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  • Paul D. Hamerman

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  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: Workday Services Partners

    Workday Customers Look To Partner Ecosystem To Accelerate Implementation And Maximize Business Value
    March 10, 2017 | Liz Herbert, Paul D. Hamerman

    As companies seek to improve business flexibility and engage employees with digital experiences, they are migrating traditionally on-premises systems of record to software-as-a-service (SaaS)...

  • For Application Development & Delivery Professionals

    Report

    Report Ten Key Strategies For Pivoting Business Applications To SaaS

    Strategy: The Business Applications Playbook
    February 14, 2017 | Paul D. Hamerman

    Using a software-as-a-service (SaaS) model, you can turn historically batch processes into real-time processes, improve user and customer experiences, and focus on business outcomes instead of...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: SaaS ERP Applications, 2017

    The Shift To SaaS ERP Accelerates As Businesses Adapt To Digital Transformation
    January 23, 2017 | Paul D. Hamerman

    Software-as-a-service (SaaS) enterprise resource planning (ERP) is accelerating as a mainstream delivery model to help companies gain flexibility and leverage modern cloud technologies. The market...

  • For Application Development & Delivery Professionals

    Report

    Report Assess Your Business Applications To Power A Cloud-Centric Strategy

    Assessment: The Business Applications Playbook
    January 3, 2017 | Paul D. Hamerman

    As the market for packaged applications transitions rapidly from on-premises to software-as-a-service (SaaS), software suppliers are limiting investment in older products. Applications customers...

  • For Application Development & Delivery Professionals

    Report

    Report Implement Next-Generation Business Apps Through Agile Methods And Experience Design

    Implementation: The Business Applications Playbook
    December 14, 2016 | Liz Herbert, Paul D. Hamerman

    Application development and delivery (AD&D) teams are moving away from the slow, expensive, IT-led rollouts that often failed to achieve desired business benefits. Smart AD&D leaders are now...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Enterprise Performance Management, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    October 6, 2016 | Paul D. Hamerman

    In our 36-criteria evaluation of enterprise performance management (EPM) providers, we identified the 10 most significant ones — Adaptive Insights, Anaplan, Host Analytics, IBM, Oracle, Prophix...

  • For Application Development & Delivery Professionals

    Report

    Report Align Your Business Applications To Cloud And BT Imperatives

    Executive Overview: The Business Applications Playbook
    October 5, 2016 | Paul D. Hamerman, Duncan Jones

    Rapid business change, fueled by technology advances such as mobility and analytics, is transforming how application development and delivery (AD&D) professionals buy, deploy, and manage business...

  • For Application Development & Delivery Professionals

    Report

    Report Digital Innovation Reshapes The Future Of Business Applications

    Vision: The Business Applications Playbook
    September 8, 2016 | Paul D. Hamerman

    Business environments and the application software industry are changing rapidly. Enterprises face increasingly difficult choices between renovating or upgrading existing solutions and investing in...

  • For Application Development & Delivery Professionals

    Report

    Report The New Way To Choose Business Applications

    Selection: The Business Applications Playbook
    September 7, 2016 | Duncan Jones, Paul D. Hamerman

    Don't let your business application selection process suffer from "requirements-itis" — inflammation or bloating of the requirements. It's a disease that causes poor choices, unacceptable delays,...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Oracle's NetSuite Acquisition Signals A Shifting ERP Landscape

    Customers And Competitors Need To Pay Attention To The Implications Of A Proposed $9.3 Billion Deal
    August 8, 2016 | Paul D. Hamerman

    On July 28, Oracle announced that it had entered into a definitive agreement to acquire SaaS ERP provider NetSuite. At $9.3 billion, the deal is the largest SaaS acquisition to date. Application...

  • For Application Development & Delivery Professionals

    Report

    Report The SaaS Customer Success Life Cycle

    Continuous Improvement: The Business Applications Playbook
    July 20, 2016 | Liz Herbert, Paul D. Hamerman

    Software-as-a-service (SaaS) is more than just a software deployment model — it's a business model that ties the vendor's success to your own. Vendors are under pressure to keep customers happy to...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: SAP S/4Hana Lifts Off

    The Licensed Version Of The Next-Generation ERP Solution Is Gaining Traction, But The SaaS Offering Is Off To A Slow Start
    July 5, 2016 | Paul D. Hamerman

    S/4Hana represents a major initiative by SAP to replatform and refactor its business suite to leverage its Hana in-memory database. The Sapphire Now conference in May 2016 enabled Forrester to...

  • For Application Development & Delivery Professionals

    Report

    Report Create A Business Application Road Map For The Digital Age

    Road Map: The Business Applications Playbook
    June 10, 2016 | Paul D. Hamerman

    This report provides a road map for a business application strategy that can help application development and delivery (AD&D) professionals maintain a viable set of business applications. Business...

  • For Application Development & Delivery Professionals

    Report

    Report Breakout Vendors: SaaS Business Applications

    High-Growth Software-As-A-Service Alternatives Disrupt Traditional Software Segments
    May 10, 2016 | Paul D. Hamerman, Liz Herbert

    Many relatively new SaaS business application vendors are looking to capitalize on the success and market disruption of leading SaaS players like NetSuite, Salesforce, and Workday. In this report,...

  • For Application Development & Delivery Professionals

    Report

    Report Use Digital Technologies To Improve Employee Engagement

    Drive Growth And Customer Engagement With An Engaged Workforce
    April 19, 2016 | Claire Schooley, Paul D. Hamerman

    US worker engagement has been less than one-third for 15 years, and the numbers are even lower globally. Employee engagement is now, more than ever, a top corporate priority, with the goal of...

  • For Application Development & Delivery Professionals

    Report

    Report Application Adoption Trends 2016: SaaS Expands Across The Enterprise And Across The Globe

    More Companies Go All-In On SaaS To Shed On-Premises Baggage
    March 30, 2016 | Paul D. Hamerman, Liz Herbert

    Our Global Business Technographics Software Survey, 2015, reveals significant adoption of SaaS across a wide variety of application areas as application buyers demand business agility....

  • For Application Development & Delivery Professionals

    Report

    Report Transform Employee Performance For Continuous Engagement

    February 1, 2016 | Paul D. Hamerman, Claire Schooley

    The employee performance appraisal is an underperforming, periodic business process that is loathed by both employees and managers alike. Going forward, we believe employee performance will be...

  • For Application Development & Delivery Professionals

    Report

    Report The Business Applications Landscape 2016 To 2020: SaaS Disruption And Vendor Proliferation

    Landscape: The Business Applications Playbook
    February 1, 2016 | Paul D. Hamerman, Andrew Bartels

    Organizations rely heavily on commercial packaged application software to support business processes. This landscape ranges from customer-focused business technology (BT) applications to solutions...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: People And Talent Technology, Q1 2016

    HR Process Disruption Creates New Innovation Opportunities For Startups And Incumbents
    January 28, 2016 | Paul D. Hamerman, Claire Schooley

    Organizations need a variety of technology solutions to attract, retain, and engage their people. Forrester has identified the 20 most important people and talent technology solution categories...

  • For Application Development & Delivery Professionals

    Report

    Report Don't Just Maintain Business Applications — Raise Business Responsiveness

    October 23, 2015 | Paul D. Hamerman, Randy Heffner

    Application development and delivery (AD&D) pros need a continuous improvement strategy to update, enhance, and maintain business applications, from enhancement projects to periodic upgrades of...

  • For CIO Professionals

    Report

    Report Recalibrate SAP's Role In Advancing Your BT Strategy

    BT Vendor Profile: SAP
    August 28, 2015 | Paul D. Hamerman

    As momentum grows behind the business technology (BT) agenda, CIOs will have to reassess and evolve their technology vendor relationships to align future technology investments with their ability...

  • For Application Development & Delivery Professionals

    Report

    Report Put The Customer At The Center Of Your Business Applications Portfolio

    June 26, 2015 | George Lawrie, Paul D. Hamerman

    Mature enterprise applications portfolios are well adapted to vertically integrated enterprises with highly trained dedicated users. But the age of the customer means that enterprises need to...

  • For Application Development & Delivery Professionals

    Report

    Report The EPM Market Landscape Responds To The Growth Agenda And Digital Disruption

    SaaS, Analytics, And Customer Priorities Transform The Enterprise Performance Management Applications Market
    April 30, 2015 | Paul D. Hamerman

    With the market disruption of software-as-a-service (SaaS), advanced analytics, and the customer-centric growth agenda, the vendor landscape for enterprise performance management (EPM) is evolving....

  • For CIO Professionals

    Report

    Report Salesforce Is Bidding To Be Your Strategic Customer Platform; Should You Accept?

    Salesforce's Reach Toward $20 Billion Will Force CIOs To Decide How Much Salesforce Is Too Much
    April 10, 2015 | Andrew Bartels, Paul D. Hamerman

    As Salesforce seeks to achieve its goal of being the first cloud vendor with $10 billion in revenues and its aspiration to reach $20 billion, understanding its strategy for achieving those targets...

  • For Application Development & Delivery Professionals

    Report

    Report Transform The Job Candidate Experience From The Outside In

    Model The Candidate Experience Life Cycle Using Customer Experience Best Practices
    March 24, 2015 | Paul D. Hamerman, Claire Schooley

    Well-run companies invest heavily in establishing their corporate brand and in business technology to win, serve, and retain customers. Many of these same companies, however, offer only rudimentary...

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