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  • Andrew Hewitt

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  • For Infrastructure & Operations Professionals

    Report

    Report Extend IoT Smart Building Solutions To Transform The Workplace

    Look Beyond Efficiency For Opportunities To Enhance Worker Experience And Productivity
    February 1, 2018 | Michele Pelino, Andrew Hewitt

    Many firms starting digital transformations to spur business growth look at building management solutions enabled by the internet of things (IoT). Some initial benefits improve energy efficiency in...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: Use IoT To Transform Your Office Into A Smart Building

    Intel's Bangalore Building Conserves Energy, Improves Operational Efficiency, And Increases Employee Comfort
    February 1, 2018 | Michele Pelino, Andrew Hewitt

    With the introduction of workplace internet-of-things (IoT) technology, office buildings are increasingly a vital component to achieving business success. This report describes how Intel built its...

  • For Infrastructure & Operations Professionals

    Report

    Report Unified Endpoint Management (UEM) Finally Arrives

    Modernize Your Management Strategy To Improve Employee Experience
    January 18, 2018 | David K. Johnson, Andrew Hewitt

    Employees expect infrastructure and operations (I&O) pros to deliver a productive experience across all their devices and apps — regardless of whether they're using mobile devices or PCs. While...

  • For Infrastructure & Operations Professionals

    Report

    Report Case Study: How To Transform The Employee Experience With Microapps

    CBSi's Journey To Solve Its Application Productivity Problem
    December 20, 2017 | Michael Facemire, Andrew Hewitt

    Employees use a variety of mobile and desktop applications to access information they need to accomplish their jobs. However, these apps are often siloed, are difficult to manage, and don't offer a...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: Enterprise Mobility Management, Q4 2017

    The 13 Providers That Matter Most And How They Stack Up
    November 30, 2017 | David K. Johnson, Andrew Hewitt

    In our 26-criteria evaluation of enterprise mobility management (EMM) providers, we identified the 13 most significant ones — BlackBerry, Centrify, Cisco, Citrix, IBM, Ivanti, Jamf, ManageEngine,...

  • For Infrastructure & Operations Professionals

    Report

    Report Predictions 2018: Employee Experience Powers The Future Of Work

    Sustained business growth depends on your company's employees being more agile, informed, and responsive. I&O execs and other technology and business leaders responsible for workforce technology...

  • For Infrastructure & Operations Professionals

    Report

    Report The Future Of Enterprise Mobility

    Three Technologies That Create A Productive Mobile Employee Experience
    August 11, 2017 | Michael Facemire, Andrew Hewitt, Elinor Klavens

    When it comes to enterprise mobility, I&O pros have focused heavily on delivering apps to workers — and are missing the real opportunity to mobilize workers. While some apps are vital to employee...

  • For Infrastructure & Operations Professionals

    Report

    Report Drive Employee Productivity With Rugged Mobile Moments

    Ensure That Your Device Strategy Meets The Rugged Requirements Of Employees In Less-Than-Ideal Conditions
    August 10, 2017 | J. P. Gownder, Andrew Hewitt

    Delivering on a strategy to improve your business' customer experience or supplying an employee with key data might hinge on greater resilience than your average iPhone provides. The only way to...

  • For Infrastructure & Operations Professionals

    Report

    Report How To Budget For Workforce And Customer-Facing Technologies For 2018 And Beyond

    Benchmarks: The Employee Experience Playbook
    July 31, 2017 | J. P. Gownder, Andrew Hewitt

    Infrastructure and operations (I&O) leaders planning their budgets for 2018 and beyond must invest in business technology (BT) that helps win, serve, and retain customers. They must create a...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Enterprise Mobility Management (EMM) Solutions, 2017

    The First Wave Of EMM Has Matured But Stands On The Verge Of Evolution
    July 28, 2017 | Andrew Hewitt, David K. Johnson

    While infrastructure and operations (I&O) pros have historically employed enterprise mobility management (EMM) solutions to address mobile device management and security, these solutions are...

  • For Infrastructure & Operations Professionals

    Report

    Report Build A Comprehensive Business Case For Technology Purchasing

    Business Case: The Employee Experience Playbook

    To help their businesses drive revenue growth, I&O leaders must focus investments on initiatives that help win, serve, and retain customers — not just cutting costs. This means that I&O pros are...

  • For Infrastructure & Operations Professionals

    Report

    Report The State Of Enterprise Worker Mobility, 2017

    Use Forrester's Employee Mobile Mind Shift Index To Inform Your Mobile Strategy
    April 21, 2017 | Andrew Hewitt, Roxana Strohmenger

    Mobile isn't just a consumer phenomenon; infrastructure and operations (I&O) leaders and companies that fall short on meeting employee mobility needs miss out on a fundamental opportunity to better...

  • For Infrastructure & Operations Professionals

    Report

    Report The State Of IoT Management

    Bet On Emerging Ecosystems To Help Smooth Business Integration

    Connected solutions enable businesses to optimize processes, enhance offerings, and transform their own business models. They generate streams of valuable customer and operational data. While...

  • For Infrastructure & Operations Professionals

    Report

    Report Breakout Vendors: Workplace Technology Innovation

    Three Innovative Workplace Tech Vendors Boost Employee Productivity And Customer Satisfaction
    February 10, 2017 | Andrew Hewitt

    Infrastructure and operations (I&O) leaders responsible for workforce experience and technology increasingly think of buildings and the technologies within them not just as places to do work but as...

  • For Infrastructure & Operations Professionals

    Report

    Report The Forrester Wave™: IoT Software Platforms, Q4 2016

    The 11 Providers That Matter Most And How They Stack Up
    November 15, 2016 | Michele Pelino, Andrew Hewitt

    In our 25-criteria evaluation of internet of things (IoT) software platform providers, we identified the 11 most significant ones — Amazon Web Services (AWS), Ayla Networks, Cisco Jasper, Exosite,...