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  • Kyle McNabb

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  • For eBusiness & Channel Strategy Professionals

    Report

    Report The eBusiness Professional's Blueprint For Strategy In The Age Of The Customer

    Four Imperatives To Establish New Competitive Advantage
    September 12, 2014 | Kyle McNabb, Josh Bernoff

    Your customers, empowered by technology, can leave at any moment. To retain their loyalty, companies like Hilton Worldwide and The Home Depot plan to spend hundreds of millions of dollars to...

  • For CIO Professionals

    Report

    Report The CIO's Blueprint For Strategy In The Age Of The Customer

    Four Imperatives To Establish New Competitive Advantage
    September 12, 2014 | Kyle McNabb, Josh Bernoff

    Your customers, empowered by technology, can leave at any moment. To retain their loyalty, companies like Hilton Worldwide and The Home Depot plan to spend hundreds of millions of dollars to...

  • For CMO Professionals

    Report

    Report The CMO's Blueprint For Strategy In The Age Of The Customer

    Four Imperatives To Establish New Competitive Advantage
    September 12, 2014 | Kyle McNabb, Josh Bernoff

    Your customers, empowered by technology, can leave at any moment. To retain their loyalty, companies like Hilton Worldwide and The Home Depot plan to spend hundreds of millions of dollars to...

  • For CIO Professionals

    Report

    Report Top Technologies For Your BT Agenda

    July 29, 2014 | Sharyn Leaver, Kyle McNabb

    In today's competitive environment, investing in business technologies is central to companies' ability to win, serve, and retain customers. Business execs know this, but they don't think that...

  • For Application Development & Delivery Professionals

    Report

    Report Identifying When To SharePoint, Or Not, For Business Content Needs

    Lessons Learned From Early SharePoint Adopters
    January 9, 2009 | Kyle McNabb, Tim Walters, Ph.D.

    Many organizations evaluate Microsoft Office SharePoint Server 2007 to improve how employees collaboratively author, manage, and share documents drives. Yet varying work styles, the wide range of...

  • For Application Development & Delivery Professionals

    Report

    Report So, Thinking Of Alternatives To Microsoft Office?

    Direct Answers To Frequently Asked Questions
    November 11, 2008 | Kyle McNabb

    Enterprises today have something not seen for at least the past decade: unprecedented choice in desktop productivity tools. Google, IBM, open source, and numerous enterprise Web 2.0 vendors offer...

  • For Application Development & Delivery Professionals

    Report

    Report Topic Overview: Microsoft Office SharePoint Server 2007

    April 24, 2008 | Kyle McNabb, Rob Koplowitz

    Forrester's Microsoft Office SharePoint Server (MOSS) 2007 research helps information and knowledge management (I&KM) professionals get to grips with the sometimes viral adoption of Microsoft's...

  • For Content & Collaboration Professionals

    Report

    Report Hewlett-Packard Enters The ECM Race

    How Small But Smart Acquisitions Affect Your ECM Strategies
    April 11, 2008 | Kyle McNabb, Craig Le Clair

    With its acquisition of Exstream Software and announced acquisition of TOWER Software, Hewlett-Packard (HP) has finally put to rest any doubt that the company is targeting enterprise content...

  • For Application Development & Delivery Professionals

    Report

    Report Microsoft Office SharePoint Server (MOSS) 2007 Adoption In A Word: Pervasive

    April 2, 2008 | Kyle McNabb

    This data chart uses data from the March 2008 North American And Western European Enterprise Microsoft Office 2007 Adoption Online Survey to examine trends in adoption of Microsoft Office 2007...

  • For Application Development & Delivery Professionals

    Report

    Report Microsoft Office: The Current And -- Very Likely -- Future King Of Desktop Productivity

    April 2, 2008 | Kyle McNabb

    This data chart uses data from the March 2008 North American And Western European Enterprise Microsoft Office 2007 Adoption Online Survey to examine trends in adoption of Microsoft Office 2007...

  • For Application Development & Delivery Professionals

    Report

    Report Four Roles Needed To Support Persuasive Content Management Initiatives

    January 15, 2008 | Kyle McNabb

    When Forrester introduced persuasive content in 2005, we described it, along with transactional and business content, as a different way for information and knowledge management (I&KM)...

  • For Enterprise Architecture Professionals

    Report

    Report Business Context: A Better Way To Define An ECM Strategy

    December 27, 2007 | Kyle McNabb, Craig Le Clair

    Defining and executing an enterprise content management (ECM) strategy can be frustrating. Tangible needs such as IT cost reduction, system and server consolidation, and keeping the enterprise out...

  • For Application Development & Delivery Professionals

    Report

    Report Enterprise Content Management Alive And Kicking In 2008

    November 21, 2007 | Kyle McNabb

    These data charts use data from Forrester's Business Data Services 2007 Enterprise Software Survey to examine and compare trends of Enterprise Content Management software investments.

  • For Enterprise Architecture Professionals

    Report

    Report Oracle Has Established ECM Suite Leadership

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    Oracle made a big move acquiring enterprise content management (ECM) suite vendor Stellent in 2007. The vendor has quickly taken a proven ECM suite and added it to the substantial Fusion Middleware...

  • For Enterprise Architecture Professionals

    Report

    Report The Forrester Wave™: Enterprise Content Management Suites, Q4 2007

    EMC, IBM, And Oracle Lead, With Open Text Leading Pure Plays
    November 9, 2007 | Kyle McNabb

    Forrester evaluated 11 enterprise content management (ECM) suite vendors across approximately 60 criteria and found that IBM, EMC, and Oracle lead thanks to suite breadth and a focus on enterprise...

  • For Enterprise Architecture Professionals

    Report

    Report EMC Leads ECM Suites With A Focus On Breadth And Depth

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    EMC's Documentum product line outshines most enterprise content management (ECM) suite competitors in its breadth and depth of technology. EMC's very strong document management, document imaging,...

  • For Enterprise Architecture Professionals

    Report

    Report Vignette Is An ECM Suite Strong Performer

    November 9, 2007 | Kyle McNabb

    Vignette no longer markets itself primarily as an enterprise content management (ECM) suite vendor. Instead, Vignette has taken pragmatic steps toward using its imaging and Web content management...

  • For Enterprise Architecture Professionals

    Report

    Report Interwoven Delivers A Strong Performer ECM Suite

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    Interwoven doesn't aggressively market itself as an enterprise content management (ECM) suite provider. Instead, Interwoven focuses its attention on using its strong document management, records...

  • For Enterprise Architecture Professionals

    Report

    Report Alfresco Offers An Open Source ECM Suite Contender

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    Alfresco Software immediately differentiates itself from its ECM suite peers by offering an open source alternative. Alfresco offers a unique approach to ECM that's not solely based on its open...

  • For Enterprise Architecture Professionals

    Report

    Report Xerox Makes Its ECM Suite Entry As A Real Contender

    November 9, 2007 | Kyle McNabb

    Xerox DocuShare established itself as a good document management and document imaging product, but it lacked visibility both within Xerox and in the market. Xerox recently took action to improve...

  • For Enterprise Architecture Professionals

    Report

    Report SAP Does Just Enough To Be An ECM Suite Contender

    The Forrester Wave™ Vendor Summary, Q3 2007
    November 9, 2007 | Kyle McNabb

    Numerous large, global enterprises have made SAP their transactional system backbone. And SAP has been able to take advantage of its position with customers to become more of a middleware and...

  • For Enterprise Architecture Professionals

    Report

    Report Open Text Leads ECM Suite Pure Plays

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    Open Text has assembled its enterprise content management (ECM) suite through its own organic development and multiple acquisitions. The vendor boasts being the largest independent ECM suite vendor...

  • For Enterprise Architecture Professionals

    Report

    Report Microsoft Ranks Among The Strong Performers In ECM Suites

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    Microsoft dove into the enterprise content management (ECM) pool headfirst with Microsoft Office SharePoint Server 2007. And the product shows promise, thanks to strong Microsoft Office...

  • For Enterprise Architecture Professionals

    Report

    Report IBM Leads ECM Suites With The Market's Strongest Platform

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    IBM distances itself from other enterprise content management (ECM) suite vendors by offering the richest core set of ECM capabilities: imaging, document management, content archiving, records...

  • For Enterprise Architecture Professionals

    Report

    Report Hyland Software Is An ECM Suite Strong Performer

    The Forrester Wave™ Vendor Summary, Q4 2007
    November 9, 2007 | Kyle McNabb

    Hyland Software's OnBase product provides an enterprise content management (ECM) suite with imaging and archiving strengths. Its burgeoning business process management (BPM) support, document...