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Shoppers In Southeast Asia Are Connected And Channel-Agnostic
November 25, 2019
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Report Forrester Infographic: Connected Shoppers In Southeast Asia
Retailers Must Deliver Consistent Experiences Throughout Customers’ Shopping Journey
November 25, 2019 | Xiaofeng WangConsumers in Southeast Asia (SEA) are connected and channel-agnostic. Retailers and brands must invest in digital strategies and omnichannel retail to provide consistent shopping experiences....
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Report Digital Store Capabilities Benchmark In Singapore
Forrester's 2019 Digital Store Capabilities Assessment benchmarked six retailers in Singapore. Digital business executives at retailers can use this report to understand how their digital store...
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Report Revamping Shopping Malls By Balancing Technology With Experience
Singapore's Take On The Future Of Shopping Malls
October 16, 2019 | Xiaofeng WangOffline retail still takes the lion's share of overall retail spending; this is particularly true for the island city-state of Singapore, with its abundance of shopping malls. This report analyzes...
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Report Forrester Infographic: The 3D Connected Consumer In China
Create A Portfolio Of Experiences That Maps To How Your Customers Connect
October 1, 2019 | Xiaofeng WangThree dimensions — devices, platforms, and channels — now define the degree to which consumers are connected; brands must serve their customers wherever they are in these complex ecosystems....
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Webinar From The US To Asia Pacific: How To Engage Digitally Savvy Luxury Consumers Across The Globe
Luxury brands still have lots of ground to cover to create the exceptional omnichannel customer experiences that their customers expect. But how do those customer expectations differ across the...
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Report eCommerce Trends And Outlook For Southeast Asia
Trends In Southeast Asia From The Forrester Data: Online Retail Forecast, 2018 To 2023 (Southeast Asia)
With a population of over half a billion and four countries that rank among the world's 15 largest in terms of penetration of social media users, Southeast Asia is firmly on the radar of digital...
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Webinar Online Retail In Southeast Asia, 2018 To 2023
Southeast Asia — Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam — has 272 million online adults, of whom about 144 million bought online in 2018. The region is...