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  • Jeffrey S. Hammond

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  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Mobile Enterprise Application Services Providers, Q1 2017

    Leading Providers Blend Design, Tech, And Business For Transformational Mobile Enterprise Apps
    March 22, 2017 | Jeffrey S. Hammond, Liz Herbert

    Mobile enterprise apps for employees and partners tend to get less attention than customer-facing ones, but they are critical to a digital enterprise. Application development and delivery (AD&D)...

  • For Application Development & Delivery Professionals

    Report

    Report Organize For Mobile Development Success

    Organization: The Mobile App Development Playbook

    Customer expectations are soaring as the mobile mind shift accelerates. To meet them, mobile development teams must release high-quality apps multiple times per year. It's important to focus on...

  • For Application Development & Delivery Professionals

    Report

    Report Mobile-First, Low-Code Platforms Close The "App Gap"

    The Mobile Low-Code Landscape Has Solutions For All Skill Levels
    March 2, 2017 | Jeffrey S. Hammond

    As mobile devices become ubiquitous, customer engagement is shifting to the mobile channel. This puts application development and delivery (AD&D) leaders under pressure to quickly deliver mobile...

  • For Application Development & Delivery Professionals

    Report

    Report Mantra For Customer-Obsessed Software Leaders: Deliver More, Develop Less

    Vision: The Application Development Strategy, Structure, And Sourcing Playbook
    January 18, 2017 | John R. Rymer, Liz Herbert

    Now that your application development and delivery (AD&D) teams can more quickly produce apps to win, serve, and retain customers, reorient your strategy, structure, and sourcing to support a...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Use Analytics To Create Mobile Best Practices

    Continuous Improvement: The Mobile eBusiness Playbook
    January 17, 2017 | Julie A. Ask, Jeffrey S. Hammond

    Few digital business professionals use mobile to transform customer experiences. They too often approach the use of mobile by asking "What should I do?" rather than "How should I do it?" Forrester...

  • For Application Development & Delivery Professionals

    Report

    Report Choose The Right Mobile Development Solutions

    Tools And Technology: The Mobile App Development Playbook

    Traversing the mobile app dev technology landscape is challenging — particularly in light of different mobile development approaches, the range of infrastructure capabilities, and the development...

  • For Application Development & Delivery Professionals

    Report

    Report Build Five-Star Mobile Apps

    Processes: The Mobile App Development Playbook

    Companies hoping to reach customers through the mobile channel need to ensure their apps get high ratings. So what's the best way to structure a development shop to build a highly rated app? For...

  • For Application Development & Delivery Professionals

    Report

    Report Customer Obsession Will Remake AD&D Tools And Supporting Technologies

    Tools And Technology: The Application Development Strategy, Structure, And Sourcing Playbook
    December 29, 2016 | John R. Rymer, Jeffrey S. Hammond

    Application development and delivery (AD&D) leaders shifting to modern application development are like acrobats performing above a flimsy net. The tools and technologies they need to support the...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Building A Mobile Business Case: It's A Steep Climb

    Business Case: The Mobile eBusiness Playbook
    December 23, 2016 | Julie A. Ask, Jeffrey S. Hammond

    Mobile used to be cheap. It isn't anymore. The days of driving impressive returns from a mobile-optimized website or app that replicates the functionality of your website are long gone. Moreover,...

  • For Application Development & Delivery Professionals

    Report

    Report Amazon Moves To The Edge Of The Internet Of Things

    AWS Greengrass Extends Amazon's Serverless Programming Model Beyond The Public Cloud
    December 2, 2016 | Jeffrey S. Hammond, Frank E. Gillett

    Application development and delivery (AD&D) teams that build connected products or connected business operations turn to cloud-based internet of things (IoT) platforms to accelerate their efforts....

  • For Application Development & Delivery Professionals

    Report

    Report Meet The Digital Architects Of Your Technology Strategy

    November 4, 2016 | Jeffrey S. Hammond, Ted Schadler

    A new cadre of software experts we call digital architects is transforming technology architecture with open source software, cloud services, and Agile development. Application development and...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Predictions 2017: Mobile Is The Face Of Digital

    Landscape: The Mobile eBusiness Playbook
    November 1, 2016 | Julie A. Ask, Dan Bieler

    Mobile is the face of digital: the core of customer experience for leading firms across a breadth of industries. Consumer app fatigue is forcing digital business professionals to offer a portfolio...

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: B2C Mobile Services Providers, Q4 2016

    The 13 Providers That Matter Most And How They Stack Up
    October 26, 2016 | Liz Herbert, Jeffrey S. Hammond

    In our 20-criteria evaluation of B2C mobile services providers, we identified the 13 most significant ones — AKQA, Bottle Rocket, CapTech Ventures, Deloitte, Fuzz, IBM, L&T Infotech, Mobiquity,...

  • For Application Development & Delivery Professionals

    Report

    Report Vendor Landscape: B2C Mobile App-Dev Shops For Large Enterprises

    Most Providers Proclaim To "Show, Not Tell" — But Few Really Do
    October 26, 2016 | Liz Herbert, Jeffrey S. Hammond

    Customer-obsessed firms want to nail mobile moments, but many lack a cohesive consumer mobile app strategy. All too often we see business-to-consumer (B2C) app strategies suffer from apps that have...

  • For Application Development & Delivery Professionals

    Report

    Report Designing Developers' Spaces

    Businesses Need Developers — Developers Need Authentic, Connected Physical Workspaces
    September 20, 2016 | Jeffrey S. Hammond, Amanda LeClair

    Like it or not, your company is in competition for software talent. Engaging, innovative workspaces are no longer just for startups; they're a prerequisite for any organization looking to attract...

  • For Application Development & Delivery Professionals

    Report

    Report Tackling The Cultural Challenges Of Agile And DevOps Transformations

    The Immersive Intervention Approaches Of IBM And Pivotal Labs Show Promise
    September 1, 2016 | John R. Rymer, Jeffrey S. Hammond

    In their pursuit of fast delivery, many application development and delivery (AD&D) organizations have tried using Agile coaching in concert with new methodologies and tools. The results are often...

  • For Application Development & Delivery Professionals

    Report

    Report The Future Of Mobile Experience Development

    Vision: The Mobile App Development Playbook

    The mobile computing revolution rivals the move from monolithic systems to client-server in the 1990s. Similarly, we're seeing massive architecture changes as companies modernize the way they build...

  • For Application Development & Delivery Professionals

    Report

    Report Developer Internship Programs Accelerate Growth Of High-Performance Teams

    Best Practices For Recruiting And Retaining Rising Development Talent In A Hypercompetitive Market
    August 12, 2016 | Jeffrey S. Hammond

    Recruiting quality developers is hard in a seller's market, and it's only getting more so as the developer gap grows. One way smart development leaders staff high-performance teams is by creating a...

  • For Application Development & Delivery Professionals

    Report

    Report Build Mobile Experiences That Drive Engagement

    Executive Overview: The Mobile App Development Playbook

    The mobile mind shift is driving businesses' customers and stakeholders to expect (and demand) support for a wide variety of smartphones and tablets. But for application development and delivery...

  • For Application Development & Delivery Professionals

    Report

    Report Virtual Reality: The Next Frontier For Enterprise Developers

    Development Leaders Must Anticipate New Roles And Tools To Ensure VR Success

    After a false start in the 1990s, the virtual reality (VR) market will finally realize its potential over the next few years. Early adopters are already developing VR experiences, but the tools and...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: The Digital Doppelgänger Accelerates IoT Software

    A New IoT Programming Pattern Enables Digital-Physical Convergence
    June 24, 2016 | Jeffrey S. Hammond

    With internet of things (IoT) projects proliferating, software development teams are successfully applying best practices from high-velocity mobile app development, modifying them on the fly to...

  • For Application Development & Delivery Professionals

    Report

    Report How To Capture The Benefits Of Microservice Design

    Three Phases Of Adoption Begin With Today's Programming Models And Platforms

    Developing software using microservice design is the hot new approach. Why? Microservices promise implementation flexibility, graceful scaling, faster delivery, and higher resiliency. But...

  • For Application Development & Delivery Professionals

    Report

    Report Measuring Mobile Apps

    Continuous Improvement: The Mobile App Development Playbook
    May 25, 2016 | John M. Wargo, Jeffrey S. Hammond

    App users drive development teams to deliver new features and capabilities. Mobile performance management tools provide an essential feedback loop to guide the content of these updates. The...

  • For Application Development & Delivery Professionals

    Report

    Report The (Social) Future Of Software Development

    Close Your Developer Gap By Appealing To Developers' Social Side
    May 4, 2016 | Jeffrey S. Hammond

    Application development and delivery (AD&D) leaders are facing a crisis in the kitchen: There don't seem to be enough top chefs to go around. A gap exists between the supply of good developers and...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Organize For Mobile Success

    Organization: The Mobile eBusiness Playbook
    April 7, 2016 | Julie A. Ask, Jeffrey S. Hammond

    As firms mature their mobile strategies in 2016 and beyond, the C-suite must take ownership of mobile initiatives to ensure the dedication, processes, and resources they require. This report helps...

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