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  • Internet of Things (IoT)

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  • For CIO Professionals

    Report

    Report The Forrester Wave™: Digital Platform Engineering Services, Q2 2016

    The Seven Vendors That Matter Most And How They Stack Up
    April 22, 2016 | Nate Fleming, John McCarthy

    In our 15-criteria evaluation of digital platform engineering services (DPES) firms, we identified seven vendors making inroads in this emerging business technology services market — EPAM Systems,...

  • For B2C Marketing Professionals

    Report

    Report The Internet Of Things Redefines Brand Engagement

    Connected Objects Will Deliver The Brand Experience Of The Future
    April 21, 2016 | Thomas Husson

    Despite the hype around the dozens of billions of connected objects to appear in the next five to 10 years, the internet of things (IoT) seems to open up more business opportunities in the...

  • For Customer Experience Professionals

    Report

    Report Brief: Boost Customer Experience With The Internet Of Things

    March 31, 2016 | Allegra Burnette, Andrew Hogan

    The Internet of Things is quickly moving from concept to reality as more and more new products ship with sensors and data connectivity built directly into them. The amount of data companies can...

  • For CIO Professionals

    Report

    Report Brief: Observations From Mobile World Congress That Will Shape Your B2B Digital Transformation

    March 14, 2016 | Dan Bieler

    This year's big technology themes at Mobile World Congress (MWC) can be summarized as big data, Internet of Things (IoT), 5G, and virtual/augmented reality (VR/AR). These themes will be important...

  • For Customer Insights Professionals

    Report

    Report Brief: IoT And Insights Are Two Sides Of The Same Coin

    At Mobile World Congress, Data Trumps Devices
    March 11, 2016 | Jennifer Belissent, Ph.D.

    More than 100,000 people descended on Barcelona, Spain last week to be part of Mobile World Congress (MWC), one of the world's largest annual technology events. MWC boasts speakers and exhibitors...

  • For Enterprise Architecture Professionals

    Report

    Report Brief: IoT And Analytics Startups Can Turn Insurers Into "The Good Guys"

    Insurers Deliver Broader Services, Greater Engagement, And More Value With New Technologies
    March 1, 2016 | Craig Le Clair, Ellen Carney

    The property and casualty (P&C) insurance industry is notoriously conservative. But in the age of the customer, this old-guard loyalty to the status quo needs to change. In this brief, Forrester...

  • For CIO Professionals

    Report

    Report Brief: The Two Fundamental IoT Business Opportunities

    CIOs Need To Help Their Business Partners Focus On The Right IoT Value Scenarios
    January 25, 2016 | Frank E. Gillett

    The growth of Internet-of-Things (IoT) ideas and technology has sparked a wide variety of options and confusion, with many stakeholders involved. But if you break IoT possibilities into the two...

  • For Infrastructure & Operations Professionals

    Report

    Report TechRadar™: Internet Of Things, Q1 2016

    Software Technologies For IoT Have Hit The Growth Phase, But Security And Standards Lag
    January 25, 2016 | Michele Pelino, Frank E. Gillett

    Firms are using Internet-connected sensors and actuators to improve business ops and transform products. But Internet of Things (IoT) technologies are diverse and immature — making it a struggle...

  • For Application Development & Delivery Professionals

    Report

    Report TechRadar™: Spatial Data And Location Intelligence, Q1 2016

    Mobile Devices And The Internet Of Things Make Spatial Data Indispensable For Solving Business Problems
    January 19, 2016 | Rowan Curran

    Spatial data collection, analysis, and insights drive innovation and competitive differentiation far beyond traditional geographic information systems. A cornucopia of technologies exists to...

  • For Infrastructure & Operations Professionals

    Report

    Report The Internet Of Things Heat Map, 2016

    Where IoT Will Have The Biggest Impact On Digital Business
    January 14, 2016 | Michele Pelino, Frank E. Gillett

    Internet of Things (IoT)-enabled applications are poised to revolutionize digital customer experience and enhance digital operational excellence — but where will they apply at your company? Some...

  • For CIO Professionals

    Report

    Report Brief: The Industrial Internet May Not Need Its Own Cloud

    Industrial Giants Offer Cloud Solutions For Their Internet Of Important Things, Driving Better Customer Engagement
    January 8, 2016 | Paul Miller

    The Internet of Things (IoT) combines data, connectivity, smart devices, and software. In manufacturing, leaders like General Electric (GE) describe new platforms optimized to the special...

  • For Security & Risk Professionals

    Report

    Report Secure IoT As It Advances Through Maturity Phases

    Predict And Prevent Attacks Targeting The Internet Of Things
    January 7, 2016 | Tyler Shields, Michele Pelino

    The Internet of Things is not a future trend; it is here today, and the risk of attack is real. IoT exploits are reported occurring with increasing frequency, creating a state of concern for...

  • For CIO Professionals

    Report

    Report Brief: Develop The IoT's Potential To Revamp The Patient Experience

    CIOs Must Address Privacy And Quality Concerns Before Wearables And Health Apps Become Part Of Healthcare Delivery
    January 5, 2016 | Kate McCarthy

    With more consumers using wearable devices and tracking health and wellness through apps, healthcare organizations must consider the data use case for consumer health data. Healthcare provider CIOs...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Smart Cities Are The New Darling Of The Internet Of Things

    A Brief Summary Of The Internet Of Things World Forum
    December 28, 2015 | Jennifer Belissent, Ph.D.

    The third annual Internet of Things World Forum (IoTWF) took place in Dubai in early December 2015. This year's event went beyond discussions of the devices and their connectivity to explore how...

  • For CIO Professionals

    Report

    Report The Digital Agenda Comes To B2B Industries

    Firms In Traditional Manufacturing Finally Arrive In The Age Of The Customer
    November 23, 2015 | John McCarthy

    The digital-led wave of change that has swept over the B2C markets for the past five years is now making its presence felt in the B2B sectors of the global economy. Rising client expectations are...

  • For CIO Professionals

    Report

    Report The Future Of IoT Gateways: Evolving To Enterprise Grade In 2016

    A CIO Primer On A New Class Of Computing Hardware For The Internet Of Things
    November 23, 2015 | Frank E. Gillett

    Almost one-quarter of enterprises report using the Internet of Things (IoT) today; by early 2016, more than half of firms plan to be using it, if they aren't already. What challenges will CIOs face...

  • For CIO Professionals

    Report

    Report Predictions 2016: IoT's Impact Inside Companies

    How The Internet Of Things Will Challenge CIOs To Evolve How Their Firms Operate And Engage With Customers
    November 16, 2015 | Frank E. Gillett, Michele Pelino

    Internet of Things (IoT) hype will continue in 2016, but what CIOs should pay attention to instead is the fact that IoT will drive concrete change inside their companies in critical areas like data...

  • For CIO Professionals

    Report

    Report Mobile Becomes A Key Success Imperative For CIOs

    Forrester Survey Data Highlights The Urgency For The CIO To Complete The Mobile Mind Shift
    November 12, 2015 | Dan Bieler

    Mobile is a vital part of the CIO's business technology agenda to help improve customer experience, employee productivity, and new revenue channels. The most visionary and forward-looking CIOs,...

  • For Infrastructure & Operations Professionals

    Report

    Report Bridge The Broken Internet-Of-Things Promise

    In Retail, Hospitality, And Travel, The Promise Of IoT And Wearable Technologies Exceeds The Current Capacity To Execute
    November 12, 2015 | J. P. Gownder, Michele Pelino

    Internet-of-Things technologies have shown the potential to help businesses deliver new digital customer experiences while achieving digital operational excellence on the back end in industries...

  • For Enterprise Architecture Professionals

    Report

    Report Quick Take: IBM Forecasts Insights-Driven . . . And Buys The Weather Company

    October 29, 2015 | Brian Hopkins, Ted Schadler

    First, IBM morphed from "big iron" to software and services. Now, it's transforming again. Yesterday, IBM announced its intent to acquire everything except the TV business from The Weather Company....

  • For Customer Insights Professionals

    Report

    Report Citizen Perspectives On The Smart City

    A Technographics® 360 Report: Using Survey, Qualitative, And Behavioral Data
    September 16, 2015 | Anjali Lai, Jennifer Belissent, Ph.D.

    When it comes to building smart cities, local governments must take their citizens' views into account. This report applies Forrester's Technographics 360 methodology to reveal US and UK citizens'...

  • For Enterprise Architecture Professionals

    Report

    Report The Top 10 Technology Trends To Watch: 2016 To 2018


    The Age Of The Customer Will Drive Firms To Increase Their Investments In End-To-End Technology Solutions

    September 8, 2015 | Brian Hopkins, Bobby Cameron

    Five years into the age of the customer, investments in mobile, cloud, big data, predictive analytics, and social technologies are booming. But unlike previous technology cycles, tech investments...

  • For CIO Professionals

    Report

    Report CIOs And CTOs Will Turn To Services Firms For Help With IoT And Smart Products

    The Business Case, Integration, And Transformation Hurdles Will Challenge Firms' Current Skills And Force Them To Leverage Third-Party Help
    August 26, 2015 | John McCarthy

    The adoption of Internet-of-Things (IoT) technology has begun to accelerate. Innovative use cases are emerging as companies discover ways to streamline their business processes and improve their...

  • For Security & Risk Professionals

    Report

    Report An S&R Pro's Guide To IoT Security

    How The Internet Of Things Will Shatter Traditional Enterprise Security
    August 14, 2015 | Tyler Shields, Michele Pelino

    The Internet of Things (IoT), or what Forrester refers to as the connected world, combines technologies that enable devices, objects, and infrastructure to interact with monitoring, analytics, and...

  • For Infrastructure & Operations Professionals

    Report

    Report Automate I&O To Answer Digital Disruption

    Part 1 Of The Automation Manifesto Series
    August 6, 2015 | Jean-Pierre Garbani, Amy DeMartine

    Before commercial computing became the norm in enterprises, manufacturing companies implemented industrial process control solutions based on analog and then digital computers to automate processes...

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