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  • Frank Liu

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  • For CIO Professionals

    Report

    Report Applying Forrester's International Research On Enterprise Public Cloud Platforms

    Understand The Local Differences That Affect Your Cloud Plans, Using Four Forrester Wave™ Evaluations From Around The World
    January 30, 2017 | Paul Miller, John R. Rymer

    In a series of four tightly connected Forrester Wave reports, we evaluated the 18 most significant providers of public cloud platforms. Separately, these reports evaluated vendors in four contexts:...

  • For Application Development & Delivery Professionals

    Report

    Report Breakout Vendors: SaaS Business Applications In China

    Emerging Software-As-A-Service Vendors Are Growing Fast And Starting To Disrupt Traditional Software Segments
    January 12, 2017 | Frank Liu, Liz Herbert

    Software-as-a-service (SaaS) applications are becoming an option to replace or complement on-premises software in China. Major global SaaS vendors such as Salesforce and Workday have no presence in...

  • For Infrastructure & Operations Professionals

    Report

    Report Scoring Forrester's 2016 Cloud Predictions

    We Were Spot On For Most, Developing On Others, And Wrong On One
    December 22, 2016 | Lauren E. Nelson, Dave Bartoletti

    Every year, Forrester predicts what lies ahead for cloud in the year to come. In late 2015, we predicted the rise of hybrid cloud managers, the consolidation of cloud vendors, the movement of...

  • For Infrastructure & Operations Professionals

    Report

    Report OpenStack's Global Traction Expands For Its Newton Release

    OpenStack Summit And Newton Update, Q4 2016
    December 19, 2016 | Lauren E. Nelson, Frank Liu

    OpenStack has grown into a de facto standard platform for the private cloud market and now serves as the foundation for public clouds, particularly in Europe and China. This report analyzes the...

  • For CIO Professionals

    Report

    Report Market Overview: SaaS Is Gaining Momentum In The World's Largest Digital Market

    Software-As-A-Service Has Already Become A Key Option For Chinese CIOs To Enable Business Agility And Digital Innovation
    November 9, 2016 | Frank Liu

    As Chinese firms pursue business agility and innovation, they are adopting a wide variety of software-as-a-service (SaaS) applications. But China's SaaS market is very different from the global...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Public Cloud Platforms In China, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    November 8, 2016 | Frank Liu, Charlie Dai

    In our 38-criteria evaluation of public cloud platform providers in China, we identified the 10 most significant ones — Alibaba Cloud, Amazon Web Services (AWS), Baidu, Huawei, JD.com, Kingsoft,...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2017: Customer-Obsessed Enterprises Launch Cloud's Second Decade

    Ten Key Developments In Cloud Computing Shape The Industry In 2017
    November 2, 2016 | Dave Bartoletti, Lauren E. Nelson

    Cloud computing has been one of the most exciting and disruptive forces in the tech market in the past decade. The cloud market will accelerate faster in 2017 as enterprises around the world look...

  • For CIO Professionals

    Report

    Report Vendor Landscape: The Public Cloud Platform Market Is Consolidating In China

    Digital Transformation Initiatives Are Accelerating The Maturation Of The Market
    July 27, 2016 | Frank Liu

    Chinese CIOs are increasingly turning to public cloud services to fuel digital transformation at their firms but face challenges in choosing appropriate and trusted providers as strategic partners...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Retailers Must Embrace In-Store Technologies To Differentiate

    Smart Chinese Retailers Leverage In-Store Technologies To Achieve Operational Excellence And Then Drive The Customer Experience
    July 15, 2016 | Frank Liu

    The rising expectations and digital behaviors of empowered shoppers in China are compelling retailers to improve their in-store customer experience to boost loyalty and drive business growth....

  • For CIO Professionals

    Report

    Report Brief: Huawei Will Become A Key Enabler Of Digital Business

    Evaluate Huawei's Capabilities For Your Digital Transformation
    May 31, 2016 | Charlie Dai, Paul Miller

    In the age of the customer, CIOs must make the business technology (BT) agenda their top priority. This will require sourcing enhanced operational capabilities through a partner ecosystem to...

  • For CIO Professionals

    Report

    Report Vendor Profile: Aliyun, Q2 2016

    CIOs Should Pay Attention To This Key Chinese Public Cloud Vendor
    May 2, 2016 | Frank Liu

    CIOs are embracing public cloud services to accelerate their firms' digital business transformation. The Chinese public cloud landscape differs greatly from the global one, so CIOs in China looking...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: OpenStack Summit, Q2 2016

    Mitaka Summit Quantifies Enterprise Adoption And Focuses On Usability
    May 2, 2016 | Lauren E. Nelson, Paul Miller

    Cloud computing is a linchpin of a digital business. While the major public cloud providers have their own proprietary platforms, hybrid services that include private cloud favor the OpenStack...

  • For CIO Professionals

    Report

    Report Brief: China Tech Spending By Industry, 2016

    Digital Business Drives Tech Spending In China
    April 5, 2016 | Frank Liu

    China's recent macroeconomic performance has cast a veil of uncertainty over the prospects for global economic growth in 2016. Similarly, many vertical industries in China will continue to grow...

  • For Infrastructure & Operations Professionals

    Report

    Report Improve The Customer Experience With Engagement Platform Technologies

    February 27, 2016 | Frank Liu

    Chinese consumers have high expectations when it comes to using mobile devices to interact with businesses; companies that fail to live up to these expectations risk losing them to competitors....

  • For CIO Professionals

    Report

    Report Brief: Huawei Is Progressing Toward BT With Cloud Moves

    Huawei Technologies Has An Established, China-Focused Cloud Strategy
    February 1, 2016 | Frank Liu

    Huawei's Cloud Congress event provided a glimpse into the firm's progress toward becoming an enterprise cloud vendor. Since entering the enterprise space in 2011, Huawei Technologies has bolstered...

  • For Infrastructure & Operations Professionals

    Report

    Report Breakout Vendors: Cloud Computing In China

    These Chinese Startups Will Fuel And Optimize Your Cloud Strategy
    January 25, 2016 | Frank Liu

    As companies in China increasingly adopt cloud and reap its business benefits, they will need more innovative cloud services to help them develop their business technology agenda and drive digital...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Leverage OpenStack To Fuel Your Cloud Strategy

    The Dynamics Of The OpenStack Market In China
    January 6, 2016 | Frank Liu

    OpenStack is a rapidly evolving open source cloud platform that has become a popular choice for private cloud in China. Local firms have successfully adopted the platform and an ecosystem of...

  • For CIO Professionals

    Report

    Report Predictions 2016: Business Technology Accelerates In Asia Pacific

    CIOs Investing In Customer-Facing Technologies Face Six Major Changes
    November 4, 2015 | Frederic Giron, Ashutosh Sharma

    CIOs in Asia Pacific (AP) are still investing less in business technology (BT) as a percentage of total tech spending than their counterparts in the US, but BT spending is growing much faster than...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Leverage Private Cloud To Enable Your Customer-Obsessed Strategy

    China Merchants Bank Developed A Private Cloud To Give Its Business The Agility To Innovate
    October 15, 2015 | Frank Liu

    Private cloud approaches to delivering technology infrastructure automate provisioning, allow self-service access, and increase organizations' agility. Because it helps companies increase the...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Hosted Private Cloud Service Providers In China

    Select Your Optimal Use Cases To Effectively Evaluate Vendor Capabilities
    October 15, 2015 | Frank Liu

    Hosted private cloud solutions are fast becoming a staple of hybrid cloud planning and implementation in China. Technology and capital constraints create challenges for firms looking to build...

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Enterprise Public Cloud Platforms In China, Q3 2015

    The 11 Providers That Matter Most And How They Stack Up
    September 30, 2015 | Charlie Dai, Frank Liu

    Public cloud application platforms unlock the agility and economic advantages of cloud computing for digital business globally, but the enterprise public cloud vendor landscape in China is very...

  • For CIO Professionals

    Report

    Report Market Overview: Public Cloud Services In China In 2015

    CIOs Must Embrace Public Cloud Services To Support Business Transformation And Evaluate Options Against Local Requirements
    July 15, 2015 | Frank Liu

    Chinese firms face a triple threat in their highly competitive market: the mobile mind shift of customers, the explosion of eCommerce, and market disruption by fast-moving Internet companies. To...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Harness The Power Of Converged Infrastructure

    Learn From Leading Chinese Firms How To Improve Business Performance With Converged Infrastructure
    July 9, 2015 | Frank Liu

    Infrastructure and operations (I&O) leaders in China are striving to build business technology (BT) capabilities to fulfill the requirements of their business peers. Converged infrastructure (CI)...

  • For Infrastructure & Operations Professionals

    Report

    Report Embrace Business Technologies To Build Your Digital Business

    Top Business Technologies To Keep I&O Pros Relevant In China
    July 8, 2015 | Frank Liu

    Everything and everyone in China is going digital: customers, channels, and competitors. Infrastructure and operations (I&O) professionals must respond by crafting a business technology (BT) agenda...

  • For Infrastructure & Operations Professionals

    Report

    Report Brief: Leverage Best Practices For Your Private Cloud Implementation

    Lesson Learned From Early Adopters In China
    April 22, 2015 | Frank Liu

    Many Chinese organizations have launched private cloud projects but lack specific implementation guidance on how to ensure that these initiatives will deliver the right outcomes. They are also...

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