Search Results
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For CIO Professionals
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Report Gauge Your Digital Business Maturity
The Assessment Report In The Digital Business Playbook
Digital business transformation is a journey, not a destination. And every journey has a starting point. This report guides you through Forrester's digital business maturity assessment so you can...
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For CIO Professionals
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Report Predictions 2017: CIOs Push For Speed Amid Volatility
Customer obsession is paramount for business success. With customers having more power than ever, a dynamic only accelerating, it is imperative that CIOs get ahead of the curve. This involves...
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For CIO Professionals
Report
Report Quick Take: UK Firms Must Drive Innovation In The Age Of The Customer, Despite Brexit
Yesterday, UK citizens voted to leave the European Union ("Brexit"). The agreements that legislators hammer out over the next two years will determine the long-term political, social, global trade,...
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For CIO Professionals
Report
Report Predictions 2016: The New Breed Of CIO
How Digitally Savvy CIOs Obsessed With Customers Will Drive Growth
In 2016, CEOs will expect CIOs to grow out of being mere custodians of technology and to actively wield tech to drive revenue instead. This brief charts how that shift will make your job as a CIO...
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For CIO Professionals
Report
Report Understanding The Diverse Innovation Tools And Services Ecosystem
February 12, 2015 | Pascal MatzkeWhile most organizations realize the importance of business innovation as they enter the age of the customer, they often lack the internal expertise to really drive sustainable innovation programs....
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For CIO Professionals
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Report Predictions 2015: CIOs Accelerate The Business Technology Agenda
In 2015, digital disruption will change the nature of competition, forcing firms to obsess about creating superior digital experiences across the entire customer life cycle. Many CIOs have the...
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For CIO Professionals
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Report What The European CEO Needs From The CIO In 2014
Trust In IT Delivery Is An Issue For European Business Decision-Makers
January 17, 2014 | Alastair Behenna, Pascal Matzke, Khalid KarkContinuing economic uncertainty, regulatory pressures, and the digitization of commerce will place further stress on European IT budgets and plans in 2014. The good news highlighted in our research...
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For CIO Professionals
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Report New Dynamics Shape IT Services Spending
Changes Will Accelerate Over The Next 24 Months
February 25, 2013 | Pascal Matzke, John McCarthyThe IT services industry is in the middle of a fundamental transformation of who it sells to, what services it sells, and how it delivers those services. Upstart vendors specializing in new...
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For CIO Professionals
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Report Forrsights: European Companies Start To Embrace New Systems Of Engagement
Our Software Decision-Maker Survey Shows A Shift In Emphasis From Systems Of Records To Systems Of Engagement
August 22, 2012 | Pascal MatzkeDuring November 2011 and December 2011, Forrester surveyed 676 software decision-makers across Germany, France, and the UK to determine their spending priorities around software. With new systems...
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For CIO Professionals
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Report European IT Outsourcing — A Review Of A Market In Transition
January 12, 2012 | Pascal Matzke, Charles GreenThe European outsourcing market has continued to see a high level of activity over the past 24 months, with Forrester tracking 340 deals in 2010 and 220 deals in the first half of 2011. However, as...
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For CIO Professionals
Report
Report Understanding The Embedded Security Market Ecosystem
Identifying Dominant Players And Mapping Challenges To Opportunities
As the number of smart, sensor-rich IP-enabled devices grows, so does the demand and scramble to secure these connected devices. But no one tech or security vendor can do it alone. The variety of...
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For CIO Professionals
Report
Report Embedded Security For An IP-Enabled World
We live in a world where an increasing number devices and objects — from medical implantable devices to cars — come with sensors to communicate with each other and transmit information to improve...
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For CIO Professionals
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Report The Coming Upheaval In Tech Services
Four Economic And Technology Factors Will Combine To Recast The Business
July 29, 2010 | John McCarthy, Pascal MatzkeThe tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the...
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For CIO Professionals
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Report The Evolution Of Cloud Computing Markets
July 6, 2010 | Stefan Ried, Ph.D., Holger Kisker, Ph.D., Pascal MatzkeLooking past the current industry hype surrounding all things cloud, Forrester believes that cloud computing is a sustainable, long-term IT paradigm, and the successor to previous mainframe,...
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For CIO Professionals
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Report EMEA IT Outsourcing Deals: 2009 Review
Despite A Rocky 2009, Outsourcers Are Poised For Growth In 2010
June 7, 2010 | Pascal MatzkeIn 2009, we recorded 409 outsourcing deals in Europe, the Middle East, and Asia (EMEA). This represents a 20% increase on the number recorded in 2008. However, at the same time, we find that total...
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For CIO Professionals
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Report Market Momentum: IT Services And Outsourcing Market, H2 2009
The Market Sees Convergence Driven By Nontraditional Services Players
April 13, 2010 | Pascal MatzkeThe global market for IT services and outsourcing is in the midst of a fundamental transformation. While overall services revenues for 2009 are set to decline, the vendor landscape has already...
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For CIO Professionals
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Report KPMG Is Looking To Expand Its M&A Business Beyond Transaction Services
M&A Services SWOT Analysis: KPMG, Q4 2009
December 18, 2009 | Daniel Krauss, Pascal MatzkeKPMG provides a very broad mergers and acquisitions (M&A) services portfolio, which is being brought to market through a consistent go-to-market and delivery approach. The provider enables its...
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For CIO Professionals
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Report The State Of Enterprise IT Services: 2009
Business Data Services North America And Europe
November 6, 2009 | John McCarthy, Pascal MatzkeAs the global economic downturn continues to put pressure on IT budgets, companies are taking a variety of measures to get more value for the money spent on IT services. But unlike the last...
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For CIO Professionals
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Report Capgemini Consulting Is Moving To Become A Global Transformation Partner For M&A
M&A Services SWOT Analysis: Capgemini Consulting, Q4 2009
October 21, 2009 | Daniel Krauss, Pascal MatzkeCapgemini Consulting, the newly formed global consulting business unit of Capgemini, provides a well-defined portfolio for mergers and acquisitions (M&A) services. This step of globalizing its...
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For Sourcing & Vendor Management Professionals
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Report Xerox's Acquisition Of ACS Underscores A Converging Market
The Company Makes A Bold Services Play
On September 28, 2009, Xerox announced that it was purchasing the business process outsourcing (BPO) company Affiliated Computer Services (ACS), in a deal valued at approximately $6.4 billion....
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For CIO Professionals
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Report Tata Consultancy Services: Using The Downturn To Reposition Its IT M&A Services
M&A Services SWOT Analysis: Tata Consultancy Services (TCS), Q4 2009
October 6, 2009 | Daniel Krauss, Pascal MatzkeTata Consultancy Services (TCS) has primarily focused on the mergers and acquisitions (M&A) IT requirements of clients in the financial services industry for many years. Backed by its strong IT...
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For CIO Professionals
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Report Dell's Plans to Acquire Perot Systems
One Small — Though Challenging — Step Toward Dell's Services Aspirations
While the proposed acquisition of Perot Systems by Dell does not come as a surprise — Dell has been orchestrating a more determined services strategy — it anchors the commitment. The deal, valued...
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For CIO Professionals
Report
Report Market Momentum: IT Services And Outsourcing Market, H1 2009
July 29, 2009 | Pascal MatzkeForrester's biannual review of the key events in the IT services and outsourcing market reveals how providers are responding to the severe macroeconomic conditions and continuing their...
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For CIO Professionals
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Report How To Participate In ICT Spending Plans Of Economic Stimulus Packages
Tech Vendors Need To Offer A Holistic Vision To Policymakers
May 20, 2009 | Pascal MatzkeInvestment in information and communication technologies (ICT) is an important element of many economic stimulus packages around the globe. In particular, the new US administration strives to...
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For CIO Professionals
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Report IBM Offers A Broad M&A Services Portfolio With Strong Integration Capabilities
M&A Services SWOT Analysis: IBM Global Business Services, Q2 2009
April 27, 2009 | Daniel Krauss, Pascal MatzkeIBM Global Business Services (IBM GBS) provides a broad mergers and acquisitions (M&A) services portfolio, which is also fueled by IBM's ample M&A knowledge and business expertise. The company...