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  • Nick Hayes

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  • For Security & Risk Professionals

    Report

    Report Designate Clear Lines Of Risk And Compliance Accountability With Forrester's RASCI Tool

    Organization: The Governance, Risk, And Compliance Playbook
    December 8, 2017 | Nick Hayes

    Without clearly defined GRC responsibilities, stakeholder involvement flounders, risks go unnoticed and untreated, and company exposure to large fines and devastating crises grows. This report...

  • For Security & Risk Professionals

    Report

    Report Assess Your Digital Risk Protection Maturity

    Use Forrester's Assessment To Structure How You Monitor And Mitigate Digital Risks That Expose Your Brand, Business, And People
    November 3, 2017 | Nick Hayes

    How well do you protect your external digital assets and thwart malicious lookalikes and activity? Most companies underestimate their digital risk exposure and lack monitoring and mitigation...

  • For Security & Risk Professionals

    Report

    Report Assess Your GRC Program With Forrester's GRC Maturity Model

    Assessment: The Governance, Risk, And Compliance Playbook
    October 24, 2017 | Renee Murphy, Nick Hayes

    The Forrester GRC Maturity Model helps risk management professionals objectively assess their GRC efforts to identify areas of weakness as well as centers of excellence, then outline a strategy to...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Third-Party Risk Intelligence

    Products Vie To Augment Your Survey-Based Program
    October 20, 2017 | Claire O'Malley, Nick Hayes

    Increasing business reliance on third-party ecosystems, coupled with worsening market volatility and threats, is forcing risk professionals to manage third-party risk at a new level. Point-in-time...

  • For B2C Marketing Professionals

    Report

    Report Bridge The Divide Between Social Marketing And Compliance

    Social Marketing Best Practices From Financial Services, Healthcare, And Pharmaceuticals For All Marketers
    June 22, 2017 | Erna Alfred Liousas, Nick Hayes

    Adding social to your overall marketing strategy is no easy task for any company. B2C marketers in heavily regulated industries such as financial services, healthcare, and pharmaceuticals face even...

  • For Security & Risk Professionals

    Report

    Report The Top Security Technology Trends To Watch, 2017

    Tools And Technology: The S&R Practice Playbook

    Each year, analysts from across Forrester's security and risk (S&R) research team draw insight from hundreds of client questions, vendor briefings, and consultations; the 40-plus research projects...

  • For Security & Risk Professionals

    Report

    Report Cultivate Culture For Sustained GRC Performance

    Continuous Improvement: The Governance, Risk, And Compliance Playbook
    April 12, 2017 | Nick Hayes

    A corporate culture with strong values is integral to governance, risk, and compliance (GRC) programs — and, therefore, to the entire company. This report explains how significantly culture affects...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Anti-Money-Laundering Solutions, 2017

    Digital Innovation And Stricter Regulations Reinvigorate The AML Market
    March 29, 2017 | Andras Cser, Nick Hayes

    Due to recent global terrorist attacks; corporate corruption; and worsening illicit markets such as drugs, guns, and human trafficking; governments realize the importance of countering criminal and...

  • For Security & Risk Professionals

    Report

    Report Combat GRC Skeptics With A Dynamic Road Map

    Road Map: The Governance, Risk, And Compliance Playbook
    March 8, 2017 | Nick Hayes

    Lofty GRC visions and strategies falter without prescriptive plans that illustrate how you will reach higher GRC maturity and why such efforts are important for your organization. To help foster...

  • For Security & Risk Professionals

    Report

    Report Build The Business Case For GRC

    Business Case: The Governance, Risk, And Compliance Playbook
    February 14, 2017 | Nick Hayes

    Before you can build a GRC program capable of addressing today's top business threats, you first need to obtain the necessary budget and leadership support to turn your GRC vision into reality....

  • For Security & Risk Professionals

    Report

    Report GRC Vision 2017-2022: Customer Demands Escalate As Regulators Falter

    Vision: The Governance, Risk, And Compliance Playbook

    In reaction to sweeping regulations and massive corporate failures, governance, risk management, and compliance (GRC) efforts have evolved slowly over the past 15 years. However, in the next five...

  • For Security & Risk Professionals

    Report

    Report The Forrester Wave™: Digital Risk Monitoring, Q3 2016

    The Nine Vendors That Matter Most And How They Stack Up
    September 28, 2016 | Nick Hayes

    In our 27-criteria evaluation of digital risk monitoring (DRM) solutions, we identified the nine most significant ones — BrandProtect, Crisp Thinking, Digital Shadows, DigitalStakeout, ListenLogic,...

  • For Security & Risk Professionals

    Report

    Report Quick Take: Lessons For Security And Risk Pros From The Yahoo Breach

    Don't Prioritize Corporate Damage Control Over Customers' Interests

    On Thursday, Yahoo announced that cybercriminals had compromised the personal information including names, email addresses, dates of birth, phone numbers, and, in some instances, security questions...

  • For Security & Risk Professionals

    Report

    Report Brief: Microsoft + LinkedIn Will Upend IAM, Blur Lines For Employee Privacy

    S&R Pros Must Strengthen Employee Privacy Oversight And Data Protection Practices

    Microsoft announced plans to acquire social networking site LinkedIn for $26.2 billion in cash, Microsoft's largest acquisition ever. This additional source of data can help to deliver stronger...

  • For Security & Risk Professionals

    Report

    Report Four Ways Cybercriminals Exploit Social Media

    The Weaponization Of Social Media, And How You Can Fight Back
    May 16, 2016 | Nick Hayes

    Sophisticated social engineering, efficient data reconnaissance, software exploits, targeted spearphishing, account takeovers, spam — this is just a small sample of how cybercriminals and other...

  • For Security & Risk Professionals

    Report

    Report Brand Resilience: Addressing The Critical Risks

    How To Measure And Treat Risks To Your Reputation And Brand
    May 12, 2016 | Renee Murphy, Nick Hayes

    In recent years, risk professionals' struggles with reputational risk have come front and center, with countless major brands suffering disastrous impacts to their reputations. Executives typically...

  • For Security & Risk Professionals

    Report

    Report Market Overview: Security User Behavior Analytics (SUBA), 2016

    SUBA Helps S&R Pros Detect And Then Thwart Imminent Internal Attacks

    Security and risk (S&R) leaders are struggling to prevent data breaches, threats from malicious insiders, and fraud. Solutions for security user behavior analytics (SUBA) aim to provide S&R pros...

  • For Security & Risk Professionals

    Report

    Report Build Digital Risk Insight

    Improve Brand Resilience By Monitoring And Analyzing Data Across Social, Mobile, And Web Channels
    February 27, 2016 | Nick Hayes

    While sales, marketing, and other business functions have advanced tools and techniques to make the most of data across digital channels (including social, mobile, and web), risk functions have no...

  • For Security & Risk Professionals

    Report

    Report Benchmark The Performance Of Your GRC Program

    February 18, 2016 | Nick Hayes

    All companies have capabilities to comply with regulations and manage risks in order to meet objectives, but as their global footprint gets larger and more complex, they need more mature...

  • For Security & Risk Professionals

    Report

    Report TechRadar™: Risk Management, Q4 2015

    December 1, 2015 | Nick Hayes

    The technology landscape for risk management is deeper and broader than we can ever remember — and this surge in valuable solutions couldn't be timelier. Risk pros face rising demands from the...

  • For Security & Risk Professionals

    Report

    Report Predictions 2016: Vendors Win, Risk Management Loses

    November 13, 2015 | Renee Murphy, Nick Hayes

    2015 highlighted how ineffective compliance and risk management quickly leads to nightmares for risk pros and business leaders alike. With the unfolding Volkswagen emissions scandal a case in...

  • For Security & Risk Professionals

    Report

    Report Predictions 2016: Social Media Risk

    Why Risk Pros Will Work Harder To Mitigate Reputational Risk
    November 13, 2015 | Nick Hayes, Erna Alfred Liousas

    Social media is an important — and therefore risky — engagement channel for organizations. Companies looking to thrive in the age of the customer leverage social to strengthen their brands and...

  • For B2C Marketing Professionals

    Report

    Report Predictions 2016: Social Gets Reinforcements

    Social Marketers Will Partner With Colleagues In Customer Service And Media Buying

    Both consumers and marketers love to use social media — but brands still struggle to get value from the big social networks. In 2016, social marketers won't just refocus their efforts on tactics...

  • For Security & Risk Professionals

    Report

    Report Predictions 2016: The C-Suite And Cybersecurity

    From Presidential Candidates To CEOs, Security Becomes A Passion
    November 12, 2015 | Nick Hayes, Rick Holland, Heidi Shey

    2015 spooked customers, citizens, and patients worried about financial and medical identity theft. Anthem, Ashley Madison, the US Office of Personnel Management, and Sony all became household names...

  • For Security & Risk Professionals

    Report

    Report Ethics And Compliance Pivot To Provide Business Value

    The State Of Corporate Ethics And Compliance Programs: 2015 And Beyond
    September 1, 2015 | Nick Hayes

    Ethics and compliance play critical roles in corporate performance today. When effective, these functions help companies avoid regulatory fines, reduce operational risks, improve employee...

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