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  • David K. Johnson
  • IT Process Automation

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  • For Infrastructure & Operations Professionals

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    Report Build A Fitter ITSM Practice

    Processes: The Workforce Enablement Playbook
    November 3, 2016 | David K. Johnson, Elinor Klavens

    Organizations everywhere have begun digital business transformations to stimulate long-term growth. But many are ignoring their most precious assets — the people who sustain and improve the...

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    Report Quick Take: BMC Software — A New Company With A Well-Known Name

    Will The New Executives, New Branding, And Diligent Focus On Customer Experience Be Enough To Retain And Win Customers?
    October 21, 2014 | Eveline Oehrlich, John Rakowski, Amy DeMartine

    Last week, BMC Software held its global users' conference, BMC Engage. The event attracted over 800 BMC customers, 157 implementation and technology partners, 42 showcase booths, and 20 industry...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: Breaking Down VMworld 2014

    Can The Virtual Powerhouse Power Virtually Everything?
    September 2, 2014 | Dave Bartoletti, Henry Baltazar, Richard Fichera

    Last week, VMware presented its latest corporate and product strategy and developments at the annual VMworld conference. The three pillars of VMware's strategy are the software-defined data center...

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