Search Results
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Report The Forrester Wave™: Customer Feedback Management Platforms In Asia Pacific, Q4 2018
The Eight Providers That Matter Most And How They Stack Up
In our 40-criterion evaluation of customer feedback management (CFM) providers, we identified the eight most significant ones in Asia Pacific (AP) — Confirmit, InMoment, inQuba, MaritzCX, Medallia,...
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Report The Forrester Wave™: Digital Experience Agencies In Asia Pacific, Q4 2018
The Top 13 Agencies Deliver Deep But Diverse Capabilities
In our 23-criterion evaluation of digital experience (DX) agencies in Asia Pacific, we identified the 13 most significant ones — Accenture, Deloitte, Digitas, EPAM, EY, IBM iX, Isobar, Ogilvy, PwC,...
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Report The Forrester Wave™: Predictive Analytics And Machine Learning Solutions In China, Q4 2018
The Nine Providers That Matter Most And How They Stack Up
In our 24-criterion evaluation of predictive analytics and machine learning (PAML) providers in China, we identified the nine most significant ones — Alibaba Cloud, H3C, Huawei, Inspur, Kingsoft...
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Report The Forrester Wave™: Marketing Measurement And Optimization Solutions In Asia Pacific, Q4 2018
The Seven Providers That Matter Most And How They Stack Up
October 23, 2018 | Xiaofeng WangIn our 36-criteria evaluation of marketing measurement and optimization solutions in Asia Pacific (AP), we identified the seven most significant vendors — Analytic Partners, Data2Decisions,...
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Report The Forrester Banking Wave™: Global Mobile Apps Summary, 2018
Mobile Banking Leaders Keep Raising The Bar On Functionality And User Experience
Mobile apps have become the touchpoint of choice for millions of people to manage their finances. Digital banking teams need to build mobile banking experiences around customer needs, empowering...
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Report The Forrester Banking Wave™: Indian Online Banking Websites, Q3 2018
Indian Online Banking Websites Don't Yet Meet Global Standards
Digital banking leaders need to build online banking around customer needs, empowering them to manage their finances while reassuring them by providing support along the way. To see how helpful...
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Report The Forrester Wave™: Full-Stack Public Cloud Development Platforms In China, Q3 2018
The 12 Providers That Matter Most And How They Stack Up
In our 33-criteria evaluation of full-stack public cloud development platform (PCDP) providers in China, we identified the 12 most significant ones — Alibaba Cloud, Amazon Web Services (AWS), Baidu...
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Report The Forrester Banking Wave™: Australian Mobile Apps, Q2 2018
CommBank Leads; Other Banks Deliver Mixed Experiences
June 28, 2018 | Zhi-Ying Barry, Tom ChampionMobile apps are the touchpoint of choice for Australians to manage their finances. Digital banking leaders need to build mobile banking around customer needs, empower customers with valuable money...
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Report The Forrester Banking Wave™: China Mobile Apps, Q2 2018
China Merchants Bank Leads With Robust, Easy-To-Use Features
June 28, 2018 | Riccardo PastoMobile apps are the primary way that consumers in metro China pay bills, transfer funds, and manage their finances, so Chinese banks have to design, build, and deliver mobile experiences that both...
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Report The Forrester Banking Wave™: Indian Mobile Apps, Q2 2018
Mobile Banking Apps Fail To Deliver Balanced Functionality And User Experiences
Digital banking leaders need to build mobile banking experiences around customer needs, empowering customers to manage their finances while reassuring them by providing support along the way. To...
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Report The Forrester Wave™: BI Platform Implementation Service Providers In Asia Pacific, Q3 2017
The Top 11 Providers Impress With Their Breadth, Depth, Execution, People, And History Of Success
In our 18-criteria evaluation of business intelligence (BI) platform implementation service providers (BIPISPs) in Asia Pacific, we identified the 11 most significant ones — Accenture, Capgemini,...
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Report The Forrester Wave™: Hosted Private Cloud Services In Asia Pacific, Q2 2017
Datapipe Leads With A Competitive Customer Experience
In our 33-criteria evaluation of hosted private cloud service providers in Asia Pacific, we identified the seven most significant ones — CenturyLink, Datapipe, Fujitsu, IBM, NTT Communications,...