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  • Enza Iannopollo

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  • For Security & Risk Professionals

    Report

    Report The Five Milestones To GDPR Success

    To Meet The May 2018 Deadline, Security And Risk Pros Must Prepare Today
    April 25, 2017 | Enza Iannopollo

    With the deadline to become GDPR-compliant fast approaching, privacy and security professionals must act now. However, the task feels overwhelming. Where should I start? What should I include as...

  • For Security & Risk Professionals

    Report

    Report Assess Your Data Privacy Practices With The Forrester Privacy And GDPR Maturity Model

    Assessment: The Data Security And Privacy Playbook
    April 21, 2017 | Enza Iannopollo, Renee Murphy

    Protecting customers' privacy is a priority for firms around the world. But data privacy standards differ widely from one country to the next — in fact, there are over 100 variations globally....

  • For Customer Insights Professionals

    Report

    Report How To Design And Build A Great Consumer Data Privacy Organization

    Organization: The Customer Trust And Privacy Playbook
    April 3, 2017 | Fatemeh Khatibloo, Heidi Shey

    How companies handle and protect consumer data privacy is much more than a compliance issue. As privacy becomes a competitive differentiator, firms will have to develop a cohesive privacy strategy...

  • For Security & Risk Professionals

    Report

    Report Best Practices For Privacy And GDPR In Financial Services

    March 14, 2017 | Enza Iannopollo

    It's the job of security and privacy professionals in financial services (FS) firms to strike the right balance between more stringent data privacy rules and pressing demand for more innovative and...

  • For Customer Experience Professionals

    Report

    Report Transform Government From The Outside In

    Embrace These Five Imperatives For Smart, Effective Government

    Reformers often say that governments should run more like businesses. We agree. That's why all governments must embrace mobile, big data, customer experience, digital, and privacy — the same five...

  • For Security & Risk Professionals

    Report

    Report Build A Privacy Organization For Consumer Data Management

    Organization: The Data Security And Privacy Playbook
    November 7, 2016 | Heidi Shey, Enza Iannopollo

    How companies handle and protect consumer data privacy is much more than a compliance issue. Privacy is a competitive differentiator, and firms that fail to have a cohesive privacy strategy and...

  • For Security & Risk Professionals

    Report

    Report Forrester's 2016 Interactive Data Privacy Heat Map

    Landscape: The Data Security And Privacy Playbook
    October 31, 2016 | Chris Sherman, Enza Iannopollo

    To help security and risk professionals navigate the complex landscape of privacy laws around the world, Forrester created a data privacy heat map that highlights the data protection guidelines and...

  • For CIO Professionals

    Report

    Report Brief: Brexit Makes Customer-Focused Innovation Imperative

    While Uncertainty Continues, Focusing On Innovation Is Your Best Chance Of Success
    October 18, 2016 | Dan Bieler, Enza Iannopollo

    Now that a timeline has been set for Brexit, every business operating in the UK is sure to face market uncertainty and volatility for at least the next three years. In our conversations with CIOs...

  • For Security & Risk Professionals

    Report

    Report Brief: You Need An Action Plan For The GDPR

    The General Data Protection Regulation Will Change The Way You Do Business
    October 14, 2016 | Enza Iannopollo

    The EU General Data Protection Regulation (GDPR) will go into force on May 25, 2018. Every organization — regardless of its location — doing business with EU customers will need to make changes to...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Global Legal Privacy And Cybersecurity Services

    Nine Law Firms Marry Legal Expertise And Business Acumen To Solve Privacy And Cybersecurity Challenges
    August 12, 2016 | Enza Iannopollo

    In the past, security and risk (S&R) and privacy professionals might have left engaging with external law firms to their own legal departments. However, changes to the regulatory and business...

  • For Security & Risk Professionals

    Report

    Report Brief: Microsoft + LinkedIn Will Upend IAM, Blur Lines For Employee Privacy

    S&R Pros Must Strengthen Employee Privacy Oversight And Data Protection Practices
    July 13, 2016 | Merritt Maxim, Andras Cser

    Microsoft announced plans to acquire social networking site LinkedIn for $26.2 billion in cash, Microsoft's largest acquisition ever. This additional source of data can help to deliver stronger...

  • For Security & Risk Professionals

    Report

    Report Employee Data Security And Privacy Matter More Than You Think

    Seven Recommendations To Address Employees' Data Security And Privacy
    June 28, 2016 | Enza Iannopollo

    Although firms understand that privacy is important to the customer experience, few appreciate its importance to the employee experience. Yet, employee privacy contributes greatly to the quality of...

  • For Security & Risk Professionals

    Report

    Report Top 13 Technology Trends S&R Pros Should Watch: 2016

    April 21, 2016 | Andras Cser, John Kindervag

    Each year, analysts from across Forrester's security and risk research team draw insight from our hundreds of enterprise questions, vendor briefings, and consultations; the 40-plus research...

  • For Security & Risk Professionals

    Report

    Report Vendor Landscape: Global Privacy And Data Protection Consulting Services

    As Consulting Services Proliferate And Privacy Stakes Increase, S&R Pros Must Be Especially Cautious In Their Selection
    April 6, 2016 | Enza Iannopollo

    In light of substantial fines for noncompliance and growing pressure from courts, competitors, and customers, security and risk (S&R) professionals must now orchestrate new privacy and data...

  • For Security & Risk Professionals

    Report

    Report Data Privacy Metrics That Matter To The Business

    Performance Management: The Data Security And Privacy Playbook
    March 15, 2016 | Enza Iannopollo

    A commitment to security and privacy enables firms to build trusted customer relationships that increase revenue. Security and privacy teams must establish data security and privacy programs that...

  • For Security & Risk Professionals

    Report

    Report Quick Take: Apple Does The Right Thing To Defend Customer Privacy

    CEO Tim Cook Backs Customers With Fight Over San Bernardino Shooter's Data
    February 17, 2016 | Enza Iannopollo, Fatemeh Khatibloo

    The legal battle continues between those who advocate for employees' and citizens' right to privacy versus those who advocate for stronger law enforcement and government surveillance capabilities....

  • For Security & Risk Professionals

    Report

    Report Defining Data Protection

    Use Six Core Actions To Establish And Execute Effective Data Protection Strategies
    February 17, 2016 | Enza Iannopollo

    The EU Parliament will approve the new General Data Protection Regulation (GDPR) in 2016. The maximum fine for a violation of the law will be up to 4% of a company's global turnover. Meanwhile,...

  • For Security & Risk Professionals

    Report

    Report Quick Take: Goodbye Safe Harbor, Hello EU-US Privacy Shield

    Five Ways The EU And The US Will Change The Safe Harbor Framework
    February 4, 2016 | Enza Iannopollo

    Since 2000, firms operating across the Atlantic have used the US-EU Safe Harbor agreement as a means to lawfully transfer data concerning EU citizens to the US. However, on October 6, 2015, the...

  • For Security & Risk Professionals

    Report

    Report Privacy, Data Protection, And Cross-Border Data Transfer Trends In Asia Pacific

    Prepare Your Strategy As Regulations Tighten And Challenges Intensify
    February 1, 2016 | Heidi Shey, Enza Iannopollo

    Data protection and privacy are top-of-mind concerns for business and technology decision-makers globally. This is particularly true for companies operating in Asia Pacific, where data protection...

  • For Security & Risk Professionals

    Report

    Report The Forrester Privacy Maturity Model

    January 29, 2016 | Enza Iannopollo, Renee Murphy

    The Forrester Privacy Maturity Model consists of four security domains (oversight, technology, process, and people), 11 privacy functions, and 37 privacy components. This model is a self-assessment...

  • For Security & Risk Professionals

    Report

    Report Quick Take: EU Gives The General Data Protection Regulation Some Sharp Teeth

    For Firms That Have Never Taken Privacy Seriously, Time Has Run Out
    December 17, 2015 | Enza Iannopollo

    After a year of waiting, and much speculation, on December 15, the EU Commission, European Parliament, and Council of Ministers of the European Union finally agreed on the shared text of the new EU...

  • For Security & Risk Professionals

    Report

    Report Lessons Learned From The World's Biggest Customer Data Breaches And Privacy Incidents, 2015

    December 2, 2015 | Stephanie Balaouras, Heidi Shey

    Breaking news of a massive customer breach dominates headlines for days. However, months and even years later, affected customers still struggle with the aftermath and firms are still absorbing the...

  • For Security & Risk Professionals

    Report

    Report S&R Pros Must Play An Outsized Role In Selecting And Implementing E-Signature

    The Success Of E-Signature Initiatives Hinges On Integration With Existing Identity And Access Management Capabilities
    November 12, 2015 | Enza Iannopollo, Andras Cser

    E-signature has become an important technology for businesses seeking to accelerate their digital transformation. Business leaders often charge themselves with the responsibility of selecting an...

  • For Customer Insights Professionals

    Report

    Report Predictions 2016: The Trust Imperative For Customer Insights Pros

    November 9, 2015 | Fatemeh Khatibloo, Heidi Shey

    In 2016, short-sighted firms will make the mistake of thinking that privacy is only about meeting compliance and regulatory requirements at the lowest possible cost. Enlightened ones will recognize...

  • For Security & Risk Professionals

    Report

    Report Predictions 2016: The Trust Imperative For Security & Risk Pros

    International Regulation Will Drive Change In The 2016 Privacy Landscape
    November 9, 2015 | Heidi Shey, Enza Iannopollo

    In 2016, short-sighted firms will make the mistake of thinking that privacy is only about meeting compliance and regulatory requirements at the lowest possible cost, while enlightened ones will...