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  • Tech Sector Economics

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  • For Sourcing & Vendor Management Professionals

    Report

    Report The Forrester Wave™: Global BYOD Management Services, Q2 2014

    Analysis Of 13 Top Integrators And Specialists Representing The Emerging BYOD Ecosystem And How They Stack Up
    June 25, 2014 | Christopher Andrews

    Enterprise mobility is a top item on every organization's business and IT agenda — a reflection of the "mobile mind shift" that has already made its mark on 21st century business. Mobile...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Setting A Technology Sourcing Strategy For Digital Disruption

    November 19, 2013 | Liz Herbert, Christopher Andrews

    Technology-sourcing strategists face increasing pressure to support organizational goals of innovation and disruption in a digital world. Most organizations are still in the early stages of their...

  • For Sourcing & Vendor Management Professionals

    Report

    Report SVM Professionals Can Play A Greater Role In Videoconferencing Strategy

    Videoconferencing Players Are Ready To Deliver With Better Solutions
    December 15, 2010 | Christopher Andrews, Caroline Roeleveld-Hoekendijk

    Although the videoconferencing market has existed for more than 20 years, several trends indicate that the market is at an inflection point. Across the marketplace, leading videoconferencing...

  • For Sourcing & Vendor Management Professionals

    Report

    Report How The Adoption Of Several Important Emerging Technologies Affects Sourcing

    August 31, 2010 | Christopher Andrews

    Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying...

  • For Sourcing & Vendor Management Professionals

    Report

    Report SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

    August 3, 2010 | Christopher Andrews

    Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Xerox's Acquisition Of ACS Underscores A Converging Market

    The Company Makes A Bold Services Play
    October 6, 2009 | Christopher Andrews, Pascal Matzke

    On September 28, 2009, Xerox announced that it was purchasing the business process outsourcing (BPO) company Affiliated Computer Services (ACS), in a deal valued at approximately $6.4 billion....

  • For CIO Professionals

    Report

    Report Dell's Plans to Acquire Perot Systems

    One Small — Though Challenging — Step Toward Dell's Services Aspirations
    September 22, 2009 | Pascal Matzke, Christopher Andrews

    While the proposed acquisition of Perot Systems by Dell does not come as a surprise — Dell has been orchestrating a more determined services strategy — it anchors the commitment. The deal, valued...

  • For Sourcing & Vendor Management Professionals

    Report

    Report How The Recession Is Affecting Tech Vendors

    Despite The Challenges, Tech Strategists Seek To Innovate And Provide Solutions
    July 10, 2009 | Christopher Andrews

    For the first few months of 2009, many technology companies operated in a general state of confusion. As the credit crunch of late 2008 took its toll on spending, technology vendors were adapting...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Five Strategic Priorities That Change In A Recession

    New Market Conditions Force Vendor Strategists To Align Short- And Long-Term Goals
    February 18, 2009 | Christopher Andrews

    The economic crisis that hit financial markets in October 2008 has taken its toll on the technology industry. IT customers — many of whom were in a state of confusion in late 2008 — have now...

  • For Sourcing & Vendor Management Professionals

    Report

    Report What The Events At Satyam Mean For IT Service Providers

    January 26, 2009 | Christopher Andrews, Sudin Apte

    In early January, Satyam sent shock waves across the IT services industry when its founder, B. Ramalinga Raju, revealed that he was responsible for deep accounting irregularities at the company....

  • For Sourcing & Vendor Management Professionals

    Report

    Report Selling IT Services In An Economic Downturn

    When Economic Conditions Are Poor, Segmentation And Positioning Matter More Than Ever
    November 4, 2008 | Christopher Andrews

    The global credit crunch is beginning to affect providers of IT services and outsourcing. Vendors in this market have spent years building up their value-added service offerings in an effort to...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Infosys Adapts To Global Market Change

    The Axon Acquisition Denotes A Major Shift In Infosys' Global Growth Strategy
    September 22, 2008 | Christopher Andrews

    With its proposed $753 million acquisition of UK-based consulting firm Axon Group, Infosys is taking a big step to reposition itself in an increasingly challenging market environment. Like most of...

  • For Sourcing & Vendor Management Professionals

    Report

    Report Attracting Venture Capital Investment In An Uncertain Economy

    How Fears Of A Recession In 2008 Will Affect Your Funding Opportunities
    March 10, 2008 | Christopher Andrews

    Uncertainty in the world's financial markets has dominated the world news in 2008 — and technology strategists are taking notice. Many of these strategists have the technology bubble of 1999 to...