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  • Charlie Dai

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  • For CIO Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Services In Europe, Q3 2017

    The Seven Providers That Matter Most And How They Stack Up
    July 18, 2017 | Paul Miller, Lauren E. Nelson

    In our 33-criteria evaluation of hosted private cloud service providers in the European market, we identified the seven most significant — CenturyLink, IBM, Interoute, NTT Communications, OVH,...

  • For CIO Professionals

    Report

    Report Huawei Is Unifying Its Cloud Strategy But Must Strengthen Its Software

    The Firm Still Needs To Improve Analytics, AI, Automation, And Orchestration
    July 10, 2017 | Travis Wu, Dan Bieler

    CIOs can no longer see Huawei as just a telco equipment provider. In 2016, Huawei's annual revenue grew by 32% to US$75 billion, 59% of which came from outside of China — making it the largest...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Services In Asia Pacific, Q2 2017

    Datapipe Leads With A Competitive Customer Experience
    June 29, 2017 | Charlie Dai, Lauren E. Nelson

    In our 33-criteria evaluation of hosted private cloud service providers in Asia Pacific, we identified the seven most significant ones — CenturyLink, Datapipe, Fujitsu, IBM, NTT Communications,...

  • For Enterprise Architecture Professionals

    Report

    Report Navigate The Kubernetes Ecosystem

    Forrester's Guide To The Dynamic Market For Container Orchestration
    June 23, 2017 | Charlie Dai, Dave Bartoletti

    Container orchestration is a key functional requirement for cloud-native development platforms. CIOs and enterprise architecture (EA) pros are increasingly evaluating Kubernetes (K8S) as the...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Hosted Private Cloud Services, North America, Q2 2017

    Virtustream, Rackspace, And Datapipe Lead, Focusing On Moving Up The Stack With Management Services

    In our 33-criteria evaluation of North American hosted private cloud service providers, we identified the nine most significant — CenturyLink, Datapipe, IBM, INAP, NTT DATA, OVH, Rackspace,...

  • For Enterprise Architecture Professionals

    Report

    Report Drive Digital Innovation With Blockchain

    China's Blockchain Market Is Entering The Era Of Blockchain 2.0
    April 10, 2017 | Charlie Dai, Eryan Zhou

    While blockchain technology is still in its early stages, its synergistic use of multiple technology building blocks opens doors to new business models and opportunities. CIOs and enterprise...

  • For Enterprise Architecture Professionals

    Report

    Report Container Platforms Accelerate Digital Transformation

    Chinese Companies Are Using Container Software To Boost Digital Business
    March 10, 2017 | Charlie Dai

    Everything about enterprise app infrastructures, development styles, and architectures is changing, and containers play a key role in each area. Enterprise architecture (EA) professionals must...

  • For Enterprise Architecture Professionals

    Report

    Report Vendor Landscape: Container Solutions For Cloud-Native Applications

    Master The Cloud-Native Solution Ecosystem
    January 30, 2017 | Charlie Dai, Dave Bartoletti

    Software containers hold great promise to power enterprise digital transformation. But companies must navigate a complex landscape of technology components to build, package, and deploy containers....

  • For CIO Professionals

    Report

    Report Applying Forrester's International Research On Enterprise Public Cloud Platforms

    Understand The Local Differences That Affect Your Cloud Plans, Using Four Forrester Wave™ Evaluations From Around The World
    January 30, 2017 | Paul Miller, John R. Rymer

    In a series of four tightly connected Forrester Wave reports, we evaluated the 18 most significant providers of public cloud platforms. Separately, these reports evaluated vendors in four contexts:...

  • For CIO Professionals

    Report

    Report China Tech Market Outlook For 2017 To 2018

    Business Technology Accelerates Digital Transformation In China
    January 24, 2017 | Charlie Dai

    Technology spending in China will reach US$215 billion in 2017 as organizations accelerate their digital transformation initiatives by rapidly increasing their business technology (BT) investments....

  • For CIO Professionals

    Report

    Report The Forrester Wave™: Public Cloud Platforms In China, Q4 2016

    The 10 Providers That Matter Most And How They Stack Up
    November 8, 2016 | Frank Liu, Charlie Dai

    In our 38-criteria evaluation of public cloud platform providers in China, we identified the 10 most significant ones — Alibaba Cloud, Amazon Web Services (AWS), Baidu, Huawei, JD.com, Kingsoft,...

  • For CIO Professionals

    Report

    Report Predictions 2017: Security And Skills Will Temper Growth Of IoT

    November 2, 2016 | Frank E. Gillett, Michele Pelino

    Interest in the internet of things (IoT) has hit a fever pitch: IoT was the No. 1 search topic not only among CIOs but across all Forrester clients over the past six months. But technologies and...

  • For Enterprise Architecture Professionals

    Report

    Report Well-Architected IoT Initiatives Achieve Strategic Outcomes

    Chinese Companies Are Using Internet Of Things Software To Build Digital Business
    November 2, 2016 | Charlie Dai

    The ever-increasing number of connected devices and maturing cloud platforms opens doors to new business models and opportunities. Enterprise architecture (EA) pros must understand how they can...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2017: Customer-Obsessed Enterprises Launch Cloud's Second Decade

    Ten Key Developments In Cloud Computing Shape The Industry In 2017
    November 2, 2016 | Dave Bartoletti, Lauren E. Nelson

    Cloud computing has been one of the most exciting and disruptive forces in the tech market in the past decade. The cloud market will accelerate faster in 2017 as enterprises around the world look...

  • For Enterprise Architecture Professionals

    Report

    Report Boost Digital Business With The Internet Of Things

    Leverage IoT Software To Accelerate Digital Transformation In China
    September 20, 2016 | Charlie Dai, Travis Wu

    As China transforms itself from a follower into a global leader, the internet of things (IoT) has emerged as an area where China is leading the way. But Chinese companies must overcome many...

  • For Enterprise Architecture Professionals

    Report

    Report Accelerate Digital Transformation With A Modern BPM Platform

    Leading Chinese Firms Are Modernizing Business Process Management To Build Digital Businesses
    July 11, 2016 | Charlie Dai

    Agility-oriented business process management (BPM) has become a strategic cornerstone for enabling digital business. To respond to increased digital competition and disruption, enterprise...

  • For Enterprise Architecture Professionals

    Report

    Report Enterprise Architects Can Transform Customer Engagement

    The EA Program At British Gas Unleashed Trusted Field Staff As Brand Ambassadors
    July 11, 2016 | Charlie Dai, Alex Cullen

    Firms must use every point of contact between themselves and their customers to energize customer engagement. British Gas recognized that it was not making the most of its highly regarded field...

  • For Enterprise Architecture Professionals

    Report

    Report Architect Process Agility With BPM Platforms For Digital Business

    Chinese Businesses Must Use BPM To Accelerate Digital Transformation
    June 24, 2016 | Charlie Dai

    Some CIOs and enterprise architecture (EA) pros believe that business process management (BPM) is on the opposite side of agility — but they don't realize that BPM technology itself is also...

  • For CIO Professionals

    Report

    Report Brief: Huawei Will Become A Key Enabler Of Digital Business

    Evaluate Huawei's Capabilities For Your Digital Transformation
    May 31, 2016 | Charlie Dai, Paul Miller

    In the age of the customer, CIOs must make the business technology (BT) agenda their top priority. This will require sourcing enhanced operational capabilities through a partner ecosystem to...

  • For Infrastructure & Operations Professionals

    Report

    Report Quick Take: OpenStack Summit, Q2 2016

    Mitaka Summit Quantifies Enterprise Adoption And Focuses On Usability
    May 2, 2016 | Lauren E. Nelson, Paul Miller

    Cloud computing is a linchpin of a digital business. While the major public cloud providers have their own proprietary platforms, hybrid services that include private cloud favor the OpenStack...

  • For CIO Professionals

    Report

    Report The Chinese CIO's Agenda For 2016

    Key BT Initiatives To Build An Agile, Customer-Obsessed, And Secure Digital Business And Boost Competitiveness
    April 1, 2016 | Travis Wu, Charlie Dai

    Digital disruption and the rapidly rising expectations of empowered customers are fundamentally changing the way enterprises operate in China. To prepare for these changes, CIOs must embrace the...

  • For Enterprise Architecture Professionals

    Report

    Report Data Management Excellence Propels Big Data Benefits

    Leading Chinese Companies Are Using Big Data To Deliver Customer Value
    March 28, 2016 | Charlie Dai

    While many enterprise architecture (EA) professionals and technology management leaders have already kicked off big data initiatives, many lack a strategic approach to continuously generating...

  • For Enterprise Architecture Professionals

    Report

    Report Brief: The World's Largest Market Needs Open Source Technology

    Organizations Must Strategically Adopt Open Source Software To Thrive In China
    March 7, 2016 | Charlie Dai

    To fully reap the benefits of open source software (OSS), organizations must do more than adopt software components on a per-project basis. OSS has become critical to cost-effectively increasing...

  • For Customer Insights Professionals

    Report

    Report Brief: Embrace Adaptive Intelligence To Take Advantage Of China's Data Economy

    Master Real-Time Multidirectional Data Sharing To Enable Customer Obsession
    February 18, 2016 | Charlie Dai, Michael Barnes

    Customer insights (CI) and marketing pros are adept at leveraging internal and external data to understand and engage customers and partners and increase market awareness. But in the age of the...

  • For CIO Professionals

    Report

    Report China Tech Market Outlook, 2016 To 2017

    Business Technology Enables Digital Transformation In China
    February 3, 2016 | Charlie Dai

    Technology spending in China will reach $147 billion in 2016 as organizations accelerate digital transformation initiatives by rapidly increasing their business technology investments. This report...

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