12 results in Everything
 

Sorry — your search returned 0 results, so we expanded the date range to "All".

Sort by:
Refine
  • James L. McQuivey
  • Enterprise Architecture Domains & Practices

Search Results

  • Report Chart Your Course To Customer Obsession

    November 1, 2016 | James L. McQuivey

    Customer obsession requires harnessing every employee, every customer data point, and every policy in the organization. Eventually, companies will have to assess and address six key operational...

  • Report Chart Your Course To Customer Obsession

    November 1, 2016 | James L. McQuivey

    Customer obsession requires harnessing every employee, every customer data point, and every policy in the organization. Eventually, companies will have to assess and address six key operational...

  • Report Leadership In The Age Of The Customer

    Customer-Obsessed Leaders Do Five Things Right
    April 26, 2016 | James L. McQuivey

    Five years into the age of the customer, power is shifting from organizations to customers exactly as we predicted, driving more digital disruption, encouraging more consumer hyperadoption, and...

Content Type

Apply

Filters

Primary Role

Market Imperatives