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  • Somak Roy

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  • For Application Development & Delivery Professionals

    Report

    Report Make Full-Stack Developers Part Of Your High-Performance App-Dev Team

    The Most In-Demand Programmers See Themselves As Full-Stack Developers
    October 13, 2017 | Somak Roy

    The idea of using full-stack developers for web development has entered the enterprise mainstream. Staffing projects with versatile, adaptive programmers who understand how the various components...

  • For Infrastructure & Operations Professionals

    Report

    Report Vendor Landscape: Advanced Automation Service Providers, Q3 2017

    Choose Your Automation Solutions Wisely To Make The Most Of Managed Services Engagements
    October 13, 2017 | Somak Roy, Bill Martorelli

    Advanced automation in managed services now influences enterprise customers' assessment of prospective service provider partners. Although service providers have built and/or assembled portfolios...

  • For CIO Professionals

    Report

    Report Case Study: The ATP Unlocks Decades Of Tennis Data To Transform The Fan Experience

    Data Commercialization Drives Value For Teams And Fans

    The Association of Tennis Professionals (ATP), the governing body of men's pro tennis, oversees 15,000 tennis matches a year and was sitting on a huge store of data with the potential to improve...

  • For CIO Professionals

    Charts & Figures

    Charts & Figures Infor Products Have Done Well In Forrester Wave Evolutions But Do Not Lead The Market

    Infor's Revamped Portfolio Of Sector-Specific Software Could Be The Right Alternative To Megavendors For Certain Operational Needs
    June 9, 2017 | Somak Roy

  • For CIO Professionals

    Charts & Figures

    Charts & Figures Infor Product Licenses Have Seen Years Of Steady Double-Digit Growth

    Infor's Revamped Portfolio Of Sector-Specific Software Could Be The Right Alternative To Megavendors For Certain Operational Needs
    June 9, 2017 | Somak Roy

  • For CIO Professionals

    Charts & Figures

    Charts & Figures Forrester's BT Agenda Assessment Framework

    Infor's Revamped Portfolio Of Sector-Specific Software Could Be The Right Alternative To Megavendors For Certain Operational Needs
    June 9, 2017 | Somak Roy

  • For CIO Professionals

    Charts & Figures

    Charts & Figures Forrester's BT Vendor Assessment Framework

    Infor's Revamped Portfolio Of Sector-Specific Software Could Be The Right Alternative To Megavendors For Certain Operational Needs
    June 9, 2017 | Somak Roy

  • For CIO Professionals

    Report

    Report Evaluate Infor's Role In Your BT Strategy

    Infor's Revamped Portfolio Of Sector-Specific Software Could Be The Right Alternative To Megavendors For Certain Operational Needs
    June 9, 2017 | Somak Roy

    The oligopolistic nature of the market for business applications limits CIOs' choices. An alternative has emerged in the form of the resurgent Infor, whose industry-specific proposition contrasts...

  • For Application Development & Delivery Professionals

    Report

    Report Four Trends Are Shaping CRM Adoption In Indian Financial Services

    Prioritize Customer Experience When Selecting A CRM Solution
    May 23, 2017 | Somak Roy

    Indian financial services firms are overhauling their existing CRM systems, which were typically built for an earlier era. In the age of the customer, banks and insurance firms need a CRM portfolio...

  • For Application Development & Delivery Professionals

    Report

    Report Develop A Training Plan For The New Digital Business Analyst Role

    Business Analysts Must Master Seven Key Skills To Become Digital Business Analysts
    January 13, 2017 | Somak Roy

    The business analyst (BA) role is changing in response to the digital business imperative. But most BAs still focus on the traditional approach of eliciting requirements through process modeling....

  • For Application Development & Delivery Professionals

    Report

    Report Evaluate Midsize Nearshore Service Providers For Your Business Technology Agenda

    Midsize Vendors From Latin America And Eastern Europe Offer Distinct Advantages For Digital Customer Experiences
    January 9, 2017 | Somak Roy

    Building digital platforms is one of the top priorities for firms embarking on a digital transformation journey. Nearshore vendors — which do well on technology complexity, platform engineering,...

  • For Application Development & Delivery Professionals

    Report

    Report Better Government Outcomes In India Require IoT At Scale

    Beyond Citizen Services, Agencies In India Are Prioritizing IoT To Monetize Services And Plug Revenue Leaks
    January 9, 2017 | Somak Roy

    India is among the frontrunners in internet of things (IoT) adoption, and the wave has hit government agencies as well. Smart city pilots focusing on transport, traffic, lighting, waste bins,...

  • For Application Development & Delivery Professionals

    Charts & Figures

    Charts & Figures Primary Reasons For Choosing A Midsize Vendor

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

  • For Application Development & Delivery Professionals

    Charts & Figures

    Charts & Figures Midsize Providers Give Great Value For Money

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

  • For Application Development & Delivery Professionals

    Charts & Figures

    Charts & Figures Vendor Selection Criteria

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

  • For Application Development & Delivery Professionals

    Report

    Report The Forrester Wave™: Application Outsourcing Capabilities Of Midsize Offshore Vendors, Q4 2016

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

    In our 33-criteria evaluation of midsize offshore providers with application outsourcing capabilities, we identified the 12 most significant ones — EPAM Systems, Globant, Hexaware Technologies, L&T...

  • For Application Development & Delivery Professionals

    Charts & Figures

    Charts & Figures Forrester Wave™: Application Outsourcing Capabilities Of Midsize Offshore Vendors, Q4 '16

    The 12 Midsize Providers That Matter Most And How They Stack Up
    December 14, 2016 | Somak Roy

  • For Application Development & Delivery Professionals

    Report

    Report Evaluate IBM Watson's Natural Language Processing Capabilities

    Consider Watson When You Need Specific Answers From Text, Not Document Search
    December 9, 2016 | Somak Roy

    Rising adoption and public success stories have given cognitive computing momentum. At the same time, Watson has expanded beyond its early forays in oncology into financial services and beyond....

  • For Infrastructure & Operations Professionals

    Report

    Report It's High Time You Explored Application Maintenance And Support Automation

    Automation Will Be An Essential Lever For Running High-Performing Applications
    December 7, 2016 | Somak Roy, Bill Martorelli

    The idea of automation in infrastructure and operations (I&O) and business process services has been gaining ground. But its applicability to application maintenance and support (AMS) is often...

  • For Application Development & Delivery Professionals

    Report

    Report Case Study: Logistics Firm Overhauls Systems Of Engagement And Record To Improve CX

    Superior Customer Experiences Require Agile Systems Of Record Working In Alignment With Systems Of Engagement
    July 21, 2016 | Somak Roy

    Improving the customer experience (CX) requires far more than well-designed systems of engagement; for many organizations, it also requires updating multiple systems of record. "Acme Logistics," a...

  • For CIO Professionals

    Workshop

    Workshop DIGITAL TRANSFORMATION MUMBAI 2016

    Forum For Technology Management And Digital Business Leaders #FORRDigitalIN

    Your customers, your products, your business operations, and your competitors are fundamentally digital. Both business leaders and technology innovators must transform to a thoroughly digital...

  • For CIO Professionals

    Report

    Report Brief: Five Trends Shaping IoT Adoption In India

    Indian CIOs Will Focus On Connected Business Processes To Improve Manufacturing Efficiency
    April 27, 2016 | Somak Roy

    Indian CIOs are exploring the internet of things (IoT) as an opportunity to help the business discover new efficiencies and new sources of competitive differentiation. While adoption is still in...

  • For CIO Professionals

    Report

    Report Brief: Is Your Offshore Services Vendor Willing To Cannibalize Itself?

    Automation, The Cloud, And Short-Cycle Digital Projects Are Forcing A Shift In Business Models
    April 21, 2016 | Somak Roy

    The business technology (BT) agenda is increasing focus on infrastructure automation, the cloud, and digital projects with short contract cycles. The approaches underpinning offshore vendors'...

  • For Application Development & Delivery Professionals

    Report

    Report Brief: Six Trends Are Shaping CRM Adoption In India

    When Prioritizing CRM Investments, Focus On Improving Agility And Aligning With Customer Journeys
    February 12, 2016 | Somak Roy

    The age of the customer has finally caught up with the Indian enterprise, and the need to address imperatives such as delivering digital experiences has grown in support of a business technology...

  • For Application Development & Delivery Professionals

    Charts & Figures

    Charts & Figures The BA Mindset Shifts To Customer Obsession

    Digital Business Analysts Fill Skill Gaps In The Modern AD&D Team
    February 12, 2016 | Somak Roy

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