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  • Dashboard

    Dashboard eCommerce Trends

    2017

    Use this dashboard to examine eCommerce trends, including how shoppers' online research and buying behaviors, attitudes, and expectations across several product categories have changed over the...

  • Dashboard

    Dashboard Mobile Adoption and Usage

    2017

    Use this global dashboard to explore adoption, internet usage, app usage and mobile activities across multiple mobile devices.

  • Dashboard

    Dashboard Media and Marketing

    2017

    This dashboard helps marketers understand consumers' media behaviors, including time spent consuming media online and offline, attitudes toward advertising, and how they access media across...

  • Dashboard

    Dashboard BI and Analytics

    2017

    Gain insights into organizations' adoption, implementation, benefits, challenges, and key issues relating to business intelligence and analytics solutions. Use this dashboard to understand the...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® North American Financial Services Customer Life Cycle Survey, Q2 2017 (US)

    June 16, 2017

    Survey TopicsThe customer life cycle covers six phases — discover, explore, buy, ask, use, and engage — for the following financial products and services:   Checking account or...

  • For CIO Professionals

    Survey

    Survey Global Business Technographics® Data And Analytics Survey, 2017

    June 16, 2017

    Survey Topics Priorities, plans, and results Business intelligence and insights Data Analytics Artificial intelligence Cloud Internet of things (IoT) and analytics Outsourcing, service providers,...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® Asia Pacific Online Benchmark Survey, 2017

    June 16, 2017

    Survey Topics Online access and activities Media and advertising Social media behaviors Retail spending, products, and brands purchased Payment methods and attitudes Smartphone and tablet usage...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® Latin American Online Benchmark Survey, 2017

    June 16, 2017

    Survey Topics Online access and activities Media and advertising Social media behaviors Retail spending, products, and brands purchased Payment methods and attitudes Smartphone and tablet usage...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® European Online Benchmark Survey (Part 1), 2017

    June 16, 2017

    Survey Topics Online access and activities Media and advertising Social media behaviors Retail spending, products, and brands purchased Payment methods and attitudes Smartphone and tablet usage...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® North American Healthcare And Government Survey, Q2 2017 (US)

    May 19, 2017

    TOPICS COVERED IN THIS SURVEY Health status Health insurance coverage Wearable technology Interactions with healthcare providers Remote health monitoring Personalization of health insurance Online...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® North American Consumer Technology, Media, And Telecom Customer Life Cycle Survey, Q2 2017 (US)

    May 12, 2017

    TOPICS COVERED IN THIS SURVEY Customer journey for technological devices (e.g., computers, mobile phones, tablets, smartwatches, etc.) Customer journey for technological services (e.g., home...

  • Dashboard

    Dashboard Digital Profile

    2017

    Explore technology adoption, and range of digital and mobile behaviors (including visited websites, media consumption, and retail behaviors) among global consumers. Build customized segments using...

  • Dashboard

    Dashboard IaaS Adoption

    2016

    Gain an understanding of cloud (IaaS) adoption in addition to challenges, benefits, workloads, and budgets associated with cloud infrastructure. Learn how organizations are actively managing and...

  • For CIO Professionals

    Survey

    Survey Global Business Technographics® Developer Survey, 2017

    April 21, 2017

    Topics Covered In This Survey General networking questions and priorities Career and motivations Platforms and languages Development tools Organization Processes and methods Governance and...

  • Dashboard

    Dashboard SaaS Adoption

    2016

    Gain insight into cloud (SaaS) adoption, purchase drivers, concerns, and budgets. Understand what types of software solutions organizations are complementing or replacing with SaaS, and the sources...

  • For CIO Professionals

    Survey

    Survey Global Business Technographics® Priorities And Journey Survey, 2017

    April 17, 2017

    Survey Topics Technology involvement Company profile Technology breakout Change in technology spending BT versus IT Priorities Priority actions IT priorities Technology priorities Technology's...

  • Dashboard

    Dashboard Purchase Journey

    2017

    Map the purchase journey that buyers follow during their purchase process.

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® North American Online Benchmark Survey (Part 1), 2017

    April 14, 2017

    Survey Topics Online access and activities Media and advertising Social media behaviors Retail spending, products, and brands purchased Payment methods and attitudes Smartphone and tablet usage...

  • Dashboard

    Dashboard Global eCommerce

    2016-2017

    Understand online retail spend across the globe in over 20 product categories.

  • Dashboard

    Dashboard Employee Mobile Mind Shift: Profile Creator

    2016

    Gain insight into the information workforce and the use of devices for business purposes. Leveraging Forrester's Employee Mobile Mind Shift methodology, create your own worker profile to track the...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® European Retail And Travel Survey, H1 2017

    March 31, 2017

    TOPICS COVERED IN THIS SURVEY Online shopping Promotions and coupons Ratings and reviews Personalization Retail/travel customer life cycle: Discover Retail/travel customer life cycle: Explore...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® Asia Pacific Survey, H1 2017

    March 31, 2017

    Survey Topics Device ownership and usage Purchase consideration for computers and tablets Device preference Wearable devices Consumer technology customer journey Online services and...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® North American Consumer Technology, Media, And Telecom Survey, Q1 2017 (US)

    March 31, 2017

    TOPICS COVERED IN THIS SURVEY Smartphone ownership, brand, and OS Computer and tablet ownership, brand, and OS Wearable devices Security concerns and features used for connected devices Device...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® European Financial Services Survey, H1 2017

    March 31, 2017

    Survey Topics Financial products Primary bank and types of accounts Banking activities and channels Online and mobile banking Payments Money transfers Financial attitudes Credit cards Banking...

  • For Customer Insights Professionals

    Survey

    Survey Consumer Technographics® North American Healthcare And Government Customer Life Cycle Survey, Q1 2017 (US)

    March 31, 2017

    TOPICS COVERED IN THIS SURVEY Health status Health insurance coverage Primary health insurance member journey Health attitudes SURVEY METHODOLOGYThe Forrester Data Consumer Technographics North...

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