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  • Report Create A Collaborative SaaS Migration Road Map That Is Fast, Not Perfect

    Road Map: The SaaS Transformation Playbook
    February 1, 2019 | Duncan Jones

    Forrester Analytics data shows that two-thirds of software decision makers in enterprises plan to replace or complement their enterprise resource planning (ERP) software with software-as-a-service...

  • Report Take Two Technology Roads To Digital Experience Success

    Road Map: The Digital Experience Delivery Playbook
    November 16, 2018 | Ted Schadler

    Once you have a strategy to prioritize digital interactions and have assessed the business impact of each investment, it's time to produce your technology road map. You must pursue two paths...

  • Report Four Steps For Building A Platform Business

    Business Software Architecture, Craft, And Collaboration Are The Keys
    August 16, 2018 | Randy Heffner

    Software is critical to the platform business models digital-first execs across industries from accounting to transportation are pursuing. Beyond delivering the immediate customer value these...

  • Report Map The Way To Your CRM Business Outcomes

    Road Map: The CRM Playbook
    May 4, 2018 | Kate Leggett

    When application development and delivery (AD&D) professionals create a CRM road map, they need to evaluate alternative CRM tactics, leverage synergies between initiatives, slot each new initiative...

  • Report Build A Four-Tier Digital Engagement Platform

    Road Map: The Mobile App Development Playbook
    March 22, 2018 | Michael Facemire, Ted Schadler

    Mobile is pushing aging web architectures to the brink. The three-tier architecture built for a browser-led PC world can't flex, scale, or respond to the needs of a good mobile experience or the...

  • Report Define Your CRM Plan

    Strategic Plan: The CRM Playbook
    March 6, 2018 | Kate Leggett, John Bruno

    To avoid wasting time and effort on ill-conceived CRM initiatives, organizations should keep a laser focus on creating business value. Sound planning for CRM requires application development and...

  • Report A Developer's Guide To Forrester's Strategies For API Success

    A Guided Tour Of Forrester's Research On APIs And SOA
    March 6, 2018 | Randy Heffner

    APIs are critical for digital transformation. Beyond their architectural role in app integration, APIs enable new business strategies, rapid business change, broad ecosystem connectivity, and...

  • Report A Solid Enterprise Collaboration Road Map Reduces Risk And Drives Adoption

    Road Map: The Enterprise Collaboration Playbook
    February 28, 2018 | Art Schoeller

    Enterprise collaboration (EC) technology can transform how employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and...

  • Report Demystifying Serverless Computing

    What The Serverless Movement Is, And Why You Should Care
    January 25, 2018 | Jeffrey S. Hammond, John R. Rymer

    Tempted to dismiss "serverless" as just the latest fad in application development? Don't. Read this report to understand how serverless — a set of cloud services, programming patterns, business...

  • Report A Developer's Guide To Forrester's Strategies For Integration And Digital Business Platforms

    Take A Guided Tour Of Forrester's Research On All Aspects Of Integration
    December 27, 2017 | Randy Heffner

    A transformation to digital business drives significant investment in new customer channels, new technologies, and new ecosystems, making integration more critical than ever. But it's wrong for...

  • Report Microservices And External APIs Underpin Digital Business

    Firms With Digital Business Priorities Invest In Architecture For Agility
    October 17, 2017 | Randy Heffner

    Digital transformation, APIs, and microservices all make headlines these days, and our data shows the relationship between them: Enterprises with top priorities like changing their business models...

  • Report Digital Banking Application Trends For 2018

    Use New Technologies To Enhance Your Banking Apps
    September 7, 2017 | Jost Hoppermann

    Banking applications represent the primary touchpoints for both customers and the banking business itself. Banks' application development and delivery (AD&D) teams need to be aware of five key...

  • Report Designing Microservice Apps For Containers And Cloud Platforms

    Early Adopters Illuminate More Than 30 Emerging Practices
    July 27, 2017 | Randy Heffner

    For application development and delivery (AD&D) leaders seeking to deliver business change more quickly, containers provide better application packaging while microservices provide better...