Search Results
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For Enterprise Architecture Professionals
Report
Report The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017
Six Leaders Provide Agile Tools To Drive Digital Transformation
In our 27-criteria evaluation of strategic portfolio management (SPM) software solutions providers, we identified the 13 most significant ones — AgileCraft, CA, Changepoint, Decision Lens,...
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For Infrastructure & Operations Professionals
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Report A Dangerous Disconnect: Executives Overestimate DevOps Maturity
Development and operations (DevOps) is getting a lot of buzz and proving to be a profound driver of business transformation. But we're also seeing a lot of misinformation: While many organizations...
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For Infrastructure & Operations Professionals
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Report The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017
Tools And Technology: The Modern Service Delivery Playbook
In our 26-criteria evaluation of continuous delivery and release automation (CDRA) providers, we identified the 15 most significant — Atlassian, CA Technologies, Chef Software, Clarive, CloudBees,...
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For Infrastructure & Operations Professionals
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Report Organize And Staff I&O Pros For Successful DevOps Practices
Organization: The Modern Service Delivery Playbook
Digital businesses are creating disruption in the marketplace, forcing other enterprises to follow in their paths. These digital businesses favor integrated product teams that focus on developing...
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For Infrastructure & Operations Professionals
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Report Case Study: Dynatrace's Journey Toward Delivering Business Transformation
A Software Vendor's Evolution From Waterfall To DevOps To NoOps
Software vendors face pressure to transform the way they deliver their solutions to customers; they must provide competitive advantage and differentiation to keep increasing revenue. This requires...
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For Infrastructure & Operations Professionals
Report
Report Six Trends That Will Shape DevOps Adoption In 2017 And Beyond
Benchmarks: The Modern Service Delivery Playbook
Infrastructure and operations (I&O) organizations are making headway with DevOps adoption. This report highlights six major trends benchmarked from Forrester's Q1 2017 Global DevOps Benchmark...
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For Infrastructure & Operations Professionals
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Report Drive DevOps Efforts With Customer Experience Pros
Strategic Plan: The Modern Service Delivery Playbook
July 19, 2017 | Robert Stroud, Allegra BurnetteCompanies now expect infrastructure and operations (I&O) pros to optimize software delivery, using methodologies like development and operations (DevOps) that lead to modern service delivery (MSD)....
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For Infrastructure & Operations Professionals
Report
Report Vendor Landscape: Configuration Management
Tools And Technology: The Infrastructure Transformation Playbook
Despite the proliferation of infrastructure-as-code (IaC) across enterprises and the cloud, some infrastructure and operations (I&O) professionals still treat configuration management as a manual...
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For Infrastructure & Operations Professionals
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Report Comprehensive Services Integration Needs More Than Just Conventional SIAM
Cloud-Based Service Delivery Demands A Broader Approach
Service integration and management (SIAM) emerged from its roots in the ITIL community as an adjunct to large-scale infrastructure outsourcing. While SIAM is an adequate — if cumbersome — approach...
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For Infrastructure & Operations Professionals
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Report Cracking The Collaboration Conundrum: Accelerate Customer Focus With ChatOps
Development and operations (DevOps) exploded the scope of responsibility for infrastructure and operations (I&O) professionals; now they must take a full life-cycle view of services and understand...
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For Infrastructure & Operations Professionals
Report
Report DevOps Heat Map 2017
Landscape: The Modern Service Delivery Playbook
Development and operations (DevOps), the purview of unicorns, is now transitioning to the mainstream. Business technology (BT) leaders are realizing that Agile is no longer enough; they need to...
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For Infrastructure & Operations Professionals
Report
Report How A Sysadmin Becomes A Developer
Organization: The Infrastructure Transformation Playbook
Given a world where infrastructure is increasingly software-based (including containers, composable infrastructure, and more), systems administrators (sysadmins) must quickly acquire skill sets...
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For CIO Professionals
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Report DevOps: The CIO's Guide To Velocity
Chief information officers know they need to provide superior and differentiated customer experience (CX), and transitioning their software delivery model to fast, frequent releases is a key...
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For Infrastructure & Operations Professionals
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Report The Need For Speed: Drive Velocity And Quality With DevOps
Vision: The Modern Service Delivery Playbook
Providing a great customer experience requires more than just a great product — it also takes speed and flexibility. The age of the customer demands this speed and flexibility at every layer of the...
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For Infrastructure & Operations Professionals
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Report Delivering DevOps Value Requires The Correct Business Case
Business Case: The Modern Service Delivery Playbook
February 2, 2017 | Robert StroudInterest in DevOps practices for modern service delivery (MSD) is accelerating as companies aim to respond to nimble competitors and boost the quality of their production environment to support...
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For Infrastructure & Operations Professionals
Report
Report Brief: How To Deliver Services With Quality, Agility, And Value
Assessment: The Modern Service Delivery Playbook
October 28, 2016 | Robert StroudTo achieve smaller, faster, high-quality release cycles, infrastructure and operations (I&O) pros must employ the CALMSS (culture, automation, Lean, measurement and management, sharing, and...
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For Infrastructure & Operations Professionals
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Report Design Your Infrastructure For Scalability
As your business evolves and adds new services, regions, or customers, your infrastructure and operations (I&O) must be able to adapt and scale with no impact on performance or service quality....
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For Infrastructure & Operations Professionals
Report
Report The Forrester Wave™: Application Release Automation, Q3 2016
The Nine Providers That Matter Most And How They Stack Up
In our 38-criteria evaluation of application release automation (ARA) providers, we identified the nine most significant — Automic Software, BMC Software, CA Technologies, Clarive, Electric Cloud,...
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For Infrastructure & Operations Professionals
Report
Report Vendor Landscape: Software-Defined Data Centers
The SDDC Is Still A Work In Progress, But Progress Is Swift
To meet needs arising from the unprecedented acceleration of the digital business, infrastructure and operations (I&O) professionals are shifting their attention from physical infrastructure to...
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For Application Development & Delivery Professionals
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Report Digital Transformation Needs Mainframe DevOps
Improving User-Facing Processes Means Streamlining Core Systems
June 20, 2016 | Kurt Bittner, Robert StroudSuccessful digital businesses unleash the data and business processes encoded in their mainframe-based applications. Ad hoc integrations between systems of engagement and systems of record get them...
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For Infrastructure & Operations Professionals
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Report TechRadar™: BT Infrastructure, Q2 2016
Software has turned the infrastructure world upside down. Hardware speeds and feeds no longer dominate infrastructure and operations (I&O) professionals' criteria; they know that the fastest...
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For Infrastructure & Operations Professionals
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Report TechRadar™: Continuous Deployment, Q2 2016
Road Map: The Modern Service Delivery Playbook
Digital businesses are the new norm, and to compete in this new digital market, software applications and products must contain new sources of customer value while at the same time adopting new...
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For Infrastructure & Operations Professionals
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Report I&O Leaders Must Reshape ITIL To Support Customer Obsession
Don't Wait; Rethink Your ITIL Journey Now
Many infrastructure and operations (I&O) leaders have modeled their support organizations on ITIL frameworks and processes. ITIL has been very helpful in establishing compliance and control but has...
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For Infrastructure & Operations Professionals
Report
Report The Software-Defined Data Center Is The Future Of Infrastructure Architecture
Landscape: The Infrastructure Transformation Playbook
Traditional data center thinking must end. Better automation tools, container abstractions, software-defined networks, and composable infrastructure stacks have ushered in a software-defined data...