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  • Pascal Matzke

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  • For CIO Professionals

    Report

    Report Predictions 2018: CIOs Make The Chief Digital Officer Obsolete

    November 6, 2017 | Pascal Matzke, Matthew Guarini

    Digital transformation will dominate business strategy in 2018, and CEOs will look to their CIOs to act as strategic partners in that transformation. While technology is at the core of the shift to...

  • For CIO Professionals

    Report

    Report Gauge Your Digital Business Maturity

    The Assessment Report In The Digital Business Playbook
    September 25, 2017 | Pascal Matzke, Martin Gill

    Digital business transformation is a journey, not a destination. And every journey has a starting point. This report guides you through Forrester's digital business maturity assessment so you can...

  • For CIO Professionals

    Report

    Report Predictions 2017: CIOs Push For Speed Amid Volatility

    Customer obsession is paramount for business success. With customers having more power than ever, a dynamic only accelerating, it is imperative that CIOs get ahead of the curve. This involves...

  • For CIO Professionals

    Report

    Report Quick Take: UK Firms Must Drive Innovation In The Age Of The Customer, Despite Brexit

    Yesterday, UK citizens voted to leave the European Union ("Brexit"). The agreements that legislators hammer out over the next two years will determine the long-term political, social, global trade,...

  • For CIO Professionals

    Report

    Report Predictions 2016: The New Breed Of CIO

    How Digitally Savvy CIOs Obsessed With Customers Will Drive Growth
    November 2, 2015 | Nigel Fenwick, Pascal Matzke

    In 2016, CEOs will expect CIOs to grow out of being mere custodians of technology and to actively wield tech to drive revenue instead. This brief charts how that shift will make your job as a CIO...

  • For CIO Professionals

    Report

    Report Understanding The Diverse Innovation Tools And Services Ecosystem

    February 12, 2015 | Pascal Matzke

    While most organizations realize the importance of business innovation as they enter the age of the customer, they often lack the internal expertise to really drive sustainable innovation programs....

  • For CIO Professionals

    Report

    Report Predictions 2015: CIOs Accelerate The Business Technology Agenda

    November 10, 2014 | Pascal Matzke, Bobby Cameron, Nigel Fenwick

    In 2015, digital disruption will change the nature of competition, forcing firms to obsess about creating superior digital experiences across the entire customer life cycle. Many CIOs have the...

  • For CIO Professionals

    Report

    Report What The European CEO Needs From The CIO In 2014

    Trust In IT Delivery Is An Issue For European Business Decision-Makers
    January 17, 2014 | Alastair Behenna, Pascal Matzke, Khalid Kark

    Continuing economic uncertainty, regulatory pressures, and the digitization of commerce will place further stress on European IT budgets and plans in 2014. The good news highlighted in our research...

  • For CIO Professionals

    Report

    Report New Dynamics Shape IT Services Spending

    Changes Will Accelerate Over The Next 24 Months
    February 25, 2013 | Pascal Matzke, John McCarthy

    The IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...

  • For CIO Professionals

    Report

    Report Forrsights: European Companies Start To Embrace New Systems Of Engagement

    Our Software Decision-Maker Survey Shows A Shift In Emphasis From Systems Of Records To Systems Of Engagement
    August 22, 2012 | Pascal Matzke

    During November 2011 and December 2011, Forrester surveyed 676 software decision-makers across Germany, France, and the UK to determine their spending priorities around software. With new systems...

  • For CIO Professionals

    Report

    Report European IT Outsourcing — A Review Of A Market In Transition

    January 12, 2012 | Pascal Matzke, Charles Green

    The European outsourcing market has continued to see a high level of activity over the past 24 months, with Forrester tracking 340 deals in 2010 and 220 deals in the first half of 2011. However, as...

  • For CIO Professionals

    Report

    Report Understanding The Embedded Security Market Ecosystem

    Identifying Dominant Players And Mapping Challenges To Opportunities
    October 26, 2011 | Pascal Matzke, Heidi Shey

    As the number of smart, sensor-rich IP-enabled devices grows, so does the demand and scramble to secure these connected devices. But no one tech or security vendor can do it alone. The variety of...

  • For CIO Professionals

    Report

    Report Embedded Security For An IP-Enabled World

    August 11, 2011 | Pascal Matzke, Heidi Shey

    We live in a world where an increasing number devices and objects — from medical implantable devices to cars — come with sensors to communicate with each other and transmit information to improve...

  • For CIO Professionals

    Report

    Report The Coming Upheaval In Tech Services

    Four Economic And Technology Factors Will Combine To Recast The Business
    July 29, 2010 | John McCarthy, Pascal Matzke

    The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the...

  • For CIO Professionals

    Report

    Report The Evolution Of Cloud Computing Markets

    July 6, 2010 | Stefan Ried, Ph.D., Holger Kisker, Ph.D., Pascal Matzke

    Looking past the current industry hype surrounding all things cloud, Forrester believes that cloud computing is a sustainable, long-term IT paradigm, and the successor to previous mainframe,...

  • For CIO Professionals

    Report

    Report EMEA IT Outsourcing Deals: 2009 Review

    Despite A Rocky 2009, Outsourcers Are Poised For Growth In 2010
    June 7, 2010 | Pascal Matzke

    In 2009, we recorded 409 outsourcing deals in Europe, the Middle East, and Asia (EMEA). This represents a 20% increase on the number recorded in 2008. However, at the same time, we find that total...

  • For CIO Professionals

    Report

    Report Market Momentum: IT Services And Outsourcing Market, H2 2009

    The Market Sees Convergence Driven By Nontraditional Services Players
    April 13, 2010 | Pascal Matzke

    The global market for IT services and outsourcing is in the midst of a fundamental transformation. While overall services revenues for 2009 are set to decline, the vendor landscape has already...

  • For CIO Professionals

    Report

    Report KPMG Is Looking To Expand Its M&A Business Beyond Transaction Services

    M&A Services SWOT Analysis: KPMG, Q4 2009
    December 18, 2009 | Daniel Krauss, Pascal Matzke

    KPMG provides a very broad mergers and acquisitions (M&A) services portfolio, which is being brought to market through a consistent go-to-market and delivery approach. The provider enables its...

  • For CIO Professionals

    Report

    Report The State Of Enterprise IT Services: 2009

    Business Data Services North America And Europe
    November 6, 2009 | John McCarthy, Pascal Matzke

    As the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...

  • For CIO Professionals

    Report

    Report Capgemini Consulting Is Moving To Become A Global Transformation Partner For M&A

    M&A Services SWOT Analysis: Capgemini Consulting, Q4 2009
    October 21, 2009 | Daniel Krauss, Pascal Matzke

    Capgemini Consulting, the newly formed global consulting business unit of Capgemini, provides a well-defined portfolio for mergers and acquisitions (M&A) services. This step of globalizing its...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Xerox's Acquisition Of ACS Underscores A Converging Market

    The Company Makes A Bold Services Play
    October 6, 2009 | Christopher Andrews, Pascal Matzke

    On September 28, 2009, Xerox announced that it was purchasing the business process outsourcing (BPO) company Affiliated Computer Services (ACS), in a deal valued at approximately $6.4 billion....

  • For CIO Professionals

    Report

    Report Tata Consultancy Services: Using The Downturn To Reposition Its IT M&A Services

    M&A Services SWOT Analysis: Tata Consultancy Services (TCS), Q4 2009
    October 6, 2009 | Daniel Krauss, Pascal Matzke

    Tata Consultancy Services (TCS) has primarily focused on the mergers and acquisitions (M&A) IT requirements of clients in the financial services industry for many years. Backed by its strong IT...

  • For CIO Professionals

    Report

    Report Dell's Plans to Acquire Perot Systems

    One Small — Though Challenging — Step Toward Dell's Services Aspirations
    September 22, 2009 | Pascal Matzke, Christopher Andrews

    While the proposed acquisition of Perot Systems by Dell does not come as a surprise — Dell has been orchestrating a more determined services strategy — it anchors the commitment. The deal, valued...

  • For CIO Professionals

    Report

    Report Market Momentum: IT Services And Outsourcing Market, H1 2009

    July 29, 2009 | Pascal Matzke

    Forrester's biannual review of the key events in the IT services and outsourcing market reveals how providers are responding to the severe macroeconomic conditions and continuing their...

  • For CIO Professionals

    Report

    Report How To Participate In ICT Spending Plans Of Economic Stimulus Packages

    Tech Vendors Need To Offer A Holistic Vision To Policymakers
    May 20, 2009 | Pascal Matzke

    Investment in information and communication technologies (ICT) is an important element of many economic stimulus packages around the globe. In particular, the new US administration strives to...

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