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  • Strategy Planning & Governance
  • Oliwia Berdak

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  • For eBusiness & Channel Strategy Professionals

    Report

    Report Use Customer Journeys To Guide Your Digital Banking Strategy

    Processes: The Digital Banking Strategy Playbook
    December 22, 2016 | Aurelie L'Hostis, Oliwia Berdak

    Digital banking teams are keen to digitize the customer life cycle from end-to-end. They want to cut costs and offer convenience by enabling customers to research, buy, and manage loans, bank...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Brief: What Makes Digital Disruptors Dangerous

    Lessons From Disruptive Financial Technology Startups
    September 20, 2016 | Oliwia Berdak

    Digital disruptors have swarmed financial services. Incumbents have responded by upgrading their technology stacks and launching new digital services. Investing in technology as a response to...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report The Wounded Unicorns Of Fintech

    Falling Valuations Don't Mean You Should Give Up On Financial Technology
    August 1, 2016 | Oliwia Berdak

    Financial technology (fintech) darlings Lending Club and OnDeck have lost more than half of their value since their IPOs. Writedowns have inspired two reactions in executives at financial services...

  • For eBusiness & Channel Strategy Professionals

    Report

    Report Financial Services Firms Flirt With Startups

    Digital Executives Must Choose To Build, Partner, Or Buy
    January 5, 2016 | Oliwia Berdak

    The digital disruption of retail financial services has entered a new phase. Software-driven startups like LendingClub and TransferWise are growing rapidly and achieving billion-dollar valuations —...

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