Search Results
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Report Use The Customer-Obsessed Operating Model To Drive Strategic Portfolio Optimization
Continuous Improvement: The Strategic Portfolio Management Playbook
June 12, 2018 | Margo VisitacionMushrooming demand for new products and services in today's fast-paced business environment challenges portfolio management. Funding strategically aligned initiatives and directing valuable...
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Report Use Objectives And Key Results To Build A Better Strategic Portfolio
Benchmarks: The Strategic Portfolio Management Playbook
June 8, 2018 | Margo VisitacionCustomer-focused organizations continue to struggle with measuring the impact of programs. Traditional key performance indicators (KPIs) bring limited visibility to portfolio optimization because...
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Report Now Tech: Agile Requirements Management Tools, Q2 2018
Forrester's Overview Of 22 Agile Requirements Management Providers
Software development teams use agile requirements management (RM) tools to connect design and development, reduce technical debt, and maintain structure while scaling Agile. But to access these...
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Report Now Tech: Professional Services Automation Tools, Q2 2018
Forrester's Overview Of 17 Professional Services Automation Providers
April 2, 2018 | Margo Visitacion, Alex KramerCustomer insights (CI) professionals in project-based businesses can use professional services automation (PSA) tools to improve project delivery by automating critical processes and increasing...
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Report Create Sustainable Process Innovation
Advanced Level: Process Practices For IT Transformation
Technology leaders must sustainably innovate customer-focused processes to beat the competition. Customer-focused, automated design and development processes enable teams to deliver high-impact...
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Report Put Customers At The Center Of Tech Processes
Intermediate Level: Process Practices For IT Transformation
February 14, 2018 | Margo VisitacionTechnology leaders at the intermediate level must advance IT with customer-focused processes that maximize value delivered. Once established practices are in place, it's time to focus on putting...
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Report How To Turn Process From A Hindrance To A Help
Beginner Level: Process Practices For IT Transformation
Technology leaders must establish customer-focused processes that maximize value delivered. Standing in their way are outdated organizational models, disconnected technology platforms, and legacy...
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Report Eight Steps To Optimize Strategic Portfolio Management
Strategic Plan: The Strategic Portfolio Management Playbook
February 1, 2018 | Margo VisitacionEnterprise architecture (EA) and portfolio management professionals must leverage strategic portfolio management to guide the right investment decisions while enabling Agile delivery of products...
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Report The Agile Organization: Take A Portfolio-Driven Approach To Thrive
Business Case: The Strategic Portfolio Management Playbook
January 24, 2018 | Margo VisitacionOrganizations often experience collisions when managing unique workflows that support systems of record and systems of engagement. To minimize this, organizations must embrace their diversity, but...
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Report Agile PMOs Focus On Portfolios, Not Projects
Organization: The Strategic Portfolio Management Playbook
October 2, 2017 | Margo VisitacionResponding to demand for high-quality customer experience, firms are pervasively adopting Agile and taking on more initiatives. When these digital initiatives scale, the lack of enterprise program...
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Report Embrace Decentralized Decision Making, But Keep Planning Holistic
Processes: The Strategic Portfolio Management Playbook
September 22, 2017 | Margo VisitacionAs companies prepare for 2018, improving customer experience joins revenue growth and cost reduction as a top-three priority. Changing customer demands mean that firms must plan continuously, and...
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Report The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017
Six Leaders Provide Agile Tools To Drive Digital Transformation
September 20, 2017 | Margo Visitacion, Robert StroudIn our 27-criteria evaluation of strategic portfolio management (SPM) software solutions providers, we identified the 13 most significant ones — AgileCraft, CA, Changepoint, Decision Lens,...
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Report Strategic Portfolio Management Is Agile
Vision: The Strategic Portfolio Management Playbook
July 14, 2017 | Margo VisitacionAgility is now a prerequisite for firms to continuously execute on their digital strategy. Enterprise architecture (EA) professionals and portfolio managers must support their business partners to...
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Report Portfolio Ecosystems Continue To Evolve
Landscape: The Strategic Portfolio Management Playbook
July 13, 2017 | Margo VisitacionThe increasing role of digital transformation in outstanding customer experiences forces firms to take a strategic approach to portfolio management. Delivering in fast-paced business environments...
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Report Link Strategic Portfolios To BT Road Maps To Win, Serve, And Retain Customers
Road Map: The Strategic Portfolio Management Playbook
April 12, 2017 | Margo VisitacionTo deliver on strategies that enhance customer experience, organizations must improve their ability to deliver on their strategic portfolios. By using them as a road map for prioritizing and...
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Report Portfolio Ecosystem: The Central Nervous System For Delivering Business Strategy
Tools And Technology: The Strategic Portfolio Management Playbook
March 3, 2017 | Margo VisitacionCRM solutions act as the customer system of record and enterprise resource planning (ERP) solutions act as the financial system of record, giving companies insight into their customers and...
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Report Assess Your Readiness For Strategic Portfolio Management
Assessment: The Strategic Portfolio Management Playbook
February 17, 2017 | Margo VisitacionStrategic portfolio management (SPM) practices enable an organization to select and execute on investments necessary to embrace a customer-obsessed operating model. This report and assessment tool...
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Report Strategic Portfolio Management Drives Customer-Obsessed Company Success
Executive Overview: The Strategic Portfolio Management Playbook
February 8, 2017 | Margo Visitacion, Alex CullenCustomer-obsessed companies need a portfolio-centered approach to both strategic planning and product delivery. Planning disciplines transition from annual to continuous; organizational structures...
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Report Reshape Budgeting Practices For Agile
Performance Management: The Strategic Portfolio Management Playbook
January 23, 2017 | Margo VisitacionIn the battle to win new customers, companies are increasingly turning to Agile practices to deliver apps that provide great customer experiences. However, Agile requires organizations to rethink...
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Report Deliver Outstanding Customer Experience With Agile Resource Management
Organize By Capability To Increase Productivity
October 25, 2016 | Margo VisitacionDelivering outstanding customer experiences at speed requires companies to seamlessly combine planning and delivery. Firms making the transition to digital business more frequently use technology...
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Report The Forrester Wave™: Enterprise Collaborative Work Management, Q4 2016
The 13 Providers That Matter Most And How They Stack Up
October 17, 2016 | Margo VisitacionIn our 25-criteria evaluation of enterprise collaborative work management (CWM) providers, we identified the 13 most significant ones — Asana, Atlassian, Clarizen, Huddle, LeanKit, LiquidPlanner,...