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  • For CIO Professionals

    Report

    Report Next-Generation Services Offer A New Path To Digital Transformation

    Digital Transformation Needs Analytics-Empowered, Business-Driven Service Providers
    July 15, 2014 | Frederic Giron, John McCarthy

    CIOs understand the urgency of ramping up their business technology (BT) capabilities — including systems of engagement — to help the business win, serve, and retain customers. Increasingly, CIOs...

  • For CIO Professionals

    Report

    Report Service Providers Accelerate Smart City Projects

    Look For Partners With Software Assets And Prebuilt Solutions For More Cost-Effective And Rapid Delivery

    Numerous factors drive cities to take a smarter approach to their administration and development. They increasingly value technology as a lever to enable scalable and sustainable transformation...

  • For CIO Professionals

    Report

    Report Mobile's Ascendance Will Accelerate IT Services Restructuring

    The IT Services Opportunity In Systems Of Engagement
    August 13, 2012 | John McCarthy

    Mobile is more than just a pretty face. New platforms will usher in a whole new class of systems focused on engaging customers, employees, and business partners. The move to systems of engagement...

  • For CIO Professionals

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    Report US Tech Market Outlook: Q1 2011

    Building A Springboard In 2011 For Even Stronger Growth In 2012
    April 1, 2011 | Andrew Bartels

    While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...

  • For CIO Professionals

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    Report Mobile App Internet Recasts The Software And Services Landscape

    App Innovation On Phones Will Spread To Cars, Appliances And Entertainment
    February 28, 2011 | John McCarthy

    The explosion of app innovation that started on the iPhone and then spread to Android devices and tablets will continue to drive tech industry innovation and have far-reaching pricing and...

  • For CIO Professionals

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    Report Getting Clever About Smart Cities: New Opportunities Require New Business Models

    November 2, 2010 | Jennifer Belissent, Ph.D.

    Population growth and urbanization are stretching many cities' infrastructure and resources to breaking point. Policymakers and public leaders are increasingly looking to ICT solutions to...

  • For CIO Professionals

    Report

    Report US And Global IT Market Outlook: Q3 2010

    We Forecast Slower But Still-Robust 7% To 8% Growth
    October 15, 2010 | Andrew Bartels

    US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we...

  • For CIO Professionals

    Report

    Report The Coming Upheaval In Tech Services

    Four Economic And Technology Factors Will Combine To Recast The Business
    July 29, 2010 | John McCarthy, Pascal Matzke

    The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the...

  • For CIO Professionals

    Report

    Report US And Global IT Market Outlook: Q2 2010

    Despite Financial Market Jitters, 8% 2010 Global ICT Market Growth Is On Track
    July 21, 2010 | Andrew Bartels

    Financial markets in Q2 2010 have been shaken by fears that the Greek debt crisis will metastasize across the European Union (EU) and beyond. Nevertheless, Q1 demand data was strong; we continue to...

  • For CIO Professionals

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    Report Standardize IT Processes With A Process Factory

    July 15, 2010 | Marc Cecere

    Many shops, particularly global ones, want to increase the percentage of processes that are globally consistent. To meet this need, Wipro Consulting Services provides an interesting service package...

  • For Sourcing & Vendor Management Professionals

    Report

    Report SWOT: The Evolution Of IT Service Providers To Business Technology Competitors

    The Business Technology Offerings Of Accenture, Capgemini, Cognizant, And IBM
    June 22, 2009 | Christopher Andrews

    The market for traditional IT services will change dramatically over the next five years as more vendors realize the benefits of aligning their technology solutions with the needs of business...