion

    Tech budgeting needs to move beyond the old division of funding for new projects to create new technology capabilities and tech MOOSE spending to run and operate existing technology. Forrester sees...

  • For CIO Professionals

    Report

    Report Redefine IBM's Role In Your BT Strategy

    IBM Is A Great BT Partner If You Have Complexity Of Systems Or Complexity Of Tech Requirements
    February 9, 2016 | Andrew Bartels

    IBM is a major player in the enterprise technology landscape. Like most large tech vendors, it is navigating the transition from information technology (IT) that underpins business operations to...

  • For CIO Professionals

    Report

    Report Asia Pacific Tech Market Outlook For 2016 To 2017

    Moderate Regional Growth, With Wide Divergences Between Major Countries
    February 3, 2016 | Andrew Bartels, Frederic Giron

    CIOs in the Asia Pacific (APAC) region face a wide range of tech market outlooks, depending on which countries they operate in and what tech products and services they intend to buy in 2016 and...

  • For Application Development & Delivery Professionals

    Report

    Report The Business Applications Landscape 2016 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The Business Applications Playbook
    February 1, 2016 | Paul D. Hamerman, Andrew Bartels

    Organizations rely heavily on commercial packaged application software to support business processes. This landscape ranges from customer-focused business technology (BT) applications to solutions...

  • For CIO Professionals

    Report

    Report 2016 Tech Budget Benchmarks

    What You Need To Know About What Your Industry Peers Are Spending On Business And Information Technologies
    January 21, 2016 | Andrew Bartels

    Every year, CIOs look for tech budget benchmarks to defend tech spending levels to business partners and to help determine where their firm may be overspending or underspending on technology. In...

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