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  • Christopher Mines

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  • For Application Development & Delivery Professionals

    Report

    Report Transforming Software Leadership For Customer Obsession

    Executive Overview: The Application Development Strategy, Structure, And Sourcing Playbook
    January 3, 2017 | Christopher Mines, John R. Rymer

    Five years into the age of the customer, a 20-year business cycle, the opportunities and challenges for software pros are clearer than ever. Four initiatives — mobile-first, customer obsession,...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: BPM Service Providers, Q4 2016

    The 12 Providers That Matter Most And How They Stack Up
    November 22, 2016 | Christopher Mines, Clay Richardson

    In our 21-criteria evaluation of business process management (BPM) service providers, we identified the 12 most significant ones and researched, analyzed, and scored them. This report shows how...

  • For CIO Professionals

    Report

    Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

  • For CMO Professionals

    Report

    Report Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy
    June 30, 2016 | Christopher Mines, Duncan Jones

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

  • For CIO Professionals

    Report

    Report Brief: AT&T Delivers Its Network On Demand

    AT&T's NoD Capabilities Are The Basis For A New Category Of Services Aligned With Customer Requirements
    October 28, 2015 | Dan Bieler, Christopher Mines

    Secure, stable network connectivity is a prerequisite for businesses using cloud, mobile, big data, and Internet-of-Things (IoT) solutions. To underestimate the significance of quality network...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: VMworld 2015 Reveals A Disruptor In Transition

    VMware Woos Cloud-Native Developers In Its Quest To Overcome Its Innovator's Dilemma
    October 1, 2015 | Lauren E. Nelson, Dave Bartoletti

    VMware recently revealed the direction that it's heading at its annual VMworld conference. In 2013, VMware announced its pursuit of three complementary product strategies for the BT agenda: 1)...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Systems Of Engagement Take Center Stage

    The Three Complementary Classes Of Modern Software
    May 16, 2014 | Christopher Mines, Khalid Kark

    Software is THE crucial element of business success in the age of the customer. It captures the essence of companies' value and brand promise and provides the means of engagement for customers. For...

  • For CIO Professionals

    Report

    Report Mapping The Connected World

    Software Control Of The Physical World Will Change Your Business
    October 31, 2013 | Christopher Mines, Michele Pelino

    A technology revolution is brewing that uses sensors, networks, and analytics software to connect physical objects and infrastructure to computing systems, providing an unprecedented view into the...

  • For CIO Professionals

    Report

    Report Six Business Technology Trends That Will Propel Your Firm In 2013

    From Technology Foundations To Business Outcomes
    March 19, 2013 | Christopher Mines

    Forrester sees six important trends unfolding in business technology (BT), where information technology will most directly and visibly affect business outcomes. Not having an initiative or effort...

  • For CIO Professionals

    Report

    Report Emerging Markets And Technologies Drive Tech Industry Growth

    Forrester's 2012 Tech Industry Predictions
    January 26, 2012 | Christopher Mines

    2012 is the year that the performance of emerging markets will be crucial to the growth prospects of the global technology industry. In particular, the top tier of the emerging markets —...

  • For CIO Professionals

    Report

    Report Forrsights: The Macro Trends Shaping The Tech Industry This Decade

    Emerging Opportunities And Imperatives For An IT Industry In Transformation
    November 28, 2011 | Christopher Mines

    Rather than quietly maturing into middle age as it enters its seventh decade, the information and communications technology (ICT) industry is continuing to evolve rapidly. The ICT landscape is...

  • For CIO Professionals

    Report

    Report Corporate Sustainability Will Depend On IT Solutions

    Six Types Of IT For Sustainability Solutions Drive Sustainable Performance
    October 18, 2011 | Christopher Mines

    Improving the environmental sustainability of corporate processes and products is slowly but surely moving up the strategic agenda of large companies around the world. In interviewing...

  • For CIO Professionals

    Report

    Report Another Year Of Outperformance For The Tech Industry

    Forrester's 2011 Tech Industry Predictions
    January 31, 2011 | Christopher Mines

    In this report, we highlight macro trends and specific predictions that indicate the directions of growth and disruption for the technology industry in 2011.

  • For CIO Professionals

    Report

    Report Predictions 2010: The Tech Industry Rebounds Faster Than The Overall Economy

    January 29, 2010 | Christopher Mines

    The technology industry will be among the bright spots of the global economic recovery in 2010. We forecast that IT purchases (measured in US dollars) will grow by more than 8% over the depressed...

  • For CIO Professionals

    Report

    Report Market Overview: The State Of Enterprise Green IT Adoption, Q4 2009

    December 24, 2009 | Christopher Mines

    Forrester's sixth enterprise green IT survey shows that adoption of green IT practices are rebounding despite the ongoing economic recession. Enterprises are taking a slow but steady approach to...

  • For CIO Professionals

    Report

    Report Market Overview: The Advent Of Enterprise Carbon And Energy Management Systems

    Sketching The New Opportunities For IT Vendor Strategists
    November 17, 2009 | Christopher Mines

    A new liability is coming onto the collective balance sheet of companies around the world: carbon. In the context of increasing awareness of the business and societal risks of climate change,...

  • For CIO Professionals

    Report

    Report The Value Of A Green IT Maturity Assessment

    Introducing Forrester's Green IT Maturity Assessment Methodology
    October 20, 2009 | Doug Washburn, Christopher Mines

    CIOs recognize the importance of environmental considerations in planning IT operations, but they are often unsure about how to put that recognition into action. With sustainability rising on the...

  • For CIO Professionals

    Report

    Report Market Update: European Systems Integrators Up Their Investments In Green IT Services

    September 14, 2009 | Christopher Mines

    European systems integrators (SIs) Getronics, Orange Business Services, and Siemens IT Solutions and Services are stepping up their efforts to build consulting and implementation practices helping...

  • For CIO Professionals

    Report

    Report Green IT Adoption By Geography, Q2 2009

    July 17, 2009 | Christopher Mines

    This data chart provides data of green IT adoption and trends by geography.

  • For CIO Professionals

    Report

    Report Green IT Adoption By Industry, Q2 2009

    July 17, 2009 | Christopher Mines

    This data chart highlights green IT adoption and trends by industry.

  • For CIO Professionals

    Report

    Report Market Overview: The Recession Dents Green IT's Global Momentum

    July 16, 2009 | Christopher Mines

    The recession is taking a bite from the growth of enterprise adoption of green IT policies and practices. Forrester's latest enterprise green IT survey reveals slowing adoption of green IT...

  • For CIO Professionals

    Report

    Report Client Firms Scrutinize Green IT Services Providers

    Providers: Polish Your Value Proposition To Differentiate
    July 2, 2009 | Christopher Mines

    Data from Forrester's Business Data Services surveys show continued interest in green IT services. One-third of the surveyed enterprises plan for a green IT services engagement in the coming year....

  • For CIO Professionals

    Report

    Report Market Momentum: Green IT 2008

    A Look At Sustainability Announcements Of Leading Systems Vendors
    April 29, 2009 | Christopher Mines

    We reviewed the sustainability-related activities of 13 leading IT systems vendors from 2007 to 2008 by examining public announcements on their Web sites. Three takeaways emerged from our analysis:...

  • For CIO Professionals

    Report

    Report Market Overview: Green IT Services

    A Bright Outlook For IT Sustainability Consulting
    April 24, 2009 | Christopher Mines

    IT services companies are responding to client needs by building green IT and corporate sustainability practices. We continue to forecast very healthy growth — 60% CAGR —for this...

  • For CIO Professionals

    Report

    Report Mapping IT's Green Opportunities

    Get Ready For Green IT 2.0
    March 5, 2009 | Christopher Mines

    Vendor strategists must raise their sights to take in and capture the full value of IT across the landscape of green business opportunity. The foreground of energy efficiency and waste reduction...

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