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Monzo Makes It Easy For Customers To Identify Past Transactions
September 27, 2018
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Report Best Practices In Global Mobile Banking Functionality
Leading Banks Continue To Raise The Bar On Mobile Functionality
Mobile apps have become the touchpoint of choice for millions of banking customers to manage their finances. With expectations rising, digital banking teams know they need to continuously iterate...
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Report The Forrester Banking Sales Wave™: US Mobile Sites, Q3 2018
US Banks Need Better Content To Win Prospects
Checking accounts are central to a customer's relationship with their primary bank, and an increasing number of customers are using their mobile phone to find research and apply for an account. To...
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Report Design And Implement A Centralized Alerts Hub For Your Digital Banking Customers
Digital Feature Fix: Boost Alerts Enrollment And Usage By Improving Management Tools
September 20, 2018 | Peter WannemacherOur reviews for our Forrester Industry Wave™ research routinely reveal that digital banking sites and mobile apps are missing important content, features, or functions that help customers complete...
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Report Use Needs-Based Content To Drive Banking Sales
Digital Feature Fix: Product-First Bank Sales Strategies Are Shortsighted And A Competitive Disadvantage
Our Forrester Industry Wave™ evaluations often reveal that banking digital sites and mobile apps are missing important content, features, or functions that help customers complete their goals. Many...