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  • Gordon Barnett

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  • Report The State Of EA 2018: From Programs To Ecosystems

    Landscape: The EA Practice Playbook
    April 12, 2018 | Gordon Barnett

    Forrester surveys enterprise architecture (EA) leaders annually to understand the state of their practices. In our most recent survey from 2017, we saw enterprise themes like customer centricity...

  • Report Develop An Enterprise Architecture Strategy Aligned With Business Challenges

    Strategic Plan: The EA Practice Playbook
    March 23, 2018 | Gordon Barnett

    Many enterprise architecture (EA) teams strive to be more business-focused and strategically engaged — but getting there isn't easy. To succeed, EA leaders must reset stakeholder expectations and...

  • Report AI-Driven Risk Management In Insurance

    Artificial Intelligence Transforms The Industry
    March 12, 2018 | Gordon Barnett

    The insurance industry continues to be affected by emerging technologies, particularly the set of artificial intelligence (AI) technologies. For example, AI-driven risk management solutions are...

  • Report AI-Driven Customer Experience In Insurance

    Artificial Intelligence Raises The Bar For Insurance Customer Experience
    March 8, 2018 | Gordon Barnett

    The insurance industry continues to be affected by emerging technologies, particularly artificial intelligence (AI). Digital insurers require the most complex blend of AI technologies that firms...

  • Report Use Reference Models And Collaborate With Marketing To Accelerate Your Martech Strategy

    Customer Obsession Requires Working Across Departments
    February 6, 2018 | Gordon Barnett, Rusty Warner

    Creating the broad technology and business alignment necessary for long-term success is dependent on a well-coordinated technology management strategy. Enterprise architecture (EA) professionals...

  • Report Make Enterprise Architecture Key To Digital Transformation

    Vision: The EA Practice Playbook
    January 18, 2018 | Gordon Barnett

    As firms address digital transformation and how to become customer led, insights driven, fast, and connected, enterprise architecture (EA) has tremendous value to offer. To see how the practice of...

  • Report Assess Where You Are On Your EA Evolution

    Assessment Framework: The EA Practice Playbook
    October 3, 2017 | Alex Cullen, Gordon Barnett

    Good enterprise architecture (EA) programs combine talent and capability to solve thorny technical challenges; the most impactful EA programs apply their talent and capabilities to advance business...

  • Report Measure EA Engagement, Influence, And Business Impact

    Metrics: The EA Practice Playbook
    August 22, 2017 | Alex Cullen, Gordon Barnett

    Few EA leaders have given much thought to metrics for their EA program — and miss an excellent tool to increase their impact. Metrics connect EA activities to business goals, drive engagement, and...

  • Report Continuous Architecture Plugs The Gap Between Planning And Delivery

    Enterprise Architecture Pros Redefine Their Approach To Continuously Deliver Value
    July 20, 2017 | Gordon Barnett

    Customer obsession is driving firms to add agility into their planning-to-optimization value stream processes. Unlike their peers on portfolio management and Agile development and operations...

  • Report Four Steps To Build A Road Map For Your EA Program

    Road Map: The EA Practice Playbook
    June 23, 2017 | Alex Cullen, Gordon Barnett

    As firms become customer-obsessed, effective enterprise architecture (EA) programs become essential. Too often, however, business-focused EA professionals struggle to create a clear identity for...

  • Report The Forrester Wave™: Enterprise Architecture Management Suites, Q2 2017

    Vendor EA Capability Is Increasing, But Stakeholder Experience Is An Issue
    June 14, 2017 | Gordon Barnett

    In our 40-criteria evaluation of enterprise architecture management suite (EAMS) providers, we identified the 10 most significant ones — Avolution, BiZZdesign, BOC Group, Dragon1, Future Tech...

  • Report Use Visualizations To Build Confidence In Strategy

    EAs Are Using Strategy On A Page To Convey The Firm's Strategy
    June 1, 2017 | Gordon Barnett

    Organizations need a transformation strategy to articulate how they will succeed in winning, serving, and retaining their increasingly powerful customers. But without sufficient clarity, enterprise...

  • Report Understand EA Stakeholders And Their Needs

    Stakeholder Needs: The EA Practice Playbook
    May 15, 2017 | Alex Cullen, Gordon Barnett

    Today's enterprise architecture (EA) organizations are engaging more with the front end of the business: sales, marketing, and product management. Understanding their needs and goals is...

  • Report Design Your EA Organization For Your Value Proposition

    Organization: The EA Practice Playbook
    May 5, 2017 | Alex Cullen, Gordon Barnett

    When firms initiate enterprise architecture (EA) programs or, more commonly, when they relaunch unsuccessful ones, EA leaders must decide what resources they need and how to organize them. But the...

  • Report Defining The EA Service Catalog

    Processes: The EA Practice Playbook
    April 14, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) stakeholders don't always know what to expect from EA. Without a clear understanding of how EA programs address the business challenges of spurring firm growth, they...

  • Report A Snapshot Of Emerging Insurtech Firms

    50 Insurtech Solutions Target Experience, Insight, And Automation
    April 3, 2017 | Gordon Barnett

    As insurance firms transform — on the inside and outside — to become customer-centric technology firms, the industry as a whole has discovered opportunities to disrupt each stage of the insurance...

  • Report Marketing Your EA Program

    Change Management: The EA Practice Playbook
    March 31, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) programs seeking to embed themselves into organizations' processes must ensure that stakeholders know what EA is and how they can benefit from it. Most of all,...

  • Report Vendor Landscape: Enterprise Architecture Management Suites 2017

    Market Fragmentation Is Rife As Vendors Fight To Meet EA Pros' Needs
    March 28, 2017 | Gordon Barnett

    Enterprise architecture management suite (EAMS) adoption is accelerating as enterprise architecture (EA) pros help their firms transform. Simultaneously, the market landscape is evolving, with...

  • Report Track Your Progress Toward EA Value

    Performance Management: The EA Practice Playbook
    March 24, 2017 | Alex Cullen, Gordon Barnett

    The age of the customer is raising the bar for what businesses need from their enterprise architecture (EA) programs. Applying a stable progress or maturity framework helps EA leaders set and track...

  • Report Build A Business-Centered EA Practice

    Executive Overview: The EA Practice Playbook
    March 22, 2017 | Alex Cullen, Gordon Barnett

    The ability to nimbly navigate change in business environments and effectively leverage technology makes the difference between an industry-leading enterprise and one that always seems a beat...

  • Report Vendor Landscape: EA Consulting Services

    Tools And Technology: The EA Practice Playbook
    February 3, 2017 | Alex Cullen, Gordon Barnett

    Enterprise architecture (EA) programs often need extra resources. This demand can come via a major business technology initiative the program must support, or it can come with the launch or...

  • Report Make BA Relevant By Addressing Real Business Challenges

    November 28, 2016 | Gordon Barnett

    While technology management planning is a common starting point for business architecture (BA) efforts, the involved methods and techniques really come into their own when applied to critical...

  • Report The State Of Business Architecture In 2016

    November 17, 2016 | Gordon Barnett

    Interest in business architecture (BA) continues to grow as business executives seek input to address their current and future challenges. Business-focused enterprise architecture (EA) pros are...

  • Report The Maturing BA Toolkit: Outcome-Based And Role-Specific

    November 15, 2016 | Gordon Barnett

    Business architecture (BA) programs rely on a set of models and methods that often benefit from being linked to each other and to external data. Business-focused enterprise architecture (EA)...

  • Report An Effective CX Transformation Needs EA Insight

    September 14, 2016 | Gordon Barnett

    Customer experience (CX) management is top of mind for many companies, but creating the broad organizational alignment necessary for long-term success is dependent on a well-coordinated CX program....