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  • Webinar Forrester's Take On The 2020 Mobile World Congress In Barcelona

    Wednesday, March 4, 2020, 5:00 a.m.-5:40 a.m. Eastern time (10:00-10:40 GMT) | Laura Koetzle, Jennifer Belissent, Ph.D., Dan Bieler

    Mobile World Congress is the largest mobile event in the world, bringing together the latest innovations and leading-edge technology alongside today's most influential visionaries. Several...

  • Webinar Blockchain 2020: What Lies Ahead, And Why Do We Need A Rethink?

    Thursday, February 27, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Martha Bennett

    While we're still seeing "blockchain is revolutionizing xxx" headlines, since the start of 2019, these have been counterbalanced by equally sensational statements proclaiming that the technology is...

  • Webinar Predictions 2020: CIO

    How To Excel Despite Increasing Uncertainty
    Monday, January 27, 2020, 11:00 a.m.-12:00 p.m. Eastern time (16:00-17:00 GMT) | Brian Hopkins, Pascal Matzke

    This webinar covers Forrester’s predictions for CIOs in 2020, which are all about thriving in a business environment of increased uncertainty. We discuss how CIOs will be asked to untangle...

  • Report China Tech Market Outlook, 2020 To 2021

    2020 Will Be A Year Of Adaptation For China's Decision Makers
    January 14, 2020 | Charlie Dai

    Technology spending in China will reach US$174 billion in 2020 as the Chinese government and enterprises leverage digital technologies to further drive transformation and improve adaptability in a...

  • Report Automate Your Supply Chain With Forrester's Automation Framework

    Use Nine Critical Dimensions To Transform The Supply Chain
    January 13, 2020 | Danny Mu

    Automated supply chains are becoming key components in the effort to meet rising customer demands. Forrester's automation framework lays the groundwork to assess automation solutions as well as a...

  • Webinar US Tech Market Outlook For 2020 To 2021: The Industry Outlook

    January 8, 2020 | Andrew Bartels

    This webinar covers Forrester’s updates to our forecast for business and government purchases of tech goods, services, and staff in the US for 2020 and 2021 overall and by industry. Key...

  • Webinar Global Tech Market Outlook Update For 2020 To 2021

    Settling Into A Slow Growth Mode
    January 7, 2020 | Andrew Bartels

    Forrester updates its forecast for business and government purchases of information and communications technologies globally and by region for 2020 and 2021.Key takeaways: Slowing economic growth...

  • Webinar Predictions 2020: Automation Strike Teams And Services Rise To Fend Off A Paradox

    November 26, 2019 | Chris Gardner, Craig Le Clair

    In 2020, cubicle jobs will be cannibalized, an automation paradox will rear its ugly head, and automation strike teams will rise. This webinar goes into the specifics of automation in 2020 and how...

  • Report The CIO's Guide To Augmented, Mixed, And Virtual Reality

    Build Future-Of-Work Scenarios For Your Employees To Increase Productivity, Quality, And Employee Experience
    November 21, 2019 | J. P. Gownder

    The future of work requires CIOs and their business partners to bring all the benefits of digitalization to employees. Employees in frontline jobs — from surgeons to field service technicians to...

  • Report Build Your Adaptive IT Operating Model Iteratively

    Focus On Structure After You Have Defined Your Customers, Service, And Capabilities
    November 20, 2019 | Gordon Barnett

    Firms that have obtained the highest levels of customer obsession have done so by adopting well-designed adaptive operating models. Firms that fail to meet customer obsession expectations struggle...

  • Report The Roadmap For Delivering Customer-Obsessed IT Transformation

    The Strategy Report In The IT Transformation Playbook

    To deliver on the promise of customer obsession, firms must pursue technology-driven innovation. As a CIO, CTO, or other key technology leader, you need to craft a plan tuned to your specific...

  • Report Key Attributes Of An Adaptive Operating Model

    Develop Your Operating Model Around Strategy, Operations, And Leadership
    November 12, 2019 | Gordon Barnett

    Too often organizations view IT transformation purely from a technology perspective. Although it's important to understand how to prioritize technology that boosts customer experiences while...

  • Report Predictions 2020: New Tech

    What To Expect In VC-Backed Startup Markets In 2020
    November 1, 2019 | Carlton A. Doty, Christian Austin

    Business and technology leaders who manage tech-driven innovation and corporate venture capital (VC) funds have a difficult job scouting for opportunities across startup markets. These leaders must...

  • Report Predictions 2020: The Internet Of Things

    IoT Will Propel Smart Displays, 5G, Product Ransomware Attacks, Supply Chains, And New Business Models

    This report shares Forrester's five 2020 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected...

  • Webinar Innovate At The Edge

    How Edge Computing Dramatically Empowers CX, EX, And Business Value Enhancements
    October 31, 2019 | Brian Hopkins, James Staten

    In this webinar, CIO analysts James Staten and Brian Hopkins help clients better understand what edge computing is; how it extends investments in the internet of things (IoT), cloud computing, and...

  • Report Predictions 2020: Automation

    Utilize Strike Teams To Fend Off The Automation Paradox

    Automation — a diverse set of technologies ranging from robotic process automation (RPA) to continuous delivery (CD) to hybrid cloud management and beyond — is a key investment for CIOs and their...

  • Report Predictions 2020: CIO

    Uncertainty Will Create Opportunity For CIO Leadership In 2020

    Economic uncertainty unfolded in 2019 on the back of the already accelerating pace of technology-fueled disruption. As a result, it has become even more important and difficult to anticipate the...

  • Report The Forrester Tech Tide™: Cloud Human Capital Management, Q4 2019

    11 Market Categories Define A Rapidly Changing Cloud HCM Market
    October 24, 2019 | Mark Brandau

    Cloud-based human capital management (HCM) is increasingly critical to firms' ability to manage talent and the future of work. To accelerate their performance in HCM, companies are evaluating and...

  • Report New "Core HR" Will Power The Future Of Work

    Three Emerging Technologies Will Form A Foundation For Adaptive Talent Management
    October 21, 2019 | Mark Brandau

    The future of work redefines what was traditionally referred to as a "core HR" system. This report explains how three new technologies will reshape traditional core HR systems, why they're...

  • Webinar From Zero To Digital: Why It's Time To Think Differently About The Back Office

    October 17, 2019 | Ellen Carney, Jost Hoppermann

    The banking and insurance industries are in the throes of digital transformation, putting legacy tech operations at center stage. But that transformation is challenged by hefty portions of tech...

  • Report European Tech Market Outlook By Country For 2019 To 2020

    The UK And Italy Will Weaken In 2020, While Sweden Will Remain Strong
    October 9, 2019 | Andrew Bartels

    In a related report, we provide our overview of the outlook and key trends in the European tech market as a whole. But many European CIOs operate within specific national tech markets, not just at...

  • Report European Tech Market Outlook For 2019 To 2020

    Continued Weak Economic Growth Holds Back The Value Of Technology
    October 9, 2019 | Andrew Bartels

    European CIOs should expect more challenging economic conditions in 2019 and especially in 2020, which will constrain tech budget growth. CIOs in the UK and Italy should brace for tech budget cuts:...

  • Report Innovate And Transform With Technology To Drive Business Value

    The Executive Overview For The IT Transformation Playbook
    October 4, 2019 | Laura Koetzle

    CIOs and technology leaders have a mandate to improve the technology foundations and innovations required to win, serve, and retain customers. For most, this will require pursuing what Forrester...

  • Webinar The Forrester Tech Tide™: Human Capital Management, Q3 2019

    There’s Never Been A Better Time To Rethink Your People Strategy And Operations Investment
    September 26, 2019 | Mark Brandau

    The market for human capital management (HCM) software-as-a-service products continues to expand and evolve rapidly. Vendor consolidation is giving way to new areas of investment. New segments,...

  • Webinar Global Tech Market Outlook Update For 2019 To 2020

    Starting The Downhill Slide From 2018's Peak Growth
    September 23, 2019 | Andrew Bartels

    This webinar covers Forrester’s updates to our forecast for business and government purchases of information and communications technologies globally and by region for 2019 and 2020. Key...

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